Michelle, at the Rugby branch was very helpful when asked, and narrowed our search down to four beds, which helped a lot, then explained everything up to the delivery. We were kept informed about eve... See more
Company replied
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Great experience at the Rugby store on Sunday 17th May 2026. Kai was vey knowledgable and helpful and didn’t make us feel rushed or pressured, to make a decision for such an important purchase.... See more
Company replied
Excellent experience in shop. Good communication. Delivery good Building bed good. Made a bit of a mess with footprints. Left little bits of polystyrene packing on the floor and under the bed
Company replied
On arrival at the Rugby store we we’re greeted by the female assistant. She asked us if we were looking for something specific and when we replied she took us directly to the area of beds to view and... See more
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Company details
- #79 of 227 best companies in Bedroom furniture shop
- #43 of 116 best companies in Bed shop
- #29 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Rugby Technology Drive560
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Technology Retail Park, CV21 1GN, Rugby, Warwickshire, United Kingdom
- 1788571048
4.7
Excellent
177 reviews
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Bad customer service at rugby store
We had been there for choosing beds for our new house .The lady was so so rude as this is third visit and we changed color theme...she said some rude words in front of her manager too which I found really so disappointed...how someone be so rude ,if someone is taking some time to choose new furniture for their new house what's wrong in that .. definitely never ever I am going to visit this shop and never going to recommend to anyone..please learn some etiquette from your neighbor shops..we also had been in Dreams, furniture village and other shops many times but they're always so welcoming to their customers not getting frustrated like you guys ..
Please have some patience and learn how to deal with customers.
8 June 2024
Unprompted review
Sales lady very helpful and pleasant
Sales lady very helpful and pleasant, very good service in-store, plenty of helpful emails with details of delivery and care of mattress, delivery very good , delivery men very pleasant and efficient, overall very good
3 April 2024
We were attended to with out any issues
23 March 2024
New Mattress
We were given great advice but left alone to browse which was wonderful, if we needed help we went to ask. I loved the testing bed .
20 March 2024
Relaxed service from staff
Relaxed service from staff, no hard sales just friendly advice
19 March 2024
Extremely helpful throughout
Very helpful throughout. One mattress had to be returned because it wouldn't fit up the stairs and the store manager sorted out an alternative mattress for us and worked really hard to give us the best deal she could in the circumstances.
1 March 2024
Everyone was really helpful and it was…
Everyone was really helpful and it was an easy process
25 February 2024
Knowledgable and curtious staff.
18 February 2024
Very helpful and friendly
18 February 2024
Professional
Lovely, helpful & informative sales lady made the whole experience vey good.
9 February 2024
Christine was a Very helpful &…
Christine was a Very helpful & knowledgeable person.
Pleasant & friendly 😃
9 February 2024
Very helpful and knowledgeable service.
5 February 2024
After all the confusion over the…
After all the confusion over the interest free credit, due to the wrong form being sent and my email being inputted incorrectly all was very good.
3 February 2024
Very good and quick service
29 January 2024
Friendly and helpful staff
Friendly and helpful staff, allowed time to look around unbothered by them but there when assistance required.
24 January 2024
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