Bensons For Beds - Peterborough130 Reviews 

174
TrustScore 5 out of 5

4.8

Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Peterborough, GB


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Rated 5 out of 5 stars

David gave us Brilliant service in store explain prices, products payment and delivery . Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattr... See more

Company replied

Rated 5 out of 5 stars

Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own... See more

Rated 4 out of 5 stars

Good service from a member of staff who really knew his mattresses! I'm afraid once I'd tried the one we opted for, nothing else measured up. Jim did call me back to let me know there was an addition... See more

Rated 5 out of 5 stars

Great service from Peterborough branch.We made an error on the mattress we ordered and they sorted it out .Delivery tmes etc were spot on the whole team at Bensons were freindly,polite and very pro... See more

Company replied


Company details

  1. #75 of 228 best companies in Bedroom furniture shop
  2. #38 of 114 best companies in Bed shop
  3. #27 of 85 best companies in Bedding Shop
  4. #28 of 87 best companies in Mattress Shop

About Bensons For Beds - Peterborough130

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Peterborough, United Kingdom

  • 1733579606

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

24,765 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from show room to delivery

David gave us Brilliant service in store explain prices, products payment and delivery .
Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattress in the bedroom , explained about 40days exchange if not the right bed.

14 July 2026
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Reply from Bensons For Beds - Peterborough130

We're so pleased to hear about the brilliant service you received in-store, with clear explanations of prices, products, payment, and delivery. It's wonderful that our delivery team was on time, communicated effectively, and helped with the mattress placement, also explaining the exchange policy.

Rated 5 out of 5 stars

Terry and Eric were brilliant they made…

Terry and Eric were brilliant they made sure tge bed was working and in the correct place and were very polite

30 June 2026
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Reply from Bensons For Beds - Peterborough130

We're so pleased to hear that our team members were brilliant, ensured your bed was working and in the correct place, and were very polite. Thank you for your kind feedback!

Rated 5 out of 5 stars

Great firm mattress!

My young teenager loves the bed. She likes the firmness of mattress and small double bed is perfect for her room size.

5 July 2026
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Reply from Bensons For Beds - Peterborough130

We're so happy to hear your teenager loves her new bed! It's wonderful that the mattress firmness and small double size are perfect for her room.

Rated 5 out of 5 stars

Great service from purchase to…

Great service from purchase to delivery. Could not recommend them more.

Staff were friendly and informative and the delivery was faultless

21 June 2026
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Reply from Bensons For Beds - Peterborough130

We're so pleased you had a great experience from purchase to delivery. We appreciate your kind feedback about our friendly and informative staff!

Team Bensons

Rated 5 out of 5 stars

Ask any questions

Very polite and helpfull answered all my questions

29 May 2026
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Reply from Bensons For Beds - Peterborough130

We are so pleased our team was polite and helpful, answering all your questions. Thank you!

Team Bensons

Rated 5 out of 5 stars

Great service from Peterborough…

Great service from Peterborough branch.We made an error on the mattress we ordered and they sorted it out .Delivery tmes etc were spot on the whole team at Bensons were freindly,polite and very professional.

28 April 2026
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Reply from Bensons For Beds - Peterborough130

We appreciate your feedback! It's great to know the team at the Peterborough branch provided such excellent service and quickly resolved the error with your order. We're pleased that delivery was on time and the team were friendly and professional.

Rated 5 out of 5 stars

It was my first time at Bensons and what an amazing service.

It was my first time at Bensons and let's just say, I found myself a new favourite bed company. The guys were not only professional but really nice, answered all my questions and most importantly, managed to get me a favourable date.

4 April 2026
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Reply from Bensons For Beds - Peterborough130

We're happy to hear that your first experience with us made you find a new favorite bed company! It's great to know our team's professionalism and helpfulness, including securing a convenient delivery date, resonated with you.

Rated 5 out of 5 stars

Great service and product

Great service and product

3 April 2026
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Reply from Bensons For Beds - Peterborough130

Thank you! 😊 We’re really pleased to hear you’re happy with both the service and the product. Your feedback is much appreciated,
Megan | Customer Care Specialist💤

Rated 5 out of 5 stars

Great service and communication.

Great service and communication.

22 March 2026
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Reply from Bensons For Beds - Peterborough130

Thanks for the great review Tessa! So glad the service and communication hit the mark — that’s exactly what we aim for!
We hope to welcome you back soon!
Megan at Customer Care

Rated 5 out of 5 stars

Great informative salesman to great…

Great informative salesman to great delivery men

13 March 2026
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Reply from Bensons For Beds - Peterborough130

From an awesome salesman to top‑notch delivery guys — love to hear the whole journey was spot on for you Miss Hutchinson! 😄👏

We wish you a peaceful nights sleep,
Megan at Customer Care

Rated 4 out of 5 stars

Polite and very helpful

Polite and very helpful

4 March 2026
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Reply from Bensons For Beds - Peterborough130

Thank you for your feedback — we’re really glad to hear you found the service polite and very helpful!
Thanks again for your support—it means a lot!
Megan at Customer Care

Rated 5 out of 5 stars

Delivery men excellent

Delivery men excellent. Nothing too much trouble. Very helpful.

24 February 2026
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Reply from Bensons For Beds - Peterborough130

Thank you for your feedback! We’re delighted to hear that the delivery team were excellent and that nothing was too much trouble for them. It’s great to know they were so helpful — we really appreciate you taking the time to share your experience,
Megan at Customer Care

Rated 5 out of 5 stars

Great customer service

Great customer service, good range of products excellent quality of items purchased.

22 February 2026
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Reply from Bensons For Beds - Peterborough130

Thank you for your lovely feedback Paul! We’re so pleased to hear you received great customer service and found a good range of high‑quality products. We really appreciate you taking the time to share your experience,
Megan at Customer Care

Rated 5 out of 5 stars

Friendly Helpful staff

Helpful staff, amazing product, speedy delivery

7 February 2026
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Reply from Bensons For Beds - Peterborough130

We're delighted our staff was helpful, the product amazing, and the delivery speedy! We appreciate your positive feedback.

Rated 5 out of 5 stars

I love Bensons

Yeah, it was okay, but on time

5 February 2026
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Reply from Bensons For Beds - Peterborough130

We appreciate you saying it was okay and on time. Thanks for your feedback; we value your time and insights.

Rated 5 out of 5 stars

New adjustable bed.

The salesman who looked after us was great and he answered all our questions. Nothing was too much trouble.

25 January 2026
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Reply from Bensons For Beds - Peterborough130

We appreciate you sharing your experience! We're happy to hear that our sales team was great, answered all your questions, and ensured nothing was too much trouble.

Rated 5 out of 5 stars

The sales man was so helpful

The sales man was so helpful, he went out of his way to give us the best deal, informative and responsive.

15 January 2026
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Reply from Bensons For Beds - Peterborough130

We appreciate you sharing your experience! We're happy to hear that our sales team was helpful, informative, and responsive in getting you a great deal.

Rated 5 out of 5 stars

Lots of choices

Very helpful assistant

29 November 2025
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Reply from Bensons For Beds - Peterborough130

We're glad you enjoyed your experience. We appreciate you mentioning the helpfulness you received. Thanks for your feedback.

Rated 5 out of 5 stars

Double bed

From going into the show room to ordering the bed ,the service I received was great ,also the delivery guys were professional & polite & happy

13 October 2025
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Reply from Bensons For Beds - Peterborough130

We appreciate you sharing your feedback. We're happy to hear that you received great service from our team and that the delivery was professional and pleasant.

We’d love to serve you again in the future.
Megan at Customer Care

Rated 5 out of 5 stars

Excellent service and knowledgeable…

Excellent service and knowledgeable staff member that helped us

25 September 2025
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Reply from Bensons For Beds - Peterborough130

Thank you! We really appreciate your feedback—it’s great to hear our staff member made a positive impression with their service and expertise.
Take care,
Megan at Customer Care✨

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