On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... See more
Company replied
Location
Switch locationUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
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See what reviewers are saying
Staff were very knowledgeable and helpful without being pushy. Kiera helped me in dundee store decide between two mattresses. Delivery was exactly as she said and just over a week with my new bed. So... See more
My partner and I found the whole experience very easy and stress free. Both Kiera and Iain were very professional and accommodating and we couldn't recommend highly enough!
Company replied
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... See more
Company replied
Company details
About Bensons For Beds - Dundee658
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, United Kingdom
- 1382817578
4.9
Excellent
398 reviews
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Mattress experience
Robert served us when we were looking for a new mattress in the Dundee branch and he was very helpful and his knowledge of the beds was good as was his advise, which made our experience better
22 June 2025
Reply from Bensons For Beds - Dundee658
We're glad you enjoyed your experience in our Dundee branch. It's great to hear that our advice and knowledge were helpful in finding your new mattress. Thank you for your positive feedback, Megan at Customer Care.
Good looking store friendly staff.
21 June 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're happy you enjoyed our store's atmosphere and our staff's friendliness. We appreciate your positive feedback very much! Take care, Megan at Customer Care
Brilliant guys.
11 June 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
Thank you for sharing this amazing review for us Linda. We hoper you love your order as much as we do! Take care, Megan at Customer Care
Ian was a great help
Ian was a great help, gave us a load of useful information and not at all pushy. Would recommend people to go there.
9 June 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that you found our team member helpful and informative! We appreciate your recommendation and are glad you enjoyed your experience with us. Sleep well, Megan at Customer Care
Benson for Beds Dundee
We bought our bed in Dundee with Ian, he was super helpful and insightful! He helped us find the right mattress that was comfortable but still within our price range! He let us try many mattresses many times to decide and knew a lot about the products! He gave us an amazing deal on both the mattress and bed frame but also on pillows and a duvet! Would highly recommend
1 June 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We appreciate your positive feedback Amy! We're happy to hear that our team was so helpful in finding the perfect bed and mattress for you. It's great to know that you were able to find exactly what you needed within your budget. Thanks for recommending us, Megan at Customer Care
Ian provided an excellent service in…
Ian provided an excellent service in providing good advice on selection of mattresses, tyring out a few and concluding on a product that should be the right one. Very helpful in terms of looking at the offers available and also selecting pillows after looking and trying out a few. Ian took the time to ensure that our purchasing experience was spot on.
26 May 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that you received excellent service and advice in selecting your mattress and pillows. It's great to know that the purchasing experience met your expectations. Thank you for your positive feedback. Take care, Megan at Customer Care
Great staff member was very helpful and…
Great staff member was very helpful and nice to deal .
2 June 2025
Reply from Bensons For Beds - Dundee658
We appreciate you taking the time to share your experience with us! We are so glad to hear that our staff was helpful and nice to you. Take care, Megan at Customer Care
Very knowledgeable member of staff
Very knowledgeable member of staff. Able to answer all our questions regarding our purchase
29 May 2025
Reply from Bensons For Beds - Dundee658
We appreciate you taking the time to leave us a review! We're happy to hear our staff was knowledgeable and able to answer all your questions. Thank you, Megan at Customer Care
Extremely knowledgeable and very…
Extremely knowledgeable and very helpful. Couldn't do enough to help us get the beds we needed. Would definitely recommend a visit.
29 May 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that our team's knowledge and helpfulness made it easy to find the perfect beds. We appreciate your recommendation and are grateful for your visit, Megan at Customer care
Dundee - first class customer service
From start to finish, Iain in your Dundee branch was so helpful and patient with our son. At no point was he pushy and he was a pleasure to deal with. After over a year of searching, our son found a bed he liked and Iain answered every single question our son asked and then was given very helpful guidance on choosing a mattress without rushing him.
Thanks Iain for your first class service. Friendly, knowledgeable and professional. Thank you.
25 May 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're happy to hear that your son had such a positive experience in our Dundee branch. We appreciate you highlighting the patience and helpful guidance provided during the bed and mattress selection. Thank you for your kind words; we value your feedback. Take care, Megan at Customer care
Really impressed with the whole…
Really impressed with the whole experience.
Ian’s took us through lots of mattress options but also gave us the space to choose what suited us best. Felt he was very informed and helpful but not at all pushy.
Have already recommended to friends.
25 May 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're delighted you're impressed with your experience. It's great to hear that our team member provided helpful guidance without pressure, ensuring you found the perfect mattress. We appreciate your recommendation, Megan at Customer care
Excellent service Dundee store
Ian our salesman was excellent, gave us all info we needed but was not pushy, let us know about the 25% off offer and guided us through our purchase
24 May 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're happy to hear that you found our sales process helpful and informative. We appreciate you mentioning the great service you received during your purchase. Thanks for your feedback. Take care, Megan at Customer care
Salesman was very helpful and…
Salesman was very helpful and understanding As I have mobility issues he was very patient and understood my needs ,very helpful with what mattress would suit my needs . Would definitely recommend
23 May 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that the salesperson was helpful and patient, especially considering your mobility issues. We appreciate your recommendation and are glad the mattress suits your needs. Thank you, Megan at Customer Care
Great information friendly and…
Great information friendly and professional
8 May 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
Thank you for your kind words and for trusting us with your business! We strive to provide the best information and customer service possible. It was a pleasure assisting you!
The lady was so helpful give us loads…
The lady was so helpful give us loads of advice and give us time to decide
11 May 2025
Reply from Bensons For Beds - Dundee658
Thank you for the kind words! Our goal is always to provide exceptional service and helpful advice to our customers. We're glad you appreciated our approach and we hope to see you again soon.
Reply from Bensons For Beds - Dundee658
Thank you for your kind words! Iain at Benson Dundee takes great pride in providing top-notch service to all of our customers. We are so glad to hear that you had a great experience! #customersatisfaction #BensonDundee
Angus
Angus, your Salesman was extremely helpful, patient and knowledgeable and did not push any particular item onto us.
24 April 2025
Reply from Bensons For Beds - Dundee658
Thank you for your wonderful review! We're so happy to hear that Angus provided exceptional service and didn't pressure you into purchasing anything. We strive to provide a positive and informative shopping experience for all our customers. Come back and see us soon!
Sleep well, Team Bensons💜
Excellent service from a very…
Excellent service from a very knowledgeable member of staff.
23 April 2025
Reply from Bensons For Beds - Dundee658
Thank you for your amazing review! We take pride in providing exceptional service and are thrilled that you had a positive experience with our knowledgeable staff. We look forward to seeing you again in the future!
Sleep well, Team Bensons💜
Spoke to really nice helpful assistant…
Spoke to really nice helpful assistant (Iain) who showed us options, left us time to try out matresses and gave us helpful information to make choice which would best suit us.
24 April 2025
Reply from Bensons For Beds - Dundee658
Thank you for choosing to shop with us and for taking the time to leave a review! We are so happy to hear that you had a great experience with Iain. Our goal is to always help our customers find the perfect fit, and we're glad he could do that for you. Come back anytime!
Sleep well, Team Bensons💜
Excellent service from Iain
22 April 2025
Reply from Bensons For Beds - Dundee658
Thank you so much for your kind words! We are thrilled to hear that Iain was able to provide you with excellent service. We truly value our customers and strive to always deliver the best experience possible. Thank you for choosing our business! Sleep well, Team Bensons💜
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