Had a really great experience when going to the shop for the first time, so easy to order online most days, but decided to go in person. Ben greeted me and my daughter and he was very polite and frien... See more
Location
Switch locationUnit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
Sales lady was extremely helpful in finding the right mattress for me, didn’t push me to get a particular one. Delivery guys were very friendly and nothing was too much trouble. Very satisfied with my... See more
Company replied
Would definitely recommend Benson For Beds. Excellent customer service in the Milton Keynes Store. Staff are friendly and knowledgeable, but not pushy. We were kept well informed about the delivery ti... See more
Company replied
Popped into the Milton Keynes store today to try out matresses. Was helped by Ben who was fabulous. We have quite specific requirements and he was able to show us exactly what would work for us in our... See more
Company replied
Company details
- #76 of 228 best companies in Bedroom furniture shop
- #42 of 115 best companies in Bed shop
- #28 of 87 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds - Milton Keynes621
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, United Kingdom
- 1908732029
4.8
Excellent
789 reviews
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Had a really great experience when…
Had a really great experience when going to the shop for the first time, so easy to order online most days, but decided to go in person. Ben greeted me and my daughter and he was very polite and friendly, he was very detailed in his explaining and knowledgeable didn't pressure us when looking around and took it all in his stride. Thank you Ben! ☺️
17 August 2026
Customer service was very good. Ben was knowledgeable, light touch
Customer service was very good
16 August 2026
Ali in Milton Keynes bensons for beds…
Ali in Milton Keynes bensons for beds was excellent. Knowledgable, polite, and patient. Great customer service
15 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Milton Keynes621
Thank you so much for your review! We are thrilled to hear that Charles provided excellent service. It means a lot to us to have such satisfied customers like you. We hope to see you again soon.
Very helpful
Very helpful and understanding our needs. No hard sell. We felt very satisfied with our purchase.
10 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for sharing your positive experience with us! We are thrilled to hear that we were able to help you find what you needed without any pressure. Your satisfaction is our top priority!
Sales lady was extremely helpful in…
Sales lady was extremely helpful in finding the right mattress for me, didn’t push me to get a particular one. Delivery guys were very friendly and nothing was too much trouble. Very satisfied with my experience with Bensons for beds.
13 August 2026
Reply from Bensons For Beds - Milton Keynes621
We are overjoyed to hear that you had a fantastic experience at Bensons for beds! Our team strives to provide exceptional service and we are thrilled that you found the perfect mattress with the help of our sales lady. Thank you for choosing us.
Good selection of beds and mattresses…
Good selection of beds and mattresses to try.The staff were very friendly whilst not over attentive whilst looking around. Delivery time slot is provided 2 days prior with a 2 hour window.
6 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for the thoughtful review! We pride ourselves on offering a wide selection of beds and mattresses for our customers to try. We are also happy to hear that our staff struck the right balance of being friendly without being overbearing. And we understand the importance of providing a convenient delivery time slot, glad we could make that happen for you. Thanks for choosing us.
So far so good still waiting delivery
So far so good still waiting delivery, not pushy and helpful, just need the goods to arrive
6 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your positive feedback. We pride ourselves on providing helpful and non pushy customer service. Rest assured, your delivery is on its way. Thank you for choosing our business.
Natalia was very helpful
The sales assistant Natalia was knowledgeable, friendly, and helped us to choose the best bed to suit both our needs.
8 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your glowing review of Natalia. Our team takes pride in providing exceptional customer service and we are thrilled she was able to help you find the perfect bed. Come back anytime.
Great experience with Bensons
Great experience from picking my bed to delivery.
The delivery lads were brilliant so courteous and polite. Craig was one of them. Will definitely use them again. Thank you all
7 August 2026
Reply from Bensons For Beds - Milton Keynes621
We are thrilled to hear that you had a great experience with us, from choosing your bed to delivery. Our team takes pride in providing excellent customer service, and we are especially happy that Craig made a positive impression. We look forward to serving you again in the future. Thank you for choosing us.
Sales person very knowledgeable and…
Sales person very knowledgeable and helpful made buying our mattress very easy
4 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that our salesperson was knowledgeable and helpful, making your mattress purchase a very easy experience. Thank you for your wonderful feedback!
Thank you for your positive review - Lauryn at Customer Care
Great customer service helping us…
Great customer service helping us choose bed and good delivery service
7 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your fantastic review! We're delighted to hear that you received great customer service in choosing your bed and experienced good delivery service. We really appreciate your kind feedback!
Team Bensons
Reply from Bensons For Beds - Milton Keynes621
We are so pleased to hear you found our staff member friendly and knowledgeable. Providing helpful assistance is something we pride ourselves on, and we truly appreciate your kind words!
Team Bensons
The man who severed me was lovely
The man who severed me was lovely
I went to the Milton Keynes branch
5 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so glad to hear you had such a positive experience at our Milton Keynes branch. We appreciate your kind words!
Team Bensons
Rida was super helpful and very…
Rida was super helpful and very informative. Guided us on all the payment options and mattress decisions
4 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that Rida was super helpful and very informative. It's wonderful that they guided you on all the payment options and mattress decisions. Thank you for your kind feedback!
Team Bensons
Very enthusiastic salesperson who…
Very enthusiastic salesperson who showed many bed/mattress combinations explaining cost in each case and encouraged you to try them
1 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that our enthusiastic salesperson showed you many bed and mattress combinations and explained the costs. It's wonderful that you felt encouraged to try them!
Team Bensons
The service from thesalesman was…
The service from thesalesman was thorough pleasant and helpful.
The delivery time offered fast..
Good range of products.
31 July 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your wonderful review! We're delighted to hear that our colleague was thorough, pleasant, and helpful. It's also great to know that you found our delivery time to be fast and appreciated the good range of products. We truly appreciate your feedback!
Team Bensons
The gentlemen that help me listen what…
The gentlemen that help me listen what I want and help every he could when I came back to place the order I want to change something and he was more than happy to help make it happen was use again
28 July 2026
Reply from Bensons For Beds - Milton Keynes621
Hello Martyn,
Thank you for your wonderful review! We're delighted to hear our team took the time to listen to your needs and help you find exactly what you were looking for. It's great to know we could assist with the changes to your order and make the process as easy as possible. We really appreciate your support and look forward to helping you again in the future.
Wishing you many nights of perfect sleep ahead,
Bensons for Beds😊
Reply from Bensons For Beds - Milton Keynes621
Thank you for your feedback! We're delighted to hear that you found our team helpful and professional. Providing knowledgeable, friendly service is something we take great pride in, and it's wonderful to know we made your experience a positive one. We appreciate your support and look forward to helping you again in the future! 😊
We had a very pleasant experience in…
We had a very pleasant experience in the Milton Keynes shop thanks to Ben. He was very knowledgeable and helped us choose the right mattress. All shop assistants should learn how to speak to customers from him, thank you for your service.
19 July 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your wonderful review! We're delighted to hear that you had such a pleasant experience at our Milton Keynes store and that Ben was able to help you find the right mattress.
Thank you for choosing Bensons for Beds and for taking the time to share your experience. We truly appreciate your support and hope you enjoy many comfortable and restful nights on your new mattress! 😊
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