Bensons For Beds - Redditch Reviews 32

TrustScore 4.5 out of 5

4.6

Washford Drive, B98 0GZ Redditch, England, GB


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Rated 5 out of 5 stars

Great experience, went in clueless came out with a lot of knowledge. Zac and Julia both very helpful and involved the little ones which helped make the whole process much easier. Also appreciated th... See more

Company replied

Rated 5 out of 5 stars

From going into the shop to look at mattresses, to the delivery, Benson for beds were polite, knowledgeable and friendly.We like to be left alone to look round first before we want help, and that is... See more

Company replied

Rated 5 out of 5 stars

Amazing service at Bensons for Beds in Redditch, I think the lady who helped me find my dream bed was named Julia or Julie. I described my budget and she came up with solutions, effortless, pain free... See more

Company replied

Rated 5 out of 5 stars

From the time we walked into the shop in redditch,we felt no pressure just the correct information and product we required.the two fitters were very professional and phoned ahead of them arriving.

Company replied


Company details

  1. #71 of 224 best companies in Bedroom furniture shop
  2. #39 of 116 best companies in Bed shop
  3. #29 of 87 best companies in Bedding Shop
  4. #29 of 85 best companies in Mattress Shop

About Bensons For Beds - Redditch

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Washford Drive, B98 0GZ, Redditch, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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1-star

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Rated 5 out of 5 stars

The lady in the shop was brilliant

The lady in the shop was brilliant. We cant comment at the moment re bed as waiting for it to be delivered

17 June 2026
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Reply from Bensons For Beds - Redditch

We're so happy to hear our team provided brilliant service! We hope you love your new bed once it arrives.

Team Bensons

Rated 5 out of 5 stars

Great company

Great company. Redditch branch staff were really helpful 😊

8 June 2026
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Reply from Bensons For Beds - Redditch

We're so pleased you found our team helpful. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Ben was very helpful!

Ben was very helpful, he provided us with options so we got the best value for money for what we wanted. There was a good level of choice and we were happy with the service.

27 May 2026
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Reply from Bensons For Beds - Redditch

We're so pleased our team member provided helpful options, ensuring you found the best value. We're glad you were happy with our service and selection. Thank you for your feedback.

Team Bensons

Rated 5 out of 5 stars

Amazing customer service from start to…

Amazing customer service from start to finish. Great mattress and just what we needed. Thank you for looking after us so well.

25 May 2026
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Reply from Bensons For Beds - Redditch

We're so pleased you received amazing customer service and found the perfect mattress. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

From the time wsate walked into the shop…

From the time we walked into the shop in redditch,we felt no pressure just the correct information and product we required.the two fitters were very professional and phoned ahead of them arriving.

17 May 2026
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Reply from Bensons For Beds - Redditch

We're so pleased to hear you felt no pressure and received the correct information in-store. It's great our fitters were professional and called ahead! Thank you for your wonderful feedback! 😊

Team Bensons

Rated 5 out of 5 stars

Great experience

Great experience, went in clueless came out with a lot of knowledge. Zac and Julia both very helpful and involved the little ones which helped make the whole process much easier.
Also appreciated there was no pushy sales!

21 April 2026
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Reply from Bensons For Beds - Redditch

We're delighted you had a great experience and left with more knowledge! We're also pleased that the team involved your children, making the process easier, and that you appreciated the no-pressure sales approach. Thank you!

Team Bensons

Rated 5 out of 5 stars

Staff was great process was easy…

Staff was great process was easy delivery isn’t too long away from purchase prices not too bad

9 April 2026
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Reply from Bensons For Beds - Redditch

We're happy to hear that our staff made the process easy, and that you were satisfied with the delivery timeline and prices. Thank you for your review!

Team Bensons

Rated 5 out of 5 stars

No pressure to buy.

No pressure to buy.
Delivered on day of my choosing by Emilian and Josh who were very professional and efficient .

3 April 2026
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Reply from Bensons For Beds - Redditch

Thank you for your feedback! 😊 We’re glad to hear you felt no pressure to buy and that delivery on your chosen day went smoothly. Emilian and Josh will be pleased to know their professional and efficient service made a great impression. We really appreciate you sharing your experience,
Megan | Customer Care Specialist✨

Rated 5 out of 5 stars

If I could give 10 stars

If I could give 10 stars, I would! Fantastic service

25 March 2026
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Reply from Bensons For Beds - Redditch

Wow — 10 stars! ⭐️ Thank you so much! We’re thrilled you had a fantastic experience and can’t wait to welcome you back again.

Sleep well,
Megan at Customer Care💜

Rated 5 out of 5 stars

Preferred. This to dreams.bedding

Every thing
Sales man at Redditch branch very helpful and not being a nuisance like other shops
Delivery men took bed up to bedroom and made sure we knew when the mattress had to be turned
Very happy customers

20 March 2026
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Reply from Bensons For Beds - Redditch

Thanks for the fantastic review Mr Baylis! So glad our Redditch team were helpful without the hassle, and brilliant to hear the delivery crew got everything set up and made mattress care super clear. Enjoy your new bed,
Megan at Customer Care🌟

Rated 5 out of 5 stars

From going into the shop to look at…

From going into the shop to look at mattresses, to the delivery, Benson for beds were polite, knowledgeable and friendly.We like to be left alone to look round first before we want help, and that is what they did. The delivery guys phoned before hand and were respectful of our home

8 March 2026
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Reply from Bensons For Beds - Redditch

Thank you so much for your lovely feedback! We're delighted to hear that from browsing in the shop right through to delivery, you found our team polite, knowledgeable, and friendly. It’s great to know you were given the space to look around at your own pace before receiving help. We're also really pleased that the delivery team called ahead and were respectful of your home. – Megan at Customer Care

Rated 5 out of 5 stars

Professional and friendly

The staff in the Redditch store was very friendly and knowledgeable- no pushy sales. The team who delivered our bed were on time, extremely friendly and went above and beyond.

6 March 2026
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Reply from Bensons For Beds - Redditch

T Jones,

We're happy to hear that the Redditch staff were friendly and knowledgeable, offering a no-pressure experience. It's great the delivery team was punctual, friendly, and helpful!

Team Bensons

Rated 5 out of 5 stars

Knowledgeable and friendly assistant…

Knowledgeable and friendly assistant who took the time to show our options. Excellent.

3 March 2026
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Reply from Bensons For Beds - Redditch

Thank you for your lovely feedback! I’m so pleased to hear our assistant was knowledgeable, friendly, and took the time to guide you through all your options. We really appreciate you sharing your experience.
— Megan at Customer Care

Rated 5 out of 5 stars

Salesperson very helpful but did not…

Salesperson very helpful but did not oversell

20 February 2026
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Reply from Bensons For Beds - Redditch

Really appreciate your feedback Katherine! Delighted you received helpful, pressure‑free service.
Until next time, take care,
Megan at Customer Care!⭐

Rated 5 out of 5 stars

Best bed shop around

Ben was extremely helpful and knowledgeable so choosing the right bed for us was easy. Many thanks,

25 February 2026
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Reply from Bensons For Beds - Redditch

Thank you so much! We’re delighted to hear Ben was so helpful and knowledgeable — making it easy to choose the right bed is exactly what we aim for. Many thanks for your lovely feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Amazing service at Bensons for Beds in…

Amazing service at Bensons for Beds in Redditch, I think the lady who helped me find my dream bed was named Julia or Julie. I described my budget and she came up with solutions, effortless, pain free and actually managed to save me quite a lot of money! Highly recommended!

21 February 2026
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Reply from Bensons For Beds - Redditch

Thank you so much for the amazing review! We're delighted to hear you had such a great experience at Bensons for Beds in Redditch. It’s wonderful to know that Julia/Julie helped you find your dream bed while staying within your budget — and even saved you money! We really appreciate the recommendation and hope you enjoy your new bed,
Megan at Customer Care

Rated 5 out of 5 stars

Quality product

Quality product, excellent customer service.

20 February 2026
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Reply from Bensons For Beds - Redditch

Thank you for your great review David! 😊 We’re delighted to hear you’re pleased with the quality of your product and the excellent customer service you received. Your feedback means a lot to us,
Megan at Customer Care

Rated 5 out of 5 stars

Great Service from Start to Finish

Very friendly and helpful service and no messing . We had a great experience from the shop to the delivery.

13 February 2026
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Reply from Bensons For Beds - Redditch

We appreciate you sharing your feedback. We're so happy to hear that you received friendly and helpful service, and that you had a great experience from the shop to delivery.

Rated 5 out of 5 stars

Arrived when they said they would

Arrived when they said they would. Polite respectful

16 February 2026
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Reply from Bensons For Beds - Redditch

We're glad our team arrived on time and was polite. We appreciate you taking the time to share your positive experience with us! Thank you for your review - Lauryn at Customer Care.

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