Staff were very friendly and took their time to make sure the mattress with the right comfort and features was chosen, without the pressure of buying the most expensive option.
Company replied
Unit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB
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Staff were very friendly and took their time to make sure the mattress with the right comfort and features was chosen, without the pressure of buying the most expensive option.
Company replied
Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... See more
No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... See more
An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... See more
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Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, United Kingdom
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Absolutely brilliant service staff were lovely and it was a simple process
Great assistance and advice,very friendly and helpful staff.
Everything straightforward and clear information.
Very pleasant lady who I dealt with showed me everything I needed tried all different mattresses till I got the best one I did mention that all other shops visited scrapped the delivery charge which she explained it was company policy ( not too pleased ) but accepted it overall good service
Great all round service always there to help and not pressured into looking at things your not interested in unlike some of there competitors
the shop assistant very helpful and knowledgeable. very friendly and no pressure to buy. when we decided we wanted to go ahead with our purchase he dealt with it very quickly and explained delivery clearly
The sales assistant at Silverlink store yesterday was so polite,friendly,patient and helpful and made buying a new bed from.you an absolute pleasure,she is an assett to your company.
From my initial visit to choose the bed to the final delivery all staff were very helpful. I was kept well informed about my delivery and it all went very smoothly. Would definitely recommend.
Tony, Sales Manager, made our experience easy, pleasurable, and answered all of our queries very well.
Came in yesterday with with my seriously ill husband looking for a mattress. The staff could see he was struggling to get round and when he asked to use toilet they said no your not allowed there’s one in marks and Spencer’s which was clearly to far for him to walk. Spent a grand on a mattress and thought they could be a bit nicer. One member of staff was walking around the show room eating a carrot another wearing jeans , not very good look.
We really had no idea what kind of bed we wanted or needed and were quite overwhelmed by the choice there was. We had no need to worry because the help and advice we received was second to none. The chap who looked after us was patient and knowledgeable and nothing was too much trouble. Eventually we chose our bed with no hassle at all and were very grateful for the help we received from the lovely staff at North Shields .
The sales girl was vey informative and friendly. She answered all Our questions and help us make an informed decision on the mattress we eventually purchased.
We were highly warm welcomed and staffs were really professional, very welcoming and helpful.
The process was so easy and much faster. I honestly loved the flexibility of the whole program.
After looking around your store & after an in depth discussion with your salesman, I was quite happy to make a purchase.
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