Amazing service from start to finish! Showroom team at Ipswich were so friendly and helpful but not at all pushy! Updates on the making of the bed process were great! And delivery was on time and smoo... See more
Location
Switch locationUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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See what reviewers are saying
Had a good look round the store didn't get pestered by staff. Nothing but helpful once we decided what we wanted to purchase highly recommend.
Company replied
We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... See more
Company replied
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... See more
Company replied
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #42 of 115 best companies in Bed shop
- #29 of 87 best companies in Bedding Shop
- #28 of 87 best companies in Mattress Shop
About Bensons For Beds - Ipswich110
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, United Kingdom
- 1473271142
4.9
Excellent
303 reviews
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Bensons for beds staff are very…
Bensons for beds staff are very helpful, very good customer service. I would recommend them all the time. Thank you so much.
26 October 2023
We knew what we were after and the…
We knew what we were after and the person that dealt with us was able to show us two options immediately. Lucky for us the extra firm mattress he showed us was great and it was half price too. Well done bensons!!!
25 October 2023
Very helpful sales person who went out…
Very helpful sales person who went out of his way to be helpful
27 October 2023
FRIENY PRESDURE FREE SALE
It's a very pleasant shop to visit. The seleman is friendly and my purpose was pressure free. The prices are competitive too
26 October 2023
Staff could have been more helpful
The bed choosing experience was ok. The staff not very helpful, lack of wanting to discuss my bed needs. With a bit of direction, I would have probably gone for a better quality mattress & a slightly larger bed (queen) but I felt they wanted to sell me the 1st bed I looked at.
23 October 2023
Excellent service by an extremely…
Excellent service by an extremely experienced and knowledgeable salesman. Full marks and will recommend him and Benson Beds unreservedly.
4 October 2023
Headboard central.
Went in for a looking for a headboard, and came out with two. Excellent service from Craig who pointed out the best options. Cannot fault, will return for a mattress.
3 October 2023
New mattress
We knew exactly what we wanted but the chap who took our order was very helpful and clear with the costs for our purchase
25 September 2023
Staff were very helpful and took time…
Staff were very helpful and took time to explain the various types of beds and were very patient with us
14 September 2023
Member of staff Craig was extremely…
Member of staff Craig was extremely helpful in helping us choose the right mattress and bed, would highly recommend this store.
11 September 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Ipswich110
Thank you for your 5* review! -Team Bensons
Reply from Bensons For Beds - Ipswich110
Thank you for taking the time to leave us some feedback! -Team Bensons
Very helpful friendly staff
Very helpful friendly staff, not pushy, excellent service
3 September 2023
Reply from Bensons For Beds - Ipswich110
Thank you for taking the time to leave us some feedback! -Team Bensons
great service ...eventually
the young lady who assisted me gave clear and concise answers to my questions and was most helpful.
Only down side was that the more elderly salesperson made no attempt to approach whilst I was in the premises (and this was for about 20 mins) and the young lady kindly stopped hoovering and came to ask me if I needed some assistance. Some customer focus is needed by this gentleman
4 September 2023
Reply from Bensons For Beds - Ipswich110
Thankyou for your review, we are very grateful for your feedback and will ensure that this is fed back to the store - Team Bensons
No pushy sales
I liked the fact that there wasn’t any pushy sales when purchasing our goods. Kevin introduced himself but allowed us to browse at our leisure. He was very knowledgeable on all the products.
29 August 2023
Reply from Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Staff were friendly and helpful
Staff were friendly and helpful, my son got to lay on all the beds and choose what he wanted, his mattress should be with us in 3 weeks
29 August 2023
Reply from Bensons For Beds - Ipswich110
Thank you for taking the time to leave us a review! -Team Bensons
Very friendly helpful service
28 August 2023
Reply from Bensons For Beds - Ipswich110
We really appreciate the time taken to leave us this lovely review. -Team Bensons
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