Bensons For Beds - Speke Reviews 

200
•
TrustScore 5 out of 5

4.9

Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB

•

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Rated 5 out of 5 stars

Easy ordering - advice from sales person was helpful . Bought mattress that would be suitable for both of us. Advised when mattress would be delivered and delivery was perfect. Advised of date and... See more

Company replied

Rated 5 out of 5 stars

Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledge... See more

Company replied

Rated 5 out of 5 stars

From the moment we walked in we looked around before sales lady come to enquire if we needed help with being made to feel pressured. Also every question ( and there was plenty) was answered in an hon... See more

Company replied


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Speke

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

26,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful gentleman in store

Really helpful gentleman in store. Also the delivery drivers were brilliant

2 July 2026
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Reply from Bensons For Beds - Speke

We're so pleased our team in-store was helpful and our delivery drivers were brilliant. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Lovely and comfortable

Lovely and comfortable. A little high for my little legs though.

28 June 2026
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Reply from Bensons For Beds - Speke

We're glad you find it comfortable! We appreciate your feedback on the height.

Team Bensons

Rated 5 out of 5 stars

Excellent service from Kelly at Speke…

Excellent service from Kelly, thank you! Very helpful in the purchase of a mattress.

18 June 2026
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Reply from Bensons For Beds - Speke

We're so pleased our team was helpful with your mattress purchase! Thank you for your kind feedback.

Team Bensons

Rated 5 out of 5 stars

From 1st visit to order to delivery…

From 1st visit to order to delivery excellence service. Very helpful customer service at Speke.
Email sent to give delivery 2hr time slot. On day of delivery received a phone call to say they'd be about 1/2hr and they were. Assembled the bed in no time. Took all the rubbish away.
I bought a Tempur bed and it's so comfortable, moulds to the body.

18 June 2026
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Reply from Bensons For Beds - Speke

We're so pleased to hear about your excellent experience from your first visit to delivery! It's wonderful that our team provided helpful service and that your new bed is so comfortable. Thank you for sharing your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Would use Bensons again

Excellent customer service in store from Dan who helped me choose the right mattress within my budget range.
Delivery was on time with prior notice given and carried out efficiently.

9 June 2026
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Reply from Bensons For Beds - Speke

We're so pleased our team provided excellent service, helping you choose the right mattress within your budget. We appreciate your kind words about our efficient delivery!

Team Bensons

Rated 5 out of 5 stars

Excellent, personal service

I had been to several bed stores and found that the store manager in Bensons was extremely helpful. The service felt personal, in that he took into account what i was looking for, without my feeling pressured to buy. Overall excellent shopping experience

13 June 2026
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Reply from Bensons For Beds - Speke

We're so pleased our team manager was extremely helpful, providing personal service and considering your needs without pressure. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Smooth purchase, delivery & build 10/10

The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in some tight spaces I had limited measurements for, Kelly reassured me if I needed to change anything, I could. It made planning much more smooth with multiple delivery dates to juggle. Really appreciate all the efforts the team went to with my order. Then there's the delivery duo Ryan and Kelvin, such respectful friendly men. They went above and beyond in the delivery and build. Thank you. Would highly recommend.

15 June 2026
Unprompted review
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Reply from Bensons For Beds - Speke

We're so pleased to hear about your excellent experience with our team. It's wonderful that our colleagues provided thorough assistance without pressure, especially with your specific requirements. We appreciate your kind words for the delivery team and their efforts. Thank you for your high recommendation!

Team Bensons

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Made my decision easier.

5 June 2026
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Reply from Bensons For Beds - Speke

We're glad our team was friendly and helpful. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Great select of beds

Great select of beds
Really helpful staff
No pressure to buy
Great experience

29 May 2026
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Reply from Bensons For Beds - Speke

We're so pleased you found our staff helpful and had a great experience with our beds!

Team Bensons

Rated 5 out of 5 stars

Excellent Service

Bought two mattresses from Bensons recently. The staff member (Kelly) was friendly, helpful and very knowledgeable. Nothing was too much trouble for her. Excellent service

19 May 2026
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Reply from Bensons For Beds - Speke

We're so pleased to hear you had such an excellent experience with us! It's wonderful that our team member was friendly, helpful, and knowledgeable. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

The staff were Ryan (driver) and Kelvin…

The staff were Ryan (driver) and Kelvin (driver’s assistant) both were quick, efficient and very courteous and friendly throughout

8 May 2026
Unprompted review
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Reply from Bensons For Beds - Speke

We appreciate you taking the time to leave us this fantastic review! We're so glad to hear that our delivery team was quick, efficient, courteous, and friendly.

Team Bensons

Rated 5 out of 5 stars

Our sales assistant Phil was very…

Our sales assistant Phil was very patient with us. We we're afforded the time and space to browse, assess, be blunt, honest and critical whilst also boosting our confidence in our purchase.

7 May 2026
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Reply from Bensons For Beds - Speke

We're so glad that you felt comfortable browsing and assessing your options. It's great to know that our team helped boost your confidence in your purchase.

Team Bensons

Rated 4 out of 5 stars

A good experience

Paul was very knowledgeable about products and took the time to show us multiple options within our budget. Didn't feel too pushed into a sale

6 May 2026
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Reply from Bensons For Beds - Speke

We're happy to hear that you found the information helpful and appreciated the options presented within your budget. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Really helpful staff and wide range of…

Really helpful staff and wide range of products - Ian was super helpful

8 May 2026
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Reply from Bensons For Beds - Speke

We appreciate your feedback! We're so happy to hear our staff was helpful and that you found a wide range of products.

Team Bensons

Rated 5 out of 5 stars

Helpfulness of both staff from stepping…

Helpfulness of both staff from stepping into the shop was extremely appreciated regarding selection and prices.

3 May 2026
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Reply from Bensons For Beds - Speke

We're happy to hear that our staff's helpfulness regarding selection and prices was extremely appreciated from the moment you stepped into our shop.

Team Bensons

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, knowledgeable, provided options. Not pushy. Great experience.

26 April 2026
Unprompted review
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Reply from Bensons For Beds - Speke

Thanks so much! We’re glad you had such a great experience.
Thanks for sharing the love — enjoy!

Rated 4 out of 5 stars

Great customer service

Great customer service, good awareness of the product been sold by the employee. Good environment.

29 April 2026
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Reply from Bensons For Beds - Speke

We're happy to hear you received great customer service and that our employee had good product awareness. We appreciate your positive feedback on the environment!

Team Bensons

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