Bensons For Beds - Falkirk690 Reviews 

I was able to get exactly what I wanted

Good products at good prices. Very nice staff and I like that I got loads of messages keeping me up to date with delivery times.

Jamie was amazing and sorted me with what I needed for both my kids bedrooms .. will be using them again amazing customer service and made my little girls day picking her new big girl bed.

My wife and I were really in need of an upgrade. We wanted a super king-size bed to improve our well being. I thought we'd just go into the store, pick a bed then hope it was suitable. However, the salesman who we spoke to (Neil) provided a great CX. Bensons have a high end sensor that can pinpoint the type of mattress we need. Neil then showed us a wide range of mattresses, and we settled on the Bensons exclusive igel i4400 mattress. As soon as we tested the mattress, nothing else came close. We got a good deal on the mattress and 50% off the bed frame with a super comfy curved head board. We had some questions post purchase and Neil was happy to help. Plus we got an 8 year guarantee on the bed and a 10 year guarantee on the mattress. Now I can't wait until my new bed gets delivered.

Salesman was really nice and found me a bed that I wanted at my budget and us a quality bed

Your staff let us look around with no pressure, and when we were ready to ask for help.

Peter was extremely friendly and knowledgeable when helping me choose a mattress. The showroom had a big selection to choose from.

We went in to the shop with a fair idea of what we wanted then Neil came over with plenty of good advice and took his time to help my son find the best mattress for him.
Neil made it a nice chilled shop experience for a new bed.
I like the digital approach to set up agreements and payments. It takes out the impersonal nature of asking people for all their private details like income, bills and spends. Got home and an email waiting from finance company to go through the detail and digitally sign the agreement.
We had a really easy shopping experience, partly due to the smooth and unobtrusive contract documentation process but Neil was professional, friendly, knowledgeable and laughed at one or two of my dad jokes!
We ended up with a good deal, earliest delivery date possible and all complete in the shop no more than 45 mins.

Great shopping experience given by providing complete information and options, helping us to make our purchase process easier. Paul was excellent, helpful and very patient throughout my shopping and guided me to choose the right product.

Staff was really helpful

Salesman was 1st class. Really helpful.

We had an amazing member of staff called Paul, he was very knowledgable but not pushy. He gave us good advice and we went with his advice and purchased a bed and mattress.

Opportunity to wander round showroom and try out products before purchase. Salesman introduced himself and informed he was available to answer any questions we had and then left us alone to look at our leisure. Most appreciated as nothing worse than a sales person following you about. Once we had chosen our frame, mattress and headboard it was a smooth and quick ordering process by the assistant with some alternative suggestions offered and welcomed.

The sales man Neil was very helpful and knowledgeable, my visit was very pleasant, my order was placed and I look forward to my new pillows ,thanks

Great service and very helpfull staff.

Brilliant experience from start to finish. A seamless experience. Was a joy to buy a bed and frame from these guys! Regular updates towards delivery date which was helpful. Customer service excellent. Can’t fault them! Thank you Bensons. Buying on 0% APR credit meant we could have the mattress of our dreams. So happy.

Straightforward and to the point. No unnecessary drama/bulls**t

Very helpful staff, gave us exactly what we wanted