The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... See more
Company replied
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The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... See more
Company replied
From start to finish all the people we dealt with were curtious knowledgeable and made you feel special, superb
Company replied
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... See more
What a great shop in Kendal, Cumbria. Our sales assistant was Sue. She was brilliant. Talked us through everything and made buying a bed easy. Fabulous customer service, couldn't of asked for any bett... See more
Company replied
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Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
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From start to finish all the people we dealt with were curtious knowledgeable and made you feel special, superb

Reply from Bensons For Beds - Kendal459
The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely.
On delivery the communication was excellent. We were able to track the delivery online, the delivery staff called about an hour ahead. When they arrived the were very polite and pleasant and respectful with our new bed and divan. Steve and Michael i think they were called.
A very satisfactory excellent round.

Reply from Bensons For Beds - Kendal459
From the start with the sales by Michael at the Kendal branch to the young men who delivered the bed to the comfortable result.All excellent

Reply from Bensons For Beds - Kendal459

Reply from Bensons For Beds - Kendal459
The instore experience with Sue in Kendal has always been exceptional, but the delivery guys were great too. Quick, efficient and courteous

Reply from Bensons For Beds - Kendal459
Great to see the beds in a show room.
Helpful staff, great communication regarding the delivery.
Just a wonderful experience from buying to delivery to sleeping on our new bed.

Reply from Bensons For Beds - Kendal459
Everything from order to delivery was first class. Kept updated at every stage, delivery team was great, assembled and tidied away after and service with a smile.

Reply from Bensons For Beds - Kendal459
Sue was very helpful and keen to help. The advice given was very good and she wasn’t pushy to upsell to more expensive matresses.

Reply from Bensons For Beds - Kendal459
From the store to the delivery all went very smoothly and the mattress is wonderful.

Reply from Bensons For Beds - Kendal459
What a great shop in Kendal, Cumbria. Our sales assistant was Sue. She was brilliant. Talked us through everything and made buying a bed easy. Fabulous customer service, couldn't of asked for any better. Thankyou Sue.

Reply from Bensons For Beds - Kendal459
The staff both in the shop and on the delivery were very helpful. Being able to test the mattress in the shop was very useful.The removal of the old bed was something we felt was essential. We are very pleased with the bed and how it looks. Really comfortable and having great nights sleep.

Reply from Bensons For Beds - Kendal459
We popped into Kendall store and were greeted with a very nice young man called Michael, he new everything about the beds and mattresses he was a good salesman 🤣 we look forward to receiving our new bed thank you

Reply from Bensons For Beds - Kendal459
The whole experience was first class from start to finish

Reply from Bensons For Beds - Kendal459
The service in the shop was excellent, everything explained clearly. We tried the bed that we were after had a chance to look at others, stuck with our original choice.

Reply from Bensons For Beds - Kendal459
Bought all our beds from Bensons. Sue was helpful and friendly.

Reply from Bensons For Beds - Kendal459
Very good knowledgeable service in the showroom, the delivery was spot on and the new mattress, so far, seems great.

Reply from Bensons For Beds - Kendal459
Fantastic service ,brilliant staff highly recommend,many thanks

Reply from Bensons For Beds - Kendal459
Great service from the minute we walked in the door!

Reply from Bensons For Beds - Kendal459
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