Bensons For Beds - Gloucester370 Reviews 355

Brilliant service from Bensons beds from ordering to delivery . Kept in touch with me all the way . So pleased with my bed well made .

The choices available and being given time to try out the various mattresses and pillows to suit us efficient service and excellent delivery service. Helpful staff

I was very happy with the service Benson For Beds gave me from the moment of walking into the shop , with the very professional way in which I was helped choosing the right mattress to the ordering and arranging the delivery.
Everything happened as I was told the delivery was on time and the delivery men were courteous and very respectful of every aspect of the delivery. I would not hesitate to use Bensons For Beds for any further purchases and would throughly recommend them.

Beautiful bed.Looks so nice and elegant in my bedroom. Guys were lovely and did their job perfectly well as told by my daughter because I was at work.The guys at the shop were very nice.Advised me well which bed was the best one.Good customer service. I will definitely purchase from Benson Bed in the near future.

Fab from start to finish
Thanks a lot

Great service from store to delivery.
Replaced our 13 year old mattress ( also bought from Bensons).. with like for like, a supremely comfortable Sealy top of the range mattress. Have slept really well for the 4 nights since delivery. Can't recommend them highly enough, wouldn't go anywhere else but Bensons.

B4B kept it simple and made a sale. From that point on they kept every promise they made, all the staff were courteous throughout. All good - thank you!

The delivery team were very professional and helpful. When they first delivered the bed, they identified a fault with the headboard straight away and arranged for a replacement immediately. Within about seven days, the new headboard was delivered and fitted properly. Everything was resolved smoothly and I really appreciate the team’s efficiency and customer service.

Quick and easy delivery. Shop was great at helping us find the perfect bed

I can't thank Cathy from your Gloucester branch enough for her help and patience. She made the whole experience of buying two bed's so much easier.

Staff were helpful, knowledgeable and efficient, both in the showroom and over the phone, when I had to change the bed size on my order. I felt very confident dealing with them.
Was kept informed of delivery details, delivery was prompt and the staff pleasant and efficient.

This review is about the installation as the product is great. Bensons had asked for fed back which I provided and didn’t respond, so here it goes public. Well the pair that installed my TV bed expressed how important it was that we turned our TV off when not in use as it is very likely to overheat when stored away in the foot of the bed! And oh don’t we know it this exactly what the pair of clowns that installed the bed did! They also told us to air the room for at least a few hours. So near bed time we went up to make the bed and the foot of the bed was burning hot where they had left the TV on and stored away, exactly what they had told us not to do! The next day I noticed the cable for the power supply was trapped had against the extremely heavy bed and skirting board. Again if this had been left noticed by myself would have potentially caused problems. So if you want someone to trying and cause an electrical fire at your new home call Bensons!!!

Customer service was excellent. We had regular updates about our bed being built, finished and wrapped. Our bed is perfect and just like the bed in store but this one is actually ours 💕

Bed arrived with a large tear in the base fabric.
The mattress had small mark with a pinhole in a most prominent position.
Three walls in the hall / stairs/landing all had scuff marks as a result of trying to get the mattress up the stairs in an inefficient procedure.Took five days to eventually contact the head office as the shop was unattainable.

Really impressive service from start to finish. Alan in the Gloucester showroom was really very helpful, giving me sound advice whilst also leaving me to ask questions and make my mind up without any hint of pushiness.
On the day of delivery, the delivery team called 30 minutes ahead so that I was ready for them. Both members of the delivery team were really professional and courteous, took great care within my house, negotiating a tricky staircase with several bends in it, and also took the packaging away after leaving the mattress in place.
I would definitely recommend Benson’s to friends and family.

Service was great delivered and set up excellent tools all coverage away. So excellent all round.

Delivery guys were polite and friendly, making sure I knew how to use the ottoman bed they assembled before they left

Amazing service from ordering to delivery of the mattresses letting us know what was happening with every stage

Great service from the store, he was very thorough and knew what we needed.
Thanks again Bensons for beds

Great customer service, friendly assistant.