Bensons For Beds - Oldham Reviews 142

TrustScore 4.5 out of 5

4.6

Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB


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Rated 5 out of 5 stars

Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic Was kept up to date with all progress of mattress reachin... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Guided to the mattresses I was looking for. Firm Ortho. No pressure sale in shop. Paperwork sorted. Extra for taking old mattress away which was worth every pe... See more

Company replied

Rated 5 out of 5 stars

I visited the elk mill store in Oldham. I spoke to a chap called Colin, he was superb! He is very knowledgeable about all products in store and took his time to explain everything. Ive already recomme... See more

Company replied

Rated 5 out of 5 stars

We went to Bensons for Beds to look at and purchase a new mattress. On entry into the shop we were greeted by Shannon the sales advisor who asked what our needs was and the type we were interested... See more

Company replied


Company details

  1. #74 of 225 best companies in Bedroom furniture shop
  2. #41 of 117 best companies in Bed shop
  3. #29 of 86 best companies in Bedding Shop
  4. #30 of 86 best companies in Mattress Shop

About Bensons For Beds - Oldham

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

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Rated 5 out of 5 stars

So pleased went to Bensons

Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic
Was kept up to date with all progress of mattress reaching me and the 2 men delivering kept in the picture and did a great job delivering mattress to my bed 2 floors up. They were very pleasant helpful people.
Bensons as a whole get a 5* Star review from me …
a very satisfied customer. Date of order 1/6/26 delivery 26/6/26

1 June 2026
Unprompted review
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Reply from Bensons For Beds - Oldham

We're so pleased to hear about your excellent experience, from choosing your mattress to its delivery. It's wonderful that our team provided such great service, even with a challenging delivery! Thank you for your kind words and 5-star review.

Team Bensons

Rated 5 out of 5 stars

Delivery early amazing super quick…

Delivery early amazing super quick removing the old bed and putting up the new one took all packaging away

21 June 2026
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Reply from Bensons For Beds - Oldham

We are so happy to hear that your delivery was quick and efficient. We appreciate your kind words!

Team Bensons

Rated 5 out of 5 stars

Very attentive staff

Very attentive staff, gave us time to try everything and understood our needs

19 June 2026
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Reply from Bensons For Beds - Oldham

We're so pleased our team was attentive and understood your needs. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Looking for a new mattress

Colin who came to us as we first entered the store in Oldham was very helpful . I explained that I had back problems and he went on to advise me which mattress might be suitable for me . He explained every thing thoroughly and I was very impressed how knowledgable he was . He said I was to try as many mattresses as I wanted and to take as long as I needed to make sure I chose the correct one . There was no high pressure sale, which was great . I must have been in the store for over an hour .
Well done Colin it was a pleasure doing business with you .

9 June 2026
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Reply from Bensons For Beds - Oldham

We're so pleased to hear about your positive experience in our store! It's wonderful that our team member provided such helpful, knowledgeable advice and a pressure-free environment, especially with your back concerns. We appreciate your kind words!

Team Bensons

Rated 5 out of 5 stars

Pleasant and friendly staff…

Pleasant and friendly staff knowledgeable on the product thank you Emma

4 June 2026
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Reply from Bensons For Beds - Oldham

We are so pleased our team was pleasant, friendly, and knowledgeable. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

The manager was friendly and very…

The manager was friendly and very helpful which helped us when picking the right mattress

15 May 2026
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Reply from Bensons For Beds - Oldham

We're so glad our team made picking your mattress a helpful and friendly experience! Thank you for sharing. ✨

Team Bensons - Jess

Rated 5 out of 5 stars

100% recommend these guys

100% recommend these guys. The staff in the oldham branch are absolutely top notch

10 May 2026
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Reply from Bensons For Beds - Oldham

We appreciate your recommendation! It's great to hear the team at the Oldham branch provided such excellent service. Thanks for your top-notch feedback.

Team Bensons

Rated 5 out of 5 stars

Kept updated

Kept updated - arrived on time friendly staff at store and delivery

4 May 2026
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Reply from Bensons For Beds - Oldham

We're happy to hear that you were kept updated and your order arrived on time with friendly staff. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Guided to the mattresses I was looking for. Firm Ortho. No pressure sale in shop. Paperwork sorted. Extra for taking old mattress away which was worth every penny.
2 delivery drivers arrived on time, polite and efficient. All sorted in 15 mins. Left the mattress to air out and had a marvellous sleep since!

4 May 2026
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Reply from Bensons For Beds - Oldham

We're happy to hear that you received excellent service and found the perfect mattress! It's great the delivery was on time and efficient. Thank you for your positive feedback.

Team Bensons

Rated 1 out of 5 stars

The delivery drivers especially on…

The delivery drivers especially on second visit
Young lad telling me i shouldn’t go out between allocated times although I was tracking van and was back at said time
Cocky and arrogant

Please make sure I haven’t been charged for installation as they couldn’t get bed up the stairs

4 May 2026
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Reply from Bensons For Beds - Oldham

We appreciate you bringing this to our attention. We're sorry to hear about the delivery experience and the issue of your bed not fitting into your home. We'll investigate the delivery driver's behaviour.

Team Bensons

Rated 5 out of 5 stars

"Great Service"

We went to Bensons for Beds to look at and purchase a new mattress. On entry into the shop we were greeted by Shannon the sales advisor who asked what our needs was and the type we were interested in.
We were taken to a "Bed" that when lying in our normal sleeping position would determine the type needed.
Following this experience we then explained the manufacturer we wanted she then took us to sit and ly on some various types. We chose the one we wanted and it was delivered and on our bed within a week.
We can't express enough how courteous and professional Shannon was throughout the whole experience and we wouldn't have any hesitation in recommending Bensons For Beds.

4 May 2026
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Reply from Bensons For Beds - Oldham

Thank you for your wonderful review! We're happy to hear that our sales advisor provided a courteous and professional experience while helping you choose your new mattress. We appreciate your recommendation!

Team Bensons

Rated 5 out of 5 stars

Good customer service

Our order was delivered on time with good communication regarding the delivery. The staff instore were friendly and helpful and explained everything to us around what to expect.

30 April 2026
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Reply from Bensons For Beds - Oldham

Thank you for the lovely feedback! 😊 We’re so glad everything went smoothly—from friendly in‑store help to spot‑on delivery communication. Enjoy your new purchase and thanks for choosing us! 🚚✨

Rated 5 out of 5 stars

Good buying experience

Good buying experience with no pressure. Left to tour shop unattended before asking for assistance. Staff very informative, giving excellent advise and assistance. Bed and mattress delivered on time by polite and friendly staff. Can't fault.

30 April 2026
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Reply from Bensons For Beds - Oldham

We're happy you had a good buying experience with no pressure. It's great to hear our staff were informative, helpful, and that delivery was on time with polite staff. Thank you!

Team Bensons

Rated 5 out of 5 stars

New mattress purchased.

Efficient, knowledgable, friendly and helpful. Prompt attention with good communication. Range of choice with thoughtful personal advice. Quality products and value for money.

2 May 2026
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Reply from Bensons For Beds - Oldham

We appreciate your wonderful feedback! It's great to know our team provided efficient, knowledgeable, and friendly service, offering thoughtful advice and quality products. Thanks for sharing!

Team Bensons

Rated 5 out of 5 stars

1st class staff at Bensons

1st class staff at Bensons ( Oldham ) and the two man delivery team where also 1st class

30 April 2026
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Reply from Bensons For Beds - Oldham

Thank you for the fantastic feedback! 😊 We’re delighted to hear you received first‑class service from the team at our Oldham store and that the two‑person delivery team matched that standard too. We’ll be sure to pass on your kind words — they’ll really appreciate it! 🌟

Rated 5 out of 5 stars

Just bought a bed at the Oldham store

Just bought a bed at the Oldham store, very happy with the service and the time taken by Emma to explain the options. I gave her my price limits and she found a couple of decent beds for me to try, before I settled on one that suited my needs. Pricing was clearly explained and delivery only 2 weeks away, which I think is good. This is my second purchase here in 2 years and I would recommend

28 April 2026
Unprompted review
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Reply from Bensons For Beds - Oldham

Thank you for such a lovely review! 😊 We’re delighted to hear you were so happy with the service— no pressure, just great advice. It’s fantastic to welcome you back for your second purchase in two years, and we really appreciate the recommendation. Enjoy your new bed! 🛏️✨

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