An excellent service from visiting the store through to delivery. The store assistant could not have been more helpful in choosing a bed for our grandson’s sleepover room and we were kept fully inform... See more
Company replied
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
An excellent service from visiting the store through to delivery. The store assistant could not have been more helpful in choosing a bed for our grandson’s sleepover room and we were kept fully inform... See more
Company replied
Our sales lady was very helpful. Showed us lots of different mattresses. No pressure and wasnt rushed. Great choice of products Delivery was as scheduled and the delivery guys were very respectful o... See more
Company replied
Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic Was kept up to date with all progress of mattress reachin... See more
Company replied
Just purchased a new mattress for my disabled daughter at the Oldham Elk Mill store. Shannon was extremely helpful and knowledgeable and helped us choose the perfect mattress for my daughter who has a... See more
Company replied
Written by the company
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience. Bed is beautiful with functional storage and mattress is very comfortable.
One of worst experience and Zero customer service.I bought a mattress worth £1000 and after 6 months it dipped down from the middle as I complained and attached some photographs which were not enough for them.They asked me a big questionnaire and also asked me a big list “to do things “ to prove that I am telling the truth which is very uncomfortable and hectic.Was that not enough that a customer can’t sleep at night and wakes up with broken ribs.Even the mattress has 8 years warranty with it.Mr Waqas (the customer representative) doesn’t have skill to listen and satisfying customers but trying to prove them wrong.I would say never buy anything from them(B4B)coz they don’t have their own products just selling others. Dont recommend them at all

Reply from Bensons For Beds - Oldham
I was looking for a really good double mattress. I visited the Oldham branch. Colin who works there certainly knew his stuff and with his help I bought a new mattress.
Happy

Reply from Bensons For Beds - Oldham
An excellent service from visiting the store through to delivery. The store assistant could not have been more helpful in choosing a bed for our grandson’s sleepover room and we were kept fully informed of the progress of our order by email and text. The delivery crew were friendly and efficient and assembled the bed in the specified room. Again, an excellent service.

Reply from Bensons For Beds - Oldham
Our sales lady was very helpful. Showed us lots of different mattresses. No pressure and wasnt rushed.
Great choice of products
Delivery was as scheduled and the delivery guys were very respectful of our property

Reply from Bensons For Beds - Oldham
High quality products with a very reasonable price tag. Delivery and Assembly team was super efficient and very pleasant and professional.

Reply from Bensons For Beds - Oldham
Good experience this is my second time I am buying mattresses

Reply from Bensons For Beds - Oldham
Excellent service from the start at the Oldham store, attentive, listened to our needs and helped select the right mattress, otterman divan and headboard.
In addition the delivery guys were excellent. They were very professional taking care not to damage any of our new decorating when delivering the bed into our bedroom.

Reply from Bensons For Beds - Oldham
Just purchased a new mattress for my disabled daughter at the Oldham Elk Mill store. Shannon was extremely helpful and knowledgeable and helped us choose the perfect mattress for my daughter who has an illness that effects her spine and joints.

Reply from Bensons For Beds - Oldham
Staff in the shop helpful but not pushy, friendly and professional. Delivery seamless, kept informed as to progress, actually arrived almost to the minute they said it would. Delivery staff also very friendly, polite and efficient, Overall am very impressed with the level of service.

Reply from Bensons For Beds - Oldham
Store very welcoming, spotlessly clean. Greeted by very pleasant young lady and given the space to browse at our pace.

Reply from Bensons For Beds - Oldham
Excellent service. Spoiled for choice and Excellent prices. Staff at Elk mill are brilliant. No hard sell and explained everything.

Reply from Bensons For Beds - Oldham
Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic
Was kept up to date with all progress of mattress reaching me and the 2 men delivering kept in the picture and did a great job delivering mattress to my bed 2 floors up. They were very pleasant helpful people.
Bensons as a whole get a 5* Star review from me …
a very satisfied customer. Date of order 1/6/26 delivery 26/6/26

Reply from Bensons For Beds - Oldham
Delivery early amazing super quick removing the old bed and putting up the new one took all packaging away

Reply from Bensons For Beds - Oldham

Reply from Bensons For Beds - Oldham
Colin who came to us as we first entered the store in Oldham was very helpful . I explained that I had back problems and he went on to advise me which mattress might be suitable for me . He explained every thing thoroughly and I was very impressed how knowledgable he was . He said I was to try as many mattresses as I wanted and to take as long as I needed to make sure I chose the correct one . There was no high pressure sale, which was great . I must have been in the store for over an hour .
Well done Colin it was a pleasure doing business with you .

Reply from Bensons For Beds - Oldham
Pleasant and friendly staff knowledgeable on the product thank you Emma

Reply from Bensons For Beds - Oldham

Reply from Bensons For Beds - Oldham
Great friendly staff fitters polite and respectful

Reply from Bensons For Beds - Oldham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.