Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic Was kept up to date with all progress of mattress reachin... See more
Company replied
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic Was kept up to date with all progress of mattress reachin... See more
Company replied
Excellent service from start to finish. Guided to the mattresses I was looking for. Firm Ortho. No pressure sale in shop. Paperwork sorted. Extra for taking old mattress away which was worth every pe... See more
Company replied
I visited the elk mill store in Oldham. I spoke to a chap called Colin, he was superb! He is very knowledgeable about all products in store and took his time to explain everything. Ive already recomme... See more
Company replied
We went to Bensons for Beds to look at and purchase a new mattress. On entry into the shop we were greeted by Shannon the sales advisor who asked what our needs was and the type we were interested... See more
Company replied
Written by the company
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience from beginning to end in helping me choose my mattress. 3 hours just flew by and Emma, at Elk Mill, Oldham, was fantastic
Was kept up to date with all progress of mattress reaching me and the 2 men delivering kept in the picture and did a great job delivering mattress to my bed 2 floors up. They were very pleasant helpful people.
Bensons as a whole get a 5* Star review from me …
a very satisfied customer. Date of order 1/6/26 delivery 26/6/26

Reply from Bensons For Beds - Oldham
Delivery early amazing super quick removing the old bed and putting up the new one took all packaging away

Reply from Bensons For Beds - Oldham
Very attentive staff, gave us time to try everything and understood our needs

Reply from Bensons For Beds - Oldham

Reply from Bensons For Beds - Oldham
Colin who came to us as we first entered the store in Oldham was very helpful . I explained that I had back problems and he went on to advise me which mattress might be suitable for me . He explained every thing thoroughly and I was very impressed how knowledgable he was . He said I was to try as many mattresses as I wanted and to take as long as I needed to make sure I chose the correct one . There was no high pressure sale, which was great . I must have been in the store for over an hour .
Well done Colin it was a pleasure doing business with you .

Reply from Bensons For Beds - Oldham
Pleasant and friendly staff knowledgeable on the product thank you Emma

Reply from Bensons For Beds - Oldham

Reply from Bensons For Beds - Oldham
Great friendly staff fitters polite and respectful

Reply from Bensons For Beds - Oldham
The manager was friendly and very helpful which helped us when picking the right mattress

Reply from Bensons For Beds - Oldham
100% recommend these guys. The staff in the oldham branch are absolutely top notch

Reply from Bensons For Beds - Oldham

Reply from Bensons For Beds - Oldham
Excellent service from start to finish. Guided to the mattresses I was looking for. Firm Ortho. No pressure sale in shop. Paperwork sorted. Extra for taking old mattress away which was worth every penny.
2 delivery drivers arrived on time, polite and efficient. All sorted in 15 mins. Left the mattress to air out and had a marvellous sleep since!

Reply from Bensons For Beds - Oldham
The delivery drivers especially on second visit
Young lad telling me i shouldn’t go out between allocated times although I was tracking van and was back at said time
Cocky and arrogant
Please make sure I haven’t been charged for installation as they couldn’t get bed up the stairs

Reply from Bensons For Beds - Oldham
We went to Bensons for Beds to look at and purchase a new mattress. On entry into the shop we were greeted by Shannon the sales advisor who asked what our needs was and the type we were interested in.
We were taken to a "Bed" that when lying in our normal sleeping position would determine the type needed.
Following this experience we then explained the manufacturer we wanted she then took us to sit and ly on some various types. We chose the one we wanted and it was delivered and on our bed within a week.
We can't express enough how courteous and professional Shannon was throughout the whole experience and we wouldn't have any hesitation in recommending Bensons For Beds.

Reply from Bensons For Beds - Oldham
Our order was delivered on time with good communication regarding the delivery. The staff instore were friendly and helpful and explained everything to us around what to expect.

Reply from Bensons For Beds - Oldham
Good buying experience with no pressure. Left to tour shop unattended before asking for assistance. Staff very informative, giving excellent advise and assistance. Bed and mattress delivered on time by polite and friendly staff. Can't fault.

Reply from Bensons For Beds - Oldham
Efficient, knowledgable, friendly and helpful. Prompt attention with good communication. Range of choice with thoughtful personal advice. Quality products and value for money.

Reply from Bensons For Beds - Oldham
1st class staff at Bensons ( Oldham ) and the two man delivery team where also 1st class

Reply from Bensons For Beds - Oldham
Just bought a bed at the Oldham store, very happy with the service and the time taken by Emma to explain the options. I gave her my price limits and she found a couple of decent beds for me to try, before I settled on one that suited my needs. Pricing was clearly explained and delivery only 2 weeks away, which I think is good. This is my second purchase here in 2 years and I would recommend

Reply from Bensons For Beds - Oldham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.