Had a good experience when in store Allan was very helpful explaining all about types of mattresses. Delivery was quick and 2 men that delivered were very nice and helpful. Only slept on mattress 1... See more
Company replied
Location
Switch locationUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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Excellent customer service in store. Absolutely can’t fault their communication, providing me with updates and on the day of delivery. Fantastic link sent to allow me to track my delivery and a phone... See more
Company replied
Visited Hamilton store on Saturday and received great, friendly and helpful advice. Ordered new mattress which was delivered yesterday (Thursday). Again delivery men were efficient and friendly and... See more
Company replied
My bed delivered promptly and put together and men took all packages away so I am now enjoying my new bed thanks to everyone involved including Alan on sales team at Hamilton
Company replied
Company details
- #75 of 228 best companies in Bedroom furniture shop
- #38 of 114 best companies in Bed shop
- #27 of 85 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Hamilton447
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, United Kingdom
- 1698426483
4.9
Excellent
313 reviews
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My bed delivered promptly and put…
My bed delivered promptly and put together and men took all packages away so I am now enjoying my new bed thanks to everyone involved including Alan on sales team at Hamilton
12 July 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased to hear that your bed was delivered promptly and assembled for you. It's wonderful that our team took away all the packaging, and that you're enjoying your new bed!
New Mattress
Had a good experience when in store Allan was very helpful explaining all about types of mattresses. Delivery was quick and 2 men that delivered were very nice and helpful. Only slept on mattress 1 night so can't say what it's going to be like but 🤞
5 July 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased to hear about your positive experience with our team! It's wonderful that our staff was helpful and knowledgeable, and that the delivery went smoothly. We hope you enjoy your new mattress!
Team Bensons
Reply from Bensons For Beds - Hamilton447
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such good service.
Reply from Bensons For Beds - Hamilton447
We are so pleased to hear you had such an amazing experience with our customer service. Thank you for your wonderful feedback!
Fantastic overall experience
Excellent customer service in store. Absolutely can’t fault their communication, providing me with updates and on the day of delivery. Fantastic link sent to allow me to track my delivery and a phone call 20 minutes before from the driver advising that we were the next delivery.
Deliver men were friendly, effective and allowed me time to clear up once our old bed had been removed before installing our new ottoman bed. Delighted from start to finish with Bensons.
6 July 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such clear communication and that your delivery was handled so efficiently and courteously. Thank you for your kind feedback!
Ordered same bed again for my other…
Ordered same bed again for my other daughter. Great service from the Hamilton store. Quick delivery and set up. Really happy with bed
28 June 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased you received great service from our store and that the delivery and set up were quick and efficient. We're delighted your daughter is happy with her new bed!
Team Bensons
Reply from Bensons For Beds - Hamilton447
We're so pleased our sales team was friendly and helpful, and that you received excellent delivery service. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Hamilton447
Thank you for your feedback! We're so happy to hear you had a great experience and that your delivery went smoothly. We appreciate you choosing us!
Team Bensons
Service from Hamilton store
Visited Hamilton store on Saturday and received great, friendly and helpful advice. Ordered new mattress which was delivered yesterday (Thursday). Again delivery men were efficient and friendly and removed all packaging. Have used Benson's for beds before and would have no hesitation using again. Great service.
23 June 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased to hear about your positive experience in our store and with your delivery. It's wonderful that our team provided such great service. Thank you for your kind words!
Team Bensons
The best products have ever owned
The best products have ever owned. Comfort, convenience, perfect craftsmanship and top-notch quality.
Highly recommended.
22 June 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased you found our products to have excellent comfort, convenience, craftsmanship, and quality. Thank you for your recommendation!
Team Bensons
Great service overall
In Hamilton shop Cameron was friendly and professional with helping us pick the correct mattress to suit our needs. We were kept in the loop at all stages and delivery went ahead at the stated time. Delivery men were great and very respectful of our property. Mattress is great and sleeping well on it. Overall no complaints
19 June 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased to hear our team member was friendly and professional in helping you choose the perfect mattress. It's wonderful that delivery was on time and our delivery team was respectful. We're glad you're sleeping well!
Team Bensons
On time
On time , guys were so nice and friendly and the assembled the beds with no problem
13 June 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased our team provided friendly service and assembled your beds with ease! Thank you.
Team Bensons
Very informative and no pushing us into…
Very informative and no pushing us into a decision
12 June 2026
Reply from Bensons For Beds - Hamilton447
We're delighted our team was informative and didn't pressure your decision! Thank you for your feedback.
Team Bensons
Excellent service from Cameron
Excellent service from Cameron. Knowledgeable and most pleasant. Many thanks.
11 June 2026
Reply from Bensons For Beds - Hamilton447
We are so glad to hear you had such a positive experience. Thank you for sharing your kind words!
Team Bensons
I had been to several bed companies…
I had been to several bed companies looking at mattresses, benson came out the best, a nice friendly welcome and under no pressure to buy, would highly recommend them to anyone.
8 June 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased you found our team welcoming and appreciated the no-pressure environment. Thank you for your high recommendation!
Team Bensons
Reply from Bensons For Beds - Hamilton447
We're so glad our team was helpful. Thank you for your feedback!
Team Bensons
Staff in store very knowledgeable and…
Staff in store very knowledgeable and helpful. Talking me through all the different types of beds and mattress would definitely shop here again 😊
1 June 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased our team was knowledgeable and helpful, guiding you through our bed and mattress options. We appreciate your kind words! Thank you!
Team Bensons
Excellent service and would highly recommend them
Excellent knowledge of Cameron the salesman He was so helpful and pleasant and couldn’t do enough for us. Would like to recommend him for time he took to explain everything we asked of him.
31 May 2026
Reply from Bensons For Beds - Hamilton447
We're so glad to hear about your positive experience! It's wonderful that our team member provided such helpful and pleasant service, taking the time to explain everything. Thank you for your kind recommendation.
Team Bensons
The staff at the store was very helpful…
The staff at the store was very helpful and patient,we were carried along through out the purchasing and delivery process,Purchase delivered on the estimated time and day,in good condition and well packaged,also delivery guys were great.i love my Bed
30 May 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased to hear our team was helpful and patient, keeping you informed throughout. It's wonderful that your purchase arrived on time, in good condition, and that you love your new bed! Thank you for your positive feedback.
Team Bensons
The service was very good everything…
The service was very good everything was explained,tried lots of beds before choosing one
24 May 2026
Reply from Bensons For Beds - Hamilton447
We're so pleased our team provided excellent service and helped you find the perfect bed! Thank you for your kind words.
Team Bensons
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