Found the Giltbrook store by mistake as the only parking spaces left were at that end of the site. We came to look at mattresses at other stores but didn’t get past this one. Beth was superb, knowledg... See more
Company replied
Unit 15a Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, Giltbrook, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Found the Giltbrook store by mistake as the only parking spaces left were at that end of the site. We came to look at mattresses at other stores but didn’t get past this one. Beth was superb, knowledg... See more
Company replied
The staff knew the products inside and out, they were friendly and kind and allowed us as much time as we needed to make a decision, advising us along the way and getting to know what we wanted from a... See more
Company replied
We were helped by a very efficient and knowledgeable member of staff who directed us to what we were looking for and gave us comparisons so that we could make an informed choice. We felt that we got g... See more
Company replied
Went in 3 times before purchasing, each time staff were helpful , informative & professional. They have a good range of products & I particularly like the fact that they will be installing my wardrobe... See more
Company replied
Written by the company
Unit 15a Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Giltbrook, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Bensons For Beds - NOTTINGHAM Giltbrook
Went in 3 times before purchasing, each time staff were helpful , informative & professional. They have a good range of products & I particularly like the fact that they will be installing my wardrobe & giving it a 5 year guarantee

Reply from Bensons For Beds - NOTTINGHAM Giltbrook
The staff knew the products inside and out, they were friendly and kind and allowed us as much time as we needed to make a decision, advising us along the way and getting to know what we wanted from a mattress.

Reply from Bensons For Beds - NOTTINGHAM Giltbrook
Found the Giltbrook store by mistake as the only parking spaces left were at that end of the site. We came to look at mattresses at other stores but didn’t get past this one. Beth was superb, knowledgeable but not pushy in any way. We must have tried every combination of mattress and pillow. Eventually we bought a Tempur one. Paid a fantastic price for it and it arrived just a couple of days later. Couldn’t be happier. Swift service directed by a really great member of staff, Beth.

Reply from Bensons For Beds - NOTTINGHAM Giltbrook
We were helped by a very efficient and knowledgeable member of staff who directed us to what we were looking for and gave us comparisons so that we could make an informed choice. We felt that we got good advice, value for money and a friendly member of staff.

Reply from Bensons For Beds - NOTTINGHAM Giltbrook
Sales assistant was knowledgeable and was able to guide me through the whole process with ease. She was pleasant and helpful. Wanted help to remove and dispose of old bed , a service that Benson's offer.

Reply from Bensons For Beds - NOTTINGHAM Giltbrook
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.