Bensons For Beds - Enfield363 Reviews 

396
TrustScore 5 out of 5

4.9

Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB


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Rated 5 out of 5 stars

We received useful information in the shop without the shop assistant being pushy. We had to reschedule the delivery twice which was very easy to do. The delivery people were careful and courteous

Rated 5 out of 5 stars

Our sales assistant Rushid was fantastic! He remembered us from when we were there last Christmas and he’s very helpful! Lovely guy and make our experience a lovely one!

Rated 5 out of 5 stars

Customer service was so good Online expereince was great - kept informing me on the prgoress of my order. The beds X4 were so carefully packaged with no damage at all. The Mattress is as expecte... See more

Company replied

Rated 5 out of 5 stars

Andy and James were both fantastic! Very punctual and despite the hot weather got our bed set up in speedy time! Probably one of the nicest delivery team we've ever had!

Company replied


Company details

  1. #77 of 228 best companies in Bedroom furniture shop
  2. #41 of 115 best companies in Bed shop
  3. #28 of 85 best companies in Bedding Shop
  4. #28 of 86 best companies in Mattress Shop

About Bensons For Beds - Enfield363

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, United Kingdom

  • 2083632710

4.9

Excellent

TrustScore 5 out of 5

396 reviews

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4.9

All reviews

(396)

24,208 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

We received useful information in the shop without the shop assistant being pushy.
We had to reschedule the delivery twice which was very easy to do.
The delivery people were careful and courteous

2 August 2026
Rated 5 out of 5 stars

Customer service was so good

Customer service was so good

Online expereince was great - kept informing me on the prgoress of my order.

The beds X4 were so carefully packaged with no damage at all. The Mattress is as expected. Very good product. My children and I assembled them by ourselves - instruction is fairly straightforward to use.

19 July 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear about your excellent experience with our customer service and online updates! It's wonderful that your beds arrived carefully packaged and undamaged, and that you found the mattress to be a very good product. We're also glad the assembly instructions were straightforward.

Thank you for your positive review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Andy and James were both fantastic

Andy and James were both fantastic! Very punctual and despite the hot weather got our bed set up in speedy time! Probably one of the nicest delivery team we've ever had!

10 July 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear that your delivery team was fantastic! It's wonderful that they were punctual and set up your bed quickly, even with the hot weather. We truly appreciate your kind words!

Thank you for your positive review - Lauryn at Customer Care

Rated 5 out of 5 stars

On time and done a good job

On time and done a good job

10 July 2026
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Reply from Bensons For Beds - Enfield363

We are so pleased to hear that we were on time and did a good job for you. Thank you for sharing your positive experience with us!

Thank you for your positive review - Lauryn at Customer Care

Rated 5 out of 5 stars

The shop assistant was very helpful and…

The shop assistant was very helpful and informative in helping me to choose the right mattress for my needs.

14 July 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear that our shop assistant was very helpful and informative in assisting you to choose the right mattress for your needs. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

Everything from start to finish

Everything from start to finish
Very supportive team
Very kind and helpful
Very polite
Will order again
This team needs some sort of recognition
Thank you 🫶🏽

14 July 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear that your entire experience was excellent from start to finish! It's wonderful that our team was so supportive, kind, helpful, and polite. We truly appreciate your kind words and look forward to your next order!

Rated 5 out of 5 stars

Great Service

Great service from the initial sale process through to delivery.

10 July 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're so pleased you received great service from the initial sale process through to delivery. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Sales rep was knowledgeable

Sales rep was knowledgeable. He left us alone to try as many beds as required. but was on hand to answer questions.

21 June 2026
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Reply from Bensons For Beds - Enfield363

We're delighted to hear that our sales representative was knowledgeable and gave you the space you needed to make your decision while still being available to assist. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very good service

Very good service. The product is excellent quality

29 June 2026
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Reply from Bensons For Beds - Enfield363

We are so pleased you found our service very good and the product excellent quality. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Excellent delivery service

Excellent communication on day of delivery from the driver John H & Steven B. They went above and beyond to place the boxes where I requested.

27 June 2026
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Reply from Bensons For Beds - Enfield363

We're so glad to hear our delivery team provided excellent service and went above and beyond for you! Thank you for sharing your positive experience.

Team Bensons

Rated 5 out of 5 stars

The sales person was very helpful and…

The sales person was very helpful and knoledgeable about the mattresses. He gave us good advice and guidance as to the type of mattress that would suit us best,

19 June 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased our team provided helpful and knowledgeable advice, guiding you to the perfect mattress. We appreciate your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Mark

Mark , was amazing and we realised he was the same person who served us 9 years when we bought our last bed and mattress .

Definitely 5/5 or more

18 June 2026
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Reply from Bensons For Beds - Enfield363

We are so happy to hear about your wonderful experience and that our team member provided such excellent service again! Thank you for your continued loyalty.

Team Bensons

Rated 5 out of 5 stars

Excellent service from the start!

Rashid and Mark were so welcoming and delivered excellent customer service patiently supporting me right from my initial telephone enquiry to visiting the Enfield store with my husband. We found the staff to be friendly and knowledgeable, and having recently lost my mum, they made my job looking for a bed and mattress for my dad's spare room so much smoother, which I was very grateful for. I would highly recommend this shop, as in my experience, their quality and service received outweighed the competition next door!

13 June 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear our team provided such welcoming and excellent customer service during a difficult time. It's wonderful that we could make your experience smoother and that you found our staff friendly and knowledgeable. Thank you for your high recommendation!

Team Bensons

Rated 5 out of 5 stars

Mark at Enfield was amazing and really…

Mark at Enfield was amazing and really helpful. He is very knowledgeable and was able to help us find the bed we wanted

1 June 2026
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Reply from Bensons For Beds - Enfield363

We're delighted our team member was so helpful and knowledgeable in assisting you to find the perfect bed. Thank you!

Team Bensons

Rated 5 out of 5 stars

Great experience with Benson Beds from…

Great experience with Benson Beds from the showroom through to delivery. Thank you for your professionalism and patience while we tested different options and asked our questions. A special thank you to Naj at Enfield, as well as James and Kay from the delivery team.

4 June 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear you had a great experience from showroom to delivery! It's wonderful that our team provided such professionalism and patience. Thank you for your kind feedback.

Team Bensons

Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. I walked in and asked for a single mattress. The staff checked stock and I was able to walk away with my item.
The attention to details that the staff gave was wonderful and I left heard and advised properly. I would definitely recommend the enfield store.
Well done to the staff for making the experience good.

3 June 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear your experience was excellent and that our staff provided wonderful attention to detail. It's great you felt heard and advised properly. Thank you for recommending us!

Team Bensons

Rated 5 out of 5 stars

Very knowledgeable staff

I was approached when I entered the store and welcomed by Rushid. He let my know that if I needed any help that he was happy to help. He allowed me to browse the store without pressure and was on had to help when I had picked my mattress. Rushed was very knowledgeable and and friendly. Great customer service.

5 June 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased to hear you received such a warm welcome and helpful service! It's wonderful that our team member was knowledgeable and friendly, allowing you to browse without pressure. Thank you for your positive feedback.

Team Bensons

Rated 5 out of 5 stars

Great service from the staff we would…

Great service from the staff we would highly recommend

2 June 2026
Unprompted review
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Reply from Bensons For Beds - Enfield363

We're delighted you had a great experience with our staff. Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

Pleasant courteous delivery staff.

Pleasant courteous delivery staff.
Went very smoothly
Thanks

30 May 2026
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Reply from Bensons For Beds - Enfield363

We're so pleased your delivery was smooth and our staff courteous. Thank you for your kind words!

Team Bensons

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