We was not rushed into purchasing a new bed. We were able to try out the mattresses and took our time to pick out the one we wanted. We were given information about everything from colours to sizing... See more
Company replied
Location
Switch locationUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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The staff in store were professional and friendly, offering the right amount of help without being pushy. When we ordered a mattress all options were given to us. The staff who delivered the mattress... See more
Company replied
A great experience in my second purchase of a new bed and mattress, especially in the discount sale. The sales team were knowledgeable, helpful and did not pressure us at all. They left us to take o... See more
Company replied
Gail at the Mansfield Bensons for Beds is wonderful! She’s incredibly knowledgeable, friendly and helpful without ever being pushy. She really took the time to understand what I was looking for, talke... See more
Company replied
Company details
About Bensons For Beds - Mansfield501
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom
- 1623428533
4.9
Excellent
793 reviews
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Great customer service and delivery…
Great customer service and delivery service,great bed and communication with text and driver the the day
29 October 2026
All as promised on time professional…
All as promised on time professional and polite and informative
29 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We're thrilled to hear that Jordan provided you with wonderful and patient service. Our team strives to create a positive experience for all our customers. We appreciate your feedback and look forward to serving you again soon!
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful feedback! We're thrilled to hear you loved our product and experienced great customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Well i had to change my delivery date…because moving date into new house
Well i had to change my delivery date it was no problem at all very pleased so far awaiting my purchase
19 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your understanding and flexibility! We're thrilled to hear that the delivery change was smooth for you. We can't wait for you to receive your purchase and hope you love it. If you have any questions in the meantime, feel free to reach out!
We was not rushed into purchasing a new…
We was not rushed into purchasing a new bed. We were able to try out the mattresses and took our time to pick out the one we wanted. We were given information about everything from colours to sizing and different mattresses . A good shopping experience.
25 October 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're thrilled to hear that you enjoyed a relaxed shopping experience and found the perfect mattress. Our team is dedicated to providing all the information you need to make the best choice. We appreciate your support and hope you love your new bed!
The sales lady was really friendly and…
The sales lady was really friendly and knowledgeable.
19 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We're thrilled to hear that our sales lady provided you with friendly and knowledgeable service. We strive to create a welcoming environment for all our customers. We look forward to seeing you again soon!
I had a lovely welcome when i walked in…
I had a lovely welcome when i walked in the door
The assistant was very helpful and knowledgeable
on all the beds I looked at. I am very pleased with
the bed of my choice.
9 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're thrilled to hear you had a lovely experience and that our assistant could help you find the perfect bed. Your satisfaction means the world to us. Enjoy your new bed, and we hope to see you again soon!
Great service from start to finish
The staff in store were professional and friendly, offering the right amount of help without being pushy. When we ordered a mattress all options were given to us.
The staff who delivered the mattress were great, helpful and courteous. The new mattress is excellent. Overall we are very impressed and would definitely recommend Bensons For Beds.
16 October 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're thrilled to hear that our team provided you with excellent service and that you love your new mattress. Your recommendation means a lot to us. We look forward to serving you again in the future!
Great company
Great service , great team , very impressed with all communications down to the delivery drivers !! Awesome mattress , very pleased can finally sleep with no aching joints !!!
12 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team and that your new mattress is providing you with the comfort you deserve. Your satisfaction is our priority, and we appreciate your support. Sleep well!
A great experience in my second…
A great experience in my second purchase of a new bed and mattress, especially in the discount sale. The sales team were knowledgeable, helpful and did not pressure us at all. They left us to take our time and try the mattresses out.
The delivery and assembly team were fantastic and professional.
Would definitely use Bensons for Beds again.
11 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team and enjoyed our discount sale. It's fantastic that our staff made you feel comfortable while you explored your options. We look forward to serving you again at Bensons for Beds!
Good experience, pleasant staff
We were welcomed very warmly at the Mansfield branch. Left us to have a look around, and were helpful when we were deciding what to buy. Smooth transaction. Delivery guys were great and on time.
9 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're thrilled to hear you felt welcomed at our Mansfield branch and that our team was helpful during your visit. It's great to know the delivery went smoothly as well. We appreciate your support and look forward to serving you again!
Mansfield store
Emma st your Mansfield store was exceptionally helpful friendly and professional. The delivery team were brilliant and very helpful
3 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful feedback! We're thrilled to hear that Emma and our delivery team made your experience so positive. We strive to provide excellent service, and it's great to know we succeeded. We hope you enjoy your new bed!
Gail at the Mansfield Bensons for Beds is wonderful
Gail at the Mansfield Bensons for Beds is wonderful! She’s incredibly knowledgeable, friendly and helpful without ever being pushy. She really took the time to understand what I was looking for, talked me through the different options and made the whole experience feel easy and relaxed. It was so refreshing to get genuinely helpful advice without any pressure to buy.
7 October 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your fantastic review! We're thrilled to hear that Gail provided you with such a positive experience. Our team strives to offer knowledgeable and friendly service, and it's great to know you felt relaxed and well-informed. We appreciate your support and hope to see you again soon!
perfect from beginning to end every…
perfect from beginning to end every single person was welcoming and professional and all very friendly and helpful with all the right information and l received the perfect mattress for me l love it just what l needed for a lovely nights sleep -every night -thank you and your respectful staff specially Jordon at Mansfield shop so patient and informative
25 September 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your lovely review we always appreciate customer feedback. I will be sure to pass on your comments to the rest of the team.
Excellent customer experience
The delivery team, Emilian and Daniel, were friendly, helpful, conscientious, efficient and professional. They telephoned 30 minutes before arrival, completed the delivery within the allocated time slot and placed the bed exactly where we wanted. We could not have been more delighted with our customer experience.
24 September 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for your glowing review! We're thrilled to hear that Emilian and Daniel provided you with such a wonderful experience and we'll be sure to pass on your kind words to the team. Enjoy your new bed!
good value bed and mattress
Lovely staff, excellent service and quite a fast delivery
21 September 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with our staff and fast delivery. We take pride in providing excellent service to our customers!
Every thing went to plan thanks to all…
Every thing went to plan thanks to all the staff at Mansfield branch
22 September 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our Mansfield branch staff provided you with a seamless experience. Thanks for choosing our business!
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're so pleased to hear that you found our product excellent and our staff friendly. It's great to know our delivery team was helpful too. We appreciate your kind words!
Team Bensons
Very helpful lady served me,would go…
Very helpful lady served me,would go back again.
15 November 2025
Reply from Bensons For Beds - Mansfield501
We're so pleased to hear that one of our team members provided such helpful service. Thank you for sharing your positive experience with us; we truly appreciate it!
Team Bensons
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