From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... See more
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Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... See more
Company replied
Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... See more
I purchased a bed & mattress & head board and base from bensons in Glasgow. I was delighted with the managers advice and making sure I picked the right bed and most important the right mattress.... See more
Company replied
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #29 of 87 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Glasgow Great Western660
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, United Kingdom
- 1419447536
4.9
Excellent
268 reviews
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Reply from Bensons For Beds - Glasgow Great Western660
"Thank you for your positive feedback! We strive to provide exceptional service and we are glad we met your expectations. We appreciate your support and look forward to serving you again soon." #HappyCustomers #ExceptionalService 🤩
Reply from Bensons For Beds - Glasgow Great Western660
Thank you so much for the positive feedback! We strive to provide timely delivery and high-quality products for all our customers. We appreciate your support and hope to serve you again in the future.
Bensons
From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All the staff involved were organised and friendly. Great service and the whole process was seamless.
17 August 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you for taking the time to leave this wonderful review! We strive to provide a seamless experience from start to finish and it's great to hear that Amy was organized and friendly throughout the process. We appreciate your support and hope to work with you again in the future.
No pressure from sales staff
No pressure from sales staff. Happy to let you walk around the shop, happy to answer questions we had about the products.
17 August 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you for your kind words! We strive to provide a stress-free and informative shopping experience for our customers. We're glad our sales staff was able to assist you and answer all of your questions. Come back soon!
Bensons for beds Drum chapel Great western rd glasgow
I purchased a bed & mattress & head board and base from bensons in Glasgow.
I was delighted with the managers advice and making sure I picked the right bed and most important the right mattress.
Neil I would like to thank you for the good advice you gave myself making the right choice of bed & mattress.
Thank you.
Mr Rees
15 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
We are thrilled to hear that you had a positive experience at our Glasgow location! Our goal is to always provide our customers with the best advice and service possible. Thank you for choosing Benson's, and we hope you enjoy your new bed and mattress.
Amy and Lesley were so helpful and the…
Amy and Lesley were so helpful and the customer service was first class.
Would always come back to them :)
28 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear that our team members were so helpful and that you received first-class customer service from Amy and Lesley. It's wonderful to know you'd always come back to us! Thank you for your positive feedback.
Team Bensons
Great experience in the Drumchapel…
Great experience in the Drumchapel showroom with Lesley . Patient , knowledgeable and supportive .
The delivery process was easy and I was kept informed
Delivery drivers David and Brandon were excellent and made a good job of assembling the bed
2 August 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear about your great experience in the showroom and that our team member was patient, knowledgeable, and supportive. It's wonderful that the delivery process was easy and that you were kept informed. We're delighted that our delivery drivers were excellent and did a good job assembling your bed.
Team Bensons
Thanks for the help of Stuart
Thanks for the help of Stuart, he was professional, funny and helpful, and I would love to recommend my friends to your store next time.
And I am looking forward to my beds and mattresses on 7 August, thanks.
25 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you for your wonderful review! We're delighted to hear that Stuart made such a positive impression during your visit.
We'll be sure to pass your kind comments on to Stuart, who will be delighted to receive your feedback. Thank you also for recommending us to your friends; that means a great deal to us✨
Great people working there
Great people working there. I was looking for something and they showed me what they had. Purchase was easy. Delivery was fast and well packaged. Easily recommend this store.
19 June 2026
Reply from Bensons For Beds - Glasgow Great Western660
Thank you for your wonderful feedback! We're delighted to hear that our team were able to help you find exactly what you were looking for and make the purchasing process simple and straightforward. It's great to know that your delivery arrived quickly and was well packaged. We truly appreciate your recommendation and look forward to helping you again in the future😊
Everything explained in detail by an…
Everything explained in detail by an experienced, knowledgeable salesperson. Many thanks.
18 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're delighted to hear that our experienced and knowledgeable salesperson provided you with detailed explanations. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear you found our staff very helpful and appreciated our great range of mattresses. Thank you for your wonderful feedback!
Yet again very attentive and…
Yet again very attentive and knowledgeable staff especially Neil who are i have dealt with twice now
16 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear our staff were attentive and knowledgeable. It's wonderful to know you had such a positive experience with us. Thank you for your kind feedback!
Buying a new mattress made easy!
Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take.
The delivery guys were also superb - quick, efficient, friendly and bang on time.
A great experience overall, thank you.
13 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear about your excellent experience with our team member in Glasgow! It's wonderful that they were knowledgeable, helpful, and friendly. We're also glad our delivery team was superb, quick, efficient, and on time.
Amy at Bensons for Beds Glasgow Great…
Amy at Bensons for Beds Glasgow Great Western, was very good in showing my wife the choice of beds that were suitable at a low level, for her to get into, due to her medical condition, and mobility.
Thankfully we found one that fitted the bill.
12 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear that our team member was very helpful in assisting you to find a suitable bed that met your specific needs. It's wonderful that you found the perfect one!
Great store would highly recommend .
12 July 2026
Unprompted review
Reply from Bensons For Beds - Glasgow Great Western660
We're so happy to hear you had such a great experience with us! Thank you for your wonderful recommendation.
Very helpful didn't know what i wanted…
Very helpful didn't know what i wanted neil had me sorted in no time Very happy
7 July 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased our team member was able to help you find exactly what you needed quickly and efficiently. Thank you for your kind feedback!
Reply from Bensons For Beds - Glasgow Great Western660
We are so pleased our team member provided exceptional advice and service. We truly appreciate your kind words!
Team Bensons
Purchased from branch in Great Western…
Purchased from branch in Great Western Road Glasgow. Assistant was extremely helpful as he briefed on the different types of beds until we found the one for us.
21 June 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased to hear our team provided such helpful assistance in finding the perfect bed for you. We appreciate you sharing your positive experience with us.
Team Bensons
Delivery on time.Two pleasant delivery…
Delivery on time.Two pleasant delivery men.Amy at Drumchapel,Glasgow store very knowledgeable.Thank you
25 June 2026
Reply from Bensons For Beds - Glasgow Great Western660
We're so pleased your delivery was on time and our team was pleasant. We appreciate you acknowledging our team's knowledge. Thank you for your feedback!
Team Bensons
Exceptional Service and Quality Products
Friendly, approachable staff on arrival.
Allowed my husband and I to browse all products at our leisure. No pressure whatsoever.
The store was well laid out and easy to navigate.
It was beneficial to be able to try out mattresses and the wide range of bed frames.
Once we had decided on our purchases, Neil couldn’t have been more helpful with his knowledge and advice.
He checked that we had chosen the correct mattress and that we were completely happy with the bed frame.
Prompt delivery was arranged at the end of our visit.
No hesitation in highly recommending Bensons for Beds Glasgow Great Western.
21 June 2026
Unprompted review
Reply from Bensons For Beds - Glasgow Great Western660
We are so pleased to hear about your excellent experience in our store! It's wonderful that our team provided attentive, unpressured assistance, helping you find the perfect bed. Thank you for your kind words and recommendation.
Team Bensons
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