Amazing In store customer service! Very informative, 8months on and my bed still looks just as good as the day it arrived.. mattress is amazing some days I literally struggle to get out of bed becaus... See more
Location
Switch locationUnit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB
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From looking round in the Oldham store, nothing was to much trouble, the managers genuinely helpful with the knowledge with different mattress's to chose from. to customer service on the phone. The... See more
Company replied
Bought two single mattresses today at Elk Mill Oldham. The service and attention we received couldn't have been better. After the initial acknowledgement that we were in the store we were left to brow... See more
Company replied
The manager was a right grumpy bugger old guy with a bit of a belly. Acting like he owned the place and everyone was below him, even the customers. We went in to ask questions regarding a bed we previ... See more
Company replied
Company details
About Bensons For Beds - Oldham
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Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, United Kingdom
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Great customer service and…
Great customer service and communication from both the store staff and delivery team. It was delivered on time and in perfect condition.
Great product good staff and fast…
Great product good staff and fast delivery 👍
Great reliable service great lads
Amazing In store customer service
Amazing In store customer service! Very informative, 8months on and my bed still looks just as good as the day it arrived.. mattress is amazing some days I literally struggle to get out of bed because am just wayyyy to comfy ..Highly recommend!!
my dad even went and bought a new bed after he saw mine .. needless to say he’s extremely happy also
Shannon at the Elk Mill branch was very…
Shannon at the Elk Mill branch was very knowledgable, she was also very friendly and helped us to find the best bed for us.
She gave us time to look around ourselves and when we needed some help, she was there.
She is an asset to the company
May use AI-assist with repliesRead more
Hypnos mattress's sip and link super king
From looking round in the Oldham store, nothing was to much trouble, the managers genuinely helpful with the knowledge with different mattress's to chose from. to customer service on the phone. The delivery guys were very friendly and worked well together as a team. They went the extra mile.
Thank you 🤩

Reply from Bensons For Beds - Oldham
Great people to deal with
Great people to deal with. They keep you in touch with progress from start to finish

Reply from Bensons For Beds - Oldham
Well informed and supported in our…
Well informed and supported in our decision making. Staff also friendly and approachable

Reply from Bensons For Beds - Oldham
Great from start to finish
Great from start to finish. Staff helpful and friendly at Oldham store. Delivery at a time to suit us and happy with the mattress.

Reply from Bensons For Beds - Oldham
Ordered a bed and it was delivered and…
Ordered a bed and it was delivered and assembled the next week. Thank you for a great service

Reply from Bensons For Beds - Oldham
Great service in the store and then the…
Great service in the store and then the guys who came to assemble our bed were quick but efficient.

Reply from Bensons For Beds - Oldham
Mattress purchase.
Bought two single mattresses today at Elk Mill Oldham. The service and attention we received couldn't have been better. After the initial acknowledgement that we were in the store we were left to browse without being pestered and after trying out several mattresses we asked for assistance and were treated to excellent service from Owen. He was pleasant,knowledgeable and didn't pressure us in any way. Everything was explained to us very clearly and the whole process was simple and hassle free. 5 gold stars from us.

Reply from Bensons For Beds - Oldham
We had great service from Shanon at the…
We had great service from Shanon at the Oldham branch.
She was very helpful and knowledgeable.

Reply from Bensons For Beds - Oldham
All round very good service
We were able to walk around the store without being harassed by the sales people.
When we were ready to purchase the sales person was very knowledgeable and explained things clearly to us without being pushy.
Would definitely recommend

Reply from Bensons For Beds - Oldham
Your sales person went the extra mile…
Your sales person went the extra mile for us to try to fit our delivery needs.
Her name is Shannon. You are very lucky to have her in your team.

Reply from Bensons For Beds - Oldham
Ordered the German made wardrobe in…
Ordered the German made wardrobe in June the staff at the Oldham store were brilliant could not do enough to help. The wardrobe was made in Germany so had to wait for delivery after being built. It was delivered and put together on the 3rd September by bensons staff. Again brilliant service.
All in all 10/10 for all the staff involved and the wardrobe is class

Reply from Bensons For Beds - Oldham
Helpful staff
Both members of staff that helped me were excellent. They were informative and not pushy leaving me time to think about what I wanted to do then when I returned a few days later a different member of staff was able to process my order quickly because details had been stored.

Reply from Bensons For Beds - Oldham
Anthony was a fantastic sales guy
Anthony was a fantastic sales guy, he explained all the differences between a Hypnos mattress and a Staples & Co mattress.
He answered all the questions that I asked him and went into great detail about both products.
I would highly recommend Anthony and his team at Bensons for Beds at Elk Mill Oldham, you will not be disappointed.
Thanks again Anthony for all your help and advice on choosing my new mattress.
⭐️⭐️⭐️⭐️⭐️

Reply from Bensons For Beds - Oldham
Minahil was friendly and knowledgeable…
Minahil was friendly and knowledgeable and sorted out exactly what we wanted.

Reply from Bensons For Beds - Oldham
Friendly and all our questions…
Friendly and all our questions answered. No pressure to buy

Reply from Bensons For Beds - Oldham
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