Bensons For Beds - Grimsby694 Reviews 223

TrustScore 5 out of 5

4.8

Unit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB


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Rated 5 out of 5 stars

Honestly, I just popped in the Grimsby shop to have a look and to get an idea as my son needed a new double bed. There was no pressure from the salesmen.. But what lovely Chaps.. Everything was fully... See more

Company replied

Rated 5 out of 5 stars

We went bed shopping, went to multiple stores, but saw more of what we wanted in Bensons. Adrian in the Grimsby store was very helpful and knowledgable without being pushy. We got lots of useful infor... See more

Company replied

Rated 5 out of 5 stars

Lee, the sales manager, was patient and guided us smoothly from start to finish. Delivery was punctual and professional. The crew were warm, meticulous, and knowledgeable. We’re proud Tempur bed owner... See more

Company replied

Rated 5 out of 5 stars

Adrian was incredibly patient and knowledgeable. He knew what he was talking about and was able to explain to us the differences between different types of mattresses very clearly. He encouraged us to... See more

Company replied


Company details

  1. #75 of 226 best companies in Bedroom furniture shop
  2. #40 of 117 best companies in Bed shop
  3. #29 of 86 best companies in Bedding Shop
  4. #29 of 86 best companies in Mattress Shop

About Bensons For Beds - Grimsby694

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, United Kingdom

  • 1472403088

4.8

Excellent

TrustScore 5 out of 5

223 reviews

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Rated 5 out of 5 stars

They have all been very helpful and…

They have all been very helpful and pleasant all the way through from buying the bed to the delivery and making it excellent service

29 June 2026
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Reply from Bensons For Beds - Grimsby694

We're so pleased our team was helpful and pleasant throughout your experience, from buying to delivery. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

shop staff very good

shop staff very good , bed delivered on time and delivery people very good.

25 June 2026
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Reply from Bensons For Beds - Grimsby694

We're so pleased our staff and delivery team were very good. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Fabulous service

Honestly, I just popped in the Grimsby shop to have a look and to get an idea as my son needed a new double bed.
There was no pressure from the salesmen.. But what lovely Chaps.. Everything was fully explained.. My son laid on the machine to help with the correct mattress.. Looked at lots of beds and a good selection of suitable mattress.. By the time we had finished and there was no pressure, all my choice, we came out with a strong divan, beautiful headboard, fabulously comfortable Slumberland mattress, an all season quilt, protectors, i-gel pillows and mattress dust mite spray.. Had a lovely hour having a giggle with Marcus and Adrian.. And im sure Bensons till was happy too by the time i had finished.. Very happy with the service and the products.. Bed to be delivered soon.

22 June 2026
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Reply from Bensons For Beds - Grimsby694

We are so pleased to hear about your wonderful experience at our Grimsby shop! It's fantastic that our team provided such a helpful and pressure-free environment, ensuring you found the perfect bed for your son. We appreciate you sharing your positive feedback and look forward to your delivery.

Team Bensons

Rated 5 out of 5 stars

Excellent service

Kept us updated at all times. Guys who came to deliver were very helpful.

13 June 2026
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Reply from Bensons For Beds - Grimsby694

We're glad we kept you updated and our delivery team was very helpful. Thank you!

Team Bensons

Rated 5 out of 5 stars

I think the staff were very helpful…

I think the staff were very helpful also the store was very clean and tidy

12 June 2026
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Reply from Bensons For Beds - Grimsby694

We're so pleased our team was helpful and our store clean. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Professional service

Went to the Grimsby store just to have a look for a new bed, we were greeted by one of the salesmen team, later to find out his name was Adrian.
Ha asked what we was looking for, we said a double bed.
He offered us a try on a simulator type bed where he could adjust for firmness of the mattress. My wife tried it and we decided on a firm mattress.
Adrian was very knowledgeable and explained all the different bed types and left us to browse.
We chose a bed but said that we were going to try other stores before the final commitment, he quoted us for the bed that we chose and we said that we would come back Saturday if we hadn’t got sorted elsewhere.
We didn’t get sorted anywhere else and went back on the Saturday as promised.
Again we were dealt with by Adrian, who again was very friendly and went through the sale with us.
We got the bed delivered in around 3 weeks and again the delivery guys were friendly and respectful of our home.
All in all a very pleasant and professional service from start to finish.
Keep up the good work Bensons 👍

16 May 2026
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Reply from Bensons For Beds - Grimsby694

We are delighted to hear about your positive experience with us, from your initial visit to the delivery of your new bed. It is wonderful to know that our team provided such knowledgeable and friendly service throughout your journey. We truly appreciate you sharing your kind words.

Team Bensons

Rated 5 out of 5 stars

Bed shopping!

We went bed shopping, went to multiple stores, but saw more of what we wanted in Bensons. Adrian in the Grimsby store was very helpful and knowledgable without being pushy. We got lots of useful information and a quote to take away with us so we could make an informed decision. With that in mind we decided to go back the next day to make our purchases and it all went very smoothly.

2 June 2026
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Reply from Bensons For Beds - Grimsby694

We are delighted to hear about your positive bed shopping experience with us. It's wonderful that our team provided helpful, knowledgeable, and non-pressured assistance, allowing you to make an informed decision. We appreciate you choosing us for your purchase.

Team Bensons

Rated 5 out of 5 stars

Very efficient servise very friendly…

Very efficient servise very friendly unpacked everything assembled everything took all rubbish away when finished couldnt fault anything19

19 May 2026
Unprompted review
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Reply from Bensons For Beds - Grimsby694

We're so pleased to hear about your efficient service! It's wonderful that everything was unpacked, assembled, and all rubbish removed.

Team Bensons - Jess

Rated 5 out of 5 stars

Lovely sales guy took time to help and…

Lovely sales guy took time to help and advise making our choice easier
Thank you for not being pushy

17 May 2026
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Reply from Bensons For Beds - Grimsby694

We're so pleased our team helped you find the perfect choice with no pressure. Thank you for your wonderful feedback! ✨

Team Bensons

Rated 5 out of 5 stars

Lee was great and really helpful at…

Lee was great and really helpful at guiding us to choose our new mattress

6 May 2026
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Reply from Bensons For Beds - Grimsby694

We're happy to hear that our guidance was helpful in choosing your new mattress; we appreciate your positive feedback and thank you!

Team Bensons

Rated 1 out of 5 stars

Assistant manager Lee at Grimsby store…

Assistant manager Lee at Grimsby store was very rude. I went in with my husband and two children and overhead Lee say to
His colleagues that ‘if you bring your children to a bed shop on a Sunday you’re a terrible parent’ and later ‘kids should be kept on a lead’

Awful experience, would never go again

19 April 2026
Unprompted review
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Reply from Bensons For Beds - Grimsby694

We're very sorry to hear about the negative experience you had in our store. We take your comments seriously and will address this internally to ensure it doesn't happen again. Thank you for your feedback.

Team Bensons

Rated 5 out of 5 stars

Megan the employee helped me decide…

Megan the employee helped me decide what was best with the budget I had and walked me round the showroom telling me the pros and cons of each bed and also just her over all attitude was amazing she made you actually feel like you wasn't annoying her or that she'd rather be else where.

27 April 2026
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Reply from Bensons For Beds - Grimsby694

Thank you so much for sharing this! 😊 We’re thrilled Megan made such a positive difference—taking the time to explain the pros and cons, working within your budget, and making you feel genuinely valued. She’ll be delighted to hear this lovely feedback! 🌟

Rated 5 out of 5 stars

Very helpful staff great customer…

Very helpful staff great customer service

21 April 2026
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Reply from Bensons For Beds - Grimsby694

Thanks for the lovely feedback! Helping our customers is what we do best ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Fantastic experience

Let me just start by stating that my wife always walks away when salesman are pushy. Today we saw Lee in the Grimsby branch. He was the opposite of pushy but was very knowledgeable and spent a lot of time with us. It was a fantastic experience with Lee guiding us through our choice, with lots of laughing along the way. A real credit to Bensons.

23 April 2026
Unprompted review
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Reply from Bensons For Beds - Grimsby694

Thank you for sharing such a lovely experience! We’re delighted to hear Lee at our Grimsby branch provided knowledgeable, relaxed guidance without any pressure—and even made it fun along the way. He’s a real credit to the team and will be thrilled to read this,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

friendly knowing what they are selling…

friendly knowing what they are selling making u feel comfortable

25 March 2026
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Reply from Bensons For Beds - Grimsby694

We're happy to hear that our team made you feel comfortable with their knowledge.

Thank you for your positive review – Lauryn at Customer Care 💜

Rated 5 out of 5 stars

The delivery time was well within the…

The delivery time was well within the estimate given, and the 2 delivery lads were very polite and helpful and made an excellent set up of the beds we had ordered. No complaints from us at all.😁😁

15 April 2026
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Reply from Bensons For Beds - Grimsby694

Much appreciated! Polite, helpful delivery and a smooth setup is exactly what we aim for 👏
Wishing you all the best until next time,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

The friendliest staff I must say

The friendliest staff I must say , nothing was too much trouble. It helped to make my decision easier

Thanks to Danielle for dealing with me. And too Lee for keeping my wife chatting 👍🏻

8 April 2026
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Reply from Bensons For Beds - Grimsby694

Thank you so much for your kind words! We’re thrilled to hear our team made your experience such a positive one. Danielle will really appreciate the mention, and Lee will be delighted to know he helped make the visit enjoyable too 👍🏻 Thanks again for choosing us,
Megan | Customer Care Specialist💜

Rated 5 out of 5 stars

Thank you!

Staff were helpful and informative without being pushy.

6 April 2026
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Reply from Bensons For Beds - Grimsby694

Gemma Vickerman,

We're so happy our staff was helpful and informative, but not pushy. We appreciate your positive feedback very much!

Team Bensons - Jessica

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