Bensons For Beds - Lancaster122 Reviews 

310
TrustScore 5 out of 5

4.9

Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB


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Rated 5 out of 5 stars

Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... See more

Company replied

Rated 5 out of 5 stars

Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... See more

Company replied

Rated 5 out of 5 stars

Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... See more

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Rated 4 out of 5 stars

The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I ha... See more

Company replied


Company details

  1. #78 of 229 best companies in Bedroom furniture shop
  2. #42 of 116 best companies in Bed shop
  3. #30 of 87 best companies in Bedding Shop
  4. #29 of 87 best companies in Mattress Shop

About Bensons For Beds - Lancaster122

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, United Kingdom

  • 1524389334

4.9

Excellent

TrustScore 5 out of 5

310 reviews

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4.9

All reviews

(310)

26,422 reviews in the last 12 months

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Rated 2 out of 5 stars

We were upstairs in the shop looking at…

We were upstairs in the shop looking at beds and ready foe buying we looked for a shop assistant for 20 mins up stairs and had to go down. The the assistant down stair to which he was not very helpful at all and very short with his answers we bought the bed. And we have been and bought beds before but with the customer service I received this time I wod find you hard to recommend

21 March 2024
Rated 5 out of 5 stars

Good advice

Good advice
The assistant Debra was so helpful and knowledgeable. She was able to guide us to the best bed for our needs and budget.

24 February 2024
Rated 5 out of 5 stars

Really quick, easy process because of great staff

Really smooth, easy process. The staff member that helped us was brilliant, friendly, helpful, honest, and actually offered us an option we didn't know existed. Really really happy with our buying experience.
Without the staff member it would have taken us a lot longer and we'd have ended up buying something not quite perfect for our needs.

19 February 2024

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