My experience of purchasing a bed from start to finish to fit my needs and comfort has been fantastic helpful and friendly staff went through thoroughly and covered everything through the stages to de... See more
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Location
Switch locationUnit 2 Almondvale Retail Park, EH54 6RQ Livingston, West Lothian, GB
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See what reviewers are saying
Nadia was brilliant very patient with my elderly dad, no pushy sales talk took the time to find out our exact requirements price range etc
Company replied
We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a be... See more
Company replied
Shop staff were knowledgable and friendly, listening to my needs and guiding towards the right mattress for me an my needs. No Sales pressure just genuine assistance. Prompt delivery too, kept in co... See more
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Company details
About Bensons For Beds - Livingston651
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Almondvale Retail Park, EH54 6RQ, Livingston, West Lothian, United Kingdom
- 1506591939
4.8
Excellent
262 reviews
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Nadia was brilliant very patient with…
Nadia was brilliant very patient with my elderly dad, no pushy sales talk took the time to find out our exact requirements price range etc
6 October 2026
Reply from Bensons For Beds - Livingston651
Thank you for your kind words! We're thrilled to hear that Nadia provided such attentive service to your dad. Our team is dedicated to understanding our customers' needs, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again!
Great service and knowledge staff
3 October 2026
Unprompted review
Reply from Bensons For Beds - Livingston651
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and knowledgeable staff. Your satisfaction is our top priority, and we look forward to serving you again soon!
Excellent service
Excellent great customer service from start to finish from the staff instore, the progression of my order updates, the dismantle and removal of my old bed to the installation of my new on. The service overall was excellent would highly recommend.
1 October 2026
Unprompted review
Reply from Bensons For Beds - Livingston651
Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team and services. Your recommendation means a lot to us. We look forward to serving you again in the future!
My experience of purchasing a bed from…
My experience of purchasing a bed from start to finish to fit my needs and comfort has been fantastic helpful and friendly staff went through thoroughly and covered everything through the stages to delivery and assembly of my bed brilliant team work and a credit to all the staff at Livingston Branch, thank you again. Craig Hume, West Lothian.
2 October 2026
Reply from Bensons For Beds - Livingston651
Thank you, Craig! We're thrilled to hear about your fantastic experience with our team at the Livingston Branch. Our staff takes pride in ensuring every detail is covered for our customers. Your kind words motivate us to keep delivering great service. Enjoy your new bed!
The staff at the shop…
The staff at the shop helped me chose the best bed for me and guided me through the process
18 September 2026
Reply from Bensons For Beds - Livingston651
Thank you for your wonderful feedback! We're so pleased to hear that our team was able to help you choose the perfect bed and guide you through the entire process. We appreciate you choosing us!
Team Bensons
Professional service
From the moment we steps foot in the Livingston showroom to the mattress being delivered, the service was first class.
18 September 2026
Reply from Bensons For Beds - Livingston651
Thank you for your wonderful review! We're thrilled to hear that you had a first-class experience from start to finish. Our team works hard to ensure every customer feels valued. We appreciate your support and hope you enjoy your new mattress!
Friendly and efficient …
From start to finish lady made us very welcome. Very efficient service
10 September 2026
Reply from Bensons For Beds - Livingston651
We're so glad to hear that you had a positive experience with our team! Thank you for choosing us! 😊
Vivienne from Livingston 10/10
We were served by Vivienne from the Livingston store, we were purchasing a bed for our first home and the service we received from her was very accommodating and professional. She made purchasing a bed very simple and straight forward and the service and attention to detail was absolutely fab from her end. We really recommend that if you need a bed, go to viv and she will make it a great experience. 10/10 stars for her, thanks again, if we need to come back for more furniture we know for sure who to come back too :)
3 September 2026
Reply from Bensons For Beds - Livingston651
We're delighted to hear that Vivienne at our Livingston store made such a positive impression during such an exciting purchase for your first home! It's wonderful to know her professionalism, attention to detail, and friendly approach made the whole process simple and enjoyable. We'll be sure to pass on your fantastic feedback, and we're thrilled to hear she'd be your first choice for future furniture purchases!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
The staff are always incredibly…
The staff are always incredibly friendly and helpful and our new bed was delivered without any issues by a brilliant delivery team who went above and beyond!
3 September 2026
Unprompted review
Reply from Bensons For Beds - Livingston651
Thank you for your kind words, we are thrilled to hear about your positive experience with our staff and delivery team! Customer satisfaction is our top priority and we're glad to have exceeded your expectations. Enjoy your new bed! 😊
Reply from Bensons For Beds - Livingston651
Thank you for the kind words! It's our pleasure to provide top-notch service and share our knowledge with our customers. We appreciate your support and look forward to serving you again soon.
Top quality service and products
Top quality service and products!
I have recently purchased my bed for Bensons in Livingston and was very happy and will recommend far and wide.
Jade was just brilliant and made the whole process easy!
19 August 2026
Reply from Bensons For Beds - Livingston651
Thank you for your kind words and recommendation! We are thrilled to hear that you had a great experience with Jade and are happy with your purchase. Thank you for choosing Bensons for Beds in Livingston!
Reply from Bensons For Beds - Livingston651
We are so pleased to hear that our team member was very helpful and patient. We truly appreciate your kind words and positive feedback!
Team Bensons
The delivery was as per text message…
The delivery was as per text message also phone call. Drivers very helpful and friendly
9 August 2026
Reply from Bensons For Beds - Livingston651
We're so pleased to hear that your delivery was communicated well and that our drivers were very helpful and friendly. Thank you for your kind words!
Team Bensons
Fantastic from start to finish
From the salesperson (Viv), who didn't try to sell us the most expensive bed but suggested the best fit for our needs, to the excellent delivery people, the experience of purchasing a bed was fantastic. The bed itself is very well made and looks great in our new house. I would recommend anyone to buy a bed from Bensons Livingston.
7 August 2026
Reply from Bensons For Beds - Livingston651
We're so pleased to hear you had such a fantastic experience purchasing your bed! It's wonderful that our salesperson helped you find the best fit, and that our delivery team provided excellent service. We're delighted you love your well-made bed.
Team Bensons
No pressure sales
No pressure sales, great communication throughout till my order was delivered.
Whole experience was very very good
30 July 2026
Reply from Bensons For Beds - Livingston651
We're so pleased to hear that you experienced no pressure sales and received great communication throughout. It's wonderful that your whole experience was very, very good!
Team Bensons
From the time of order to delivery
From the time of order to delivery, I was kept informed of what was going on and if I wanted to make any changes. On the delivery day, I was called ahead of time when the delivery was being made within my time slot. So overall, a great experience.
30 July 2026
Reply from Bensons For Beds - Livingston651
We're so pleased to hear that you were kept informed from the time of your order to delivery. It's wonderful that you received a call ahead of time for your delivery slot, making for a great overall experience!
Team Bensons
salesman doesn’t hound you
Went to another bed store first then got fed up with salesman hounding my wife and I, so ended up walking out and went to benson store and I was approached by a salesman he new when to stay with us and new when to leave us, “good salesman”
29 July 2026
Reply from Bensons For Beds - Livingston651
We're so glad to hear you had a positive experience with us after a less-than-ideal start elsewhere. It's wonderful to know our sales assistant understood your needs and provided excellent service. Thank you for sharing your feedback.
Team Bensons
Quality of mattress and Nadia
21 July 2026
Reply from Bensons For Beds - Livingston651
We are glad to hear about your positive experience with the mattress and our team member. We appreciate your feedback.
Thank you for your positive review - Lauryn at Customer Care 💜
First class service from staff member…
First class service from staff member explained product very well. Kept up to date with delivery times arrived on time.
16 July 2026
Reply from Bensons For Beds - Livingston651
We're so pleased to hear you received first-class service and that our staff explained the product so well. It's wonderful that you were kept updated and that your delivery arrived on time. Thank you for your kind feedback!
Easy, quick and helpful
The ordering of the bed was so easy and the options were clearly laid out. The delivery was swift and I was kept informed, a phone call prior to attendance. The two delivery men were polite and helpful and put the bed into the room of choice
4 July 2026
Reply from Bensons For Beds - Livingston651
We're so pleased you found the ordering process easy and the options clear. It's wonderful that your delivery was swift, and our team kept you informed and were polite and helpful.
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