Salesman in shop was very helpful, but not pushy. Delivery people were quick, efficient and helpful. Daughter very pleased with bed.
Location
Switch locationUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... See more
Company replied
We had been putting off buying new bed. The choice of beds now available since we bought our old bed is mind boggling. We decided to keep it local and visit the Hastings store. We were fortunate en... See more
Company replied
A bright and modern showroom. Excellent staff who greet customers and then leave to walk around the showroom themselves and when called over to assist, they are helpful and knowledgeable.
Company replied
Company details
About Bensons For Beds - Hastings392
Written by the company
Contact info
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, United Kingdom
- 1424420138
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful staff in Benson's for Beds
The Salesman was very helpful and concerned that I got the right product to suit my needs. Would recommend Benson's.
Two matresses
Gave good advise,but when you spend over nine hundred pounds should be free delivery at least
Great Service !
Dan spent plenty of time, not rushed to help us choose our mattress. In not time we found the perfect one ! Dan was brilliant in every way, a credit to Bensons for Beds.
Your salesman at Benson at St Leonard’s…
Your salesman at Benson at St Leonard’s was extremely helpful with explaining all bout the mattress in there stire
Was Very helpful with us choosing the…
Was Very helpful with us choosing the right mattress and giving all the information about the extra things to protect the mattress
Adam at the Hastings Store was…
Adam at the Hastings Store was fantastic ! So helpful, without being pushy and in the way, 10/10 !
When you need them, thank goodness Bensons is there
Thing about mattresses is that you rarely replace them. Maybe every 10 years or so.When you do, you realise you know nothing about them. I’ve passed Bensons about 100 times and never considered going in. So, nice surprise, when I do. The salesman knew everything about them. No hard sell, nice guy, just wanted to help. And yes, everything was done right, sales, notifications, delivery and yes, the mattress changed my life. So thank goodness Bensons is there when you need them.
Helpful drivers
Felt like I could take my time in choosing
Felt like I could take my time, staff were knowledgable, good atmosphere in shop. Plenty of mattresses to try out.
Excellent customer service from Adam
Staff in Hastings store very helpful…
Staff in Hastings store very helpful and sense of humour too. Not over pushy with sales which allows you to make your own decision on buying mattress.
We bought the frame from Bensons online
Excellent all round service
Excellent all round service, allowing us to identify the product of our choice without hassling us like so many store.
Knowledgeable and friendly staff, great range of beds
Adam (Hastings showroom) was extremely knowledgeable and made us feel completely at ease while we chose our new mattress. Very impressed with the range and quality of beds on offer. Looking forward to it arriving (and a good night's sleep).
Staff were excellent and knowledgeable.
Excellent customer service.
Excellent customer service.
Dane was extremely helpful, showed us a good variety of beds and was able to advise us with the most suitable one for our budget and needs.
Great sales service
Great sales service - we knew we wanted a Staples mattress, but appreciated the information provided in making our decision.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







