A comprehensive selection of mattresses in the showroom with helpful staff. We were kept informed by the company on the assembly and despatch of the item. Good deliverey team and some helpful care... See more
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A friendly and knowledgeable sales team made the purchasing decision easier. They gave us the space and time to try out different beds and were happy to answer questions and discuss lots of options... See more
Company replied
The salesperson in the store listened to what we wanted and understood our space requirements and then offered us two different options. The delivery was booked and everything was straightforward. The... See more
Company replied
We dealt with two sales assistants in store on separate occasions and both went out of their way to be friendly and helpful. The bed was delivered on the date advised at the outset and I received upda... See more
Company replied
Company details
- #79 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #29 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Shrewsbury557
Written by the company
Contact info
Unit 1a Sundorne Retail Park, SY1 4YA, Shrewsbury, Shropshire, United Kingdom
- 1743461737
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Excellent customer service in the shop
Excellent customer service in the shop
I hope the delivery service is as good
Very helpful staff who went out their…
Very helpful staff who went out their way to find a solution when I ordered the wrong size mattress.
Very helpful knee which bed required as…
Very helpful knee which bed required as had viewed online but assistant in store was very helpful
Gary made our experience great
Gary made our experience great! Not pushy, but he was friendly, polite and helpful. He made the effort to talk things through with my son, as the bed we were buying was for him. He took the time and the trouble to try and find what we were looking for. Thanks 👍🏻 Gary was great!
very helpful great knowledge on…
very helpful great knowledge on products he was selling and gave us the time to pick the right mattress for us. We have not received the mattresses yet as we’ve only just made the order but so far so good well done.
Most happy with our experience.
Graham was most helpful and understanding of our requirements and at no point did we feel pressured to make a decision. Thank you.
Sandi at Shrewsbury is brilliant.
Went to purchase an ottoman bed at the Shrewsbury store. Sandi was amazing, very knowledgeable and friendly. Took us through all the options available. Never felt like she just wanted to get us signed into the dotted line and on to her next customer (Dreams should take note!)
Had fun trying the beds. Would highly recommend.
Delivery experience was terrific
Delivery experience was professional,efficient and helpful. Well done , good old fashioned customer service !
Bensons are best
The one thing that made my experience special was our sales advisor Sandi , we bought a mattress and she put us at ease straight away , answering our many questions and treating us like individuals . We went down to Benso competitor and compared prices and overall experience and went back to Bensons . It was much better deal and more choice , we will definitely be using Bensons again 😁
Excellent customer service
Made to feel welcome not pushed into anything really helpful staff definitely highly recommend
Excellent service with Matthew
Excellent service with Matthew, professional and polite throughout, I was a returning customer as had a great experience 2 years prior, would highly recommend 💫
Patient and friendly
The gentleman who served us was very patient with me as I knew what I didn't want but I didn't know what I wanted. He showed us loads of options and made it no pressure when we said we wanted to discuss our options. When we came back he was very happy to help us again and showed us how to get the best offers and make a joint decision on which mattress as both me and my partner have different sleep styles and mattress preferences. He said he has been there over two decades and the experience showed. We had tried other bed stores and this one was most engaging and friendly for my incredibly indecisive nature.
Excellent staff
The staff on the 2 occasions we visited were excellent.
Great advice and nothing too much trouble.
Really helpful advisors
Really helpful advisors, however did not feel pressured at the time same time which can often be a put off. Lovely selection of beds on show.
Very helpful and knowledgable staff
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