From visiting the store in Mansfield to delivery to my home all went well seamlessly. Got a good deal in my new mattress so really pleased overall.
Company replied
Location
Switch locationUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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See what reviewers are saying
Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fa... See more
Company replied
Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go... See more
Company replied
Brilliant friendly customer service. The staff are really helpful without being pushy. We were given plenty of time to make our decision and any questions we asked were answered very honestly. It’s... See more
Company replied
Company details
- #80 of 228 best companies in Bedroom furniture shop
- #43 of 117 best companies in Bed shop
- #29 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Mansfield501
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom
- 1623428533
4.8
Excellent
768 reviews
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Reply from Bensons For Beds - Mansfield501
Thank you so much for your feedback! We are thrilled to know that our team was able to assist you in the best way possible. Your satisfaction is our top priority, and we look forward to helping you in the future.
Great Experience
From visiting the store in Mansfield to delivery to my home all went well seamlessly. Got a good deal in my new mattress so really pleased overall.
11 August 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your review! We are thrilled to hear that your shopping experience at our Mansfield store was seamless and that you are happy with your new mattress.Thanks for choosing us!
Great saleswoman knew what she was…
Great saleswoman knew what she was talking about very friendly not pushy explained everything
3 September 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We take pride in our knowledgeable and friendly staff who are always happy to assist without being pushy. We're glad you had a positive experience with us!
Very friendly staff and knowledgeable…
Very friendly staff and knowledgeable very patient
27 August 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you for your kind words! We strive to provide exceptional customer service and we're glad our staff was able to assist you with their knowledge and patience. We appreciate your business and hope to see you again soon!
Great service from everyone the shop…
Great service from everyone the shop the delivery everything was easy and smooth. I would definitely use Benson for Beds again
28 August 2026
Reply from Bensons For Beds - Mansfield501
Thank you for the fantastic review! We are grateful for your business and are thrilled to hear that your experience with us was easy and smooth. We look forward to having you as a customer again in the future!
Fabulous experience
We were greeted by a lovely lady called Gail in the Mansfield branch and she made our experience of choosing a bed most enjoyable.
27 August 2026
Reply from Bensons For Beds - Mansfield501
Thank you for the wonderful review! We are so glad that Gail provided excellent service and made your bed shopping experience enjoyable. We hope to see you again soon.
Very pleasant staff not pushy and very…
Very pleasant staff not pushy and very knowledgeable about their products 😀
23 August 2026
Reply from Bensons For Beds - Mansfield501
We're so pleased to hear that our team was pleasant, not pushy, and very knowledgeable about our products. Thank you for sharing your positive experience!
Team Bensons
Quality Service Time scale could not…
Quality Service Time scale could not fault anything
22 August 2026
Reply from Bensons For Beds - Mansfield501
Hello Mr Tomlinson,
Thank you for your wonderful review! 😊 We're delighted to hear you received quality service and that everything met your expectations. It's fantastic to know the timescales were spot on and that you couldn't fault a thing. Thanks for choosing us, and we hope to see you again soon,
Megan | Customer Care Specialist
The staff were great and really helpful
The staff were great and gave us plenty of time and allowed us to find a really good deal that suits us
23 August 2026
Reply from Bensons For Beds - Mansfield501
We're so pleased to hear that our staff were great and gave you plenty of time. It's wonderful that you were able to find a really good deal that suits your needs. Thank you for your kind words!
Team Bensons
I felt both the sales in store and the…
I felt both the sales in store and the delivery team were both very helpful and did care about your needs. 👍🏽
20 August 2026
Reply from Bensons For Beds - Mansfield501
We're so pleased to hear that both our in-store sales team and delivery team were very helpful and cared about your needs. Thank you for your wonderful feedback!
Team Bensons
Salesman was excellent very helpfull,he…
Salesman was excellent very helpfull,he explained everything to me, the bed arrived on time and was set up without any problems, I would recommend Bensons for beds without hesitation
16 August 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're so pleased to hear that our team member provided excellent and helpful service, explaining everything clearly. It's fantastic that your bed arrived on time and was set up without any issues. We truly appreciate your recommendation!
Team Bensons
Reply from Bensons For Beds - Mansfield501
We are so pleased to hear that our team was patient, honest, and efficient. We truly appreciate your kind words and positive feedback!
Team Bensons
Great service from start to finish.
A really good service from the start with help when choosing a new mattress to purchasing it and then delivery.
Friendly, helpful staff, good quality products and good delivery service. Couldn't fault them.
10 August 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience, from choosing your new mattress through to delivery. It's great to know our friendly team, quality products, and delivery service all met your expectations. We truly appreciate your support!
Thank you for your positive review - Lauryn at Customer Care 💜
I have bought from bensos beds twice in…
I have bought from bensos beds twice in last 2 months and starting from beginning to end the service has been 1st class
6 August 2026
Reply from Bensons For Beds - Mansfield501
We are so pleased to hear that your two recent purchases and the entire service experience were first-class. We truly appreciate your kind words!
Team Bensons
Very happy customer
The staff were very helpful and approachable. I walked in having found a decent offer on their website but I still prefer to see items in person. The member of staff (Sarah) was very helpful and showed me the items I had been looking at online. Trying to match the colour of the headboard and the base of the divan was hard to do online. Sarah also showed me more offers and that they had in store. I was able to come away with what I was after at an even cheaper price than I had calculated online thanks to Sarah. Also got a further 6% off due to blue light card and that’s even on sale items they have in store.
Very happy with the money saved and getting bed at a great price.
4 August 2026
Reply from Bensons For Beds - Mansfield501
We're absolutely thrilled to hear about your fantastic experience in-store! It's wonderful to know that our team could assist you in finding the perfect items and even help you secure an even better price. We're delighted that you're happy with your purchase and the savings you made.
Team Bensons
Great service from all the staff from…
Great service from all the staff from start to finish
Emma was wonderful as was Jordon and Sarah
31 July 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're delighted to hear that our team provided great service from start to finish. It's fantastic to know that our staff made such a positive impression.
Team Bensons
Reply from Bensons For Beds - Mansfield501
Thank you for your lovely review! We're delighted to hear you found our team helpful and friendly, and that their product knowledge helped you make the right choice.
Thanks again for your support – we truly appreciate it,
Bensons for Beds
Helpful team of staff from beginning to end.
Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fault delivery either. We were updated by email, then phone on the day. Very quick and efficient delivery team. Would definitely recommend Bensons for Beds.
25 July 2026
Reply from Bensons For Beds - Mansfield501
Hello Brenda,
Thank you for your fantastic review! We're delighted to hear Jordan's knowledge and helpful approach made choosing your mattress easy and enjoyable. It's also great to know the ordering process was straightforward and that our delivery team kept you well informed throughout. We really appreciate your recommendation and thank you for choosing us!
We’re here whenever you need us — thanks for being a valued customer!
Bensons for Beds
Great experience from start to finish
Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go ahead I arranged this over the phone. Delivery was arranged for a day that worked well for me, it arrived within the time slot specified (it was great to get a narrow 2 hour window) and the bed itself was nice and easy to put together. My daughter is very happy with her new bed
27 July 2026
Reply from Bensons For Beds - Mansfield501
We're so pleased to hear about your excellent experience! It's wonderful that our team member provided such helpful assistance, making the process of finding the perfect bed so smooth. We're also glad the delivery was convenient and that assembly was easy. We appreciate your kind words!
The Staff at the store in Mansfield are…
The Staff at the store in Mansfield are brillent. Id been looking for a new bed, and found one I liked, however it went off sale, before I decided to buy it, so went up in price. The staff told me it will go back sale at some point and took my number. About a month later I got a call, it was back on sale again.
They so friendly and none pushy, which is what I like. Take the time to explain everything then leave to to wander round. What more can you ask..
19 July 2026
Reply from Bensons For Beds - Mansfield501
We're so pleased to hear about your excellent experience at our Mansfield store! It's wonderful that our team went above and beyond to help you get the bed you wanted, and that you appreciated their friendly and non-pushy approach. Thank you for your positive feedback!
Team Bensons
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