We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... See more
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Great service in store not pushed let us browse and answered any questions we had would definitely recommend going here for a bed or mattress
Good salesman (Andy) on hand when I needed him and yet still left me to wander around and test products such as mattresses. Simple questions got straight forward replies from Andy. Pricing for mix ma... See more
Company replied
The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... See more
Company replied
Company details
- #79 of 227 best companies in Bedroom furniture shop
- #40 of 115 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - St Helens319
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, United Kingdom
- 174428757
4.9
Excellent
404 reviews
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Andy explained everything and gave us…
Andy explained everything and gave us time to make our decision
12 August 2025
Reply from Bensons For Beds - St Helens319
We're happy to hear that you felt well-informed and had ample time to decide. Thank you for sharing your positive experience with us!
Great customer service as usual
Great customer service as usual. When I explained what I wanted the sales person took me straight to the bed and mattress type I had described. She was very helpful.
7 August 2025
Reply from Bensons For Beds - St Helens319
Thank you for taking the time to leave a review. We are thrilled to hear that our sales team provided you with exceptional customer service and were able to assist you in finding the perfect bed and mattress. We appreciate your business and hope to see you again in the future, Megan at Customer Care
Reply from Bensons For Beds - St Helens319
Thank you for your positive feedback! We are thrilled to hear that our service has met your satisfaction. Our team works hard to ensure our customers are happy with their experience. We look forward to continue serving you in the future, Megan at Customer Care
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful and we were happy with our purchase based on information given
6 August 2025
Reply from Bensons For Beds - St Helens319
Thank you for sharing your positive experience with our staff! We strive to provide top-notch knowledge and assistance to our customers. We're glad you were satisfied with your purchase based on the information provided. We appreciate your support, Megan at Customer Care
Friendly, professional service. Cannot fault.
Tracey greated us into the store and offered any assistance we needed. She was friendly from the outset and allowed us plenty of time to consider. She explained everything and made sure we could make the right choice for us. We where vary happy with the bed we chose and we knew what all the options where. She explained everything from deals to mattress choices, delivery and anything else. She was a joy to deal with. Very friendly and professional and despite us coming into the store late in the day she did not rush us in the slightest. Even offered us a coffee. An absolute pleasure to deal with, thank you.
16 July 2025
Unprompted review
Reply from Bensons For Beds - St Helens319
Thank you for your glowing review! Our team strives to provide top-notch customer service and we are thrilled to hear that Tracey made your shopping experience enjoyable. We appreciate your business and hope you enjoy your new bed, Megan at Customer Care
Had to buy a mattress for my teenager
Had to buy a mattress for my teenager. Harry immediately put her a ease, let her try all the mattresses, and had her happily walking through the store with a pillow. Great work with my usually moody, speaks few words teenager.
8 July 2025
Reply from Bensons For Beds - St Helens319
Thank you for sharing your experience with us, we are so happy to hear that Harry was able to make your mattress shopping experience a pleasant one for your teenager. Our goal is to make our customers feel comfortable and happy with their purchase. Thank you for choosing us, Megan at Customer Care
Sale staff very helpful and listing to…
Sale staff very helpful and listing to what we were looking for and given good advice nothing to much trouble for them.we would recommend them to anyone.
9 July 2025
Reply from Bensons For Beds - St Helens319
Thank you so much for your kind words! Our sales staff is dedicated to providing exceptional service and making sure our customers find exactly what they're looking for. We appreciate your recommendation and look forward to helping you again in the future, Megan at Customer Care
Reply from Bensons For Beds - St Helens319
Thank you for your kind review! We are thrilled to hear you had a seamless experience finding the perfect bed for you. We strive to make the process as simple and enjoyable as possible for our customers. Sweet dreams on your new bed! Megan at Customer Care😊🛌
Professional and knowledgeable staff
Professional and knowledgeable staff. Nothing was too much trouble to show and explain the product. No heavy pressure to get the sale.
4 July 2025
Reply from Bensons For Beds - St Helens319
Thank you so much for your kind review! We're so glad our staff was able to provide you with a professional and knowledgeable experience. We pride ourselves on not pressuring our customers and always being willing to explain our products. We appreciate you, Megan at Customer Care
Just bought a bed from Benson for beds…
Just bought a bed from Benson for beds in St Helens and was look after by a amazing lady called Georgina who very knowledgeable who helped us pick the right bed for me and my wife. We left the shop very happy and relax that we had got the right bed all because of Georgina 5 star help.
30 June 2025
Unprompted review
Reply from Bensons For Beds - St Helens319
Thank you for choosing Benson for Beds! We're so glad that Georgina provided you with exceptional service and helped you find the perfect bed. We aim to make our customers happy and we're thrilled that we succeeded with you. Sleep well on your new bed! Megan at Customer Care
Benson's in st Helens…
Hi all staff at Benson's in st Helens were very helpful with telling us about the beds we were looking at and helping us to make a decision for our new mattress within in our price range no pressure to buy a note expensive mattress thank you
20 June 2025
Reply from Bensons For Beds - St Helens319
We're happy to hear that our staff in St Helens were helpful in guiding you toward a new mattress within your budget. Thank you for acknowledging their assistance without pressure. We appreciate your feedback, Megan at Customer Care.
Excellent Service
The staff member Tracey that served us was very knowledgeable and had a great personality. She showed us around the type of mattresses that would be suitable and helped us to make the best choice
18 June 2025
Reply from Bensons For Beds - St Helens319
We're happy to hear that our staff member was knowledgeable and helpful during your visit. We appreciate your feedback and are glad we could assist you in making the best choice for your needs.
Take care, Megan at Customer Care
Reply from Bensons For Beds - St Helens319
We appreciate your positive feedback regarding our knowledgeable team and great service! We're happy you had a great experience, Megan at Customer Care
Great service - so far from St Helens store.
We needed a new mattress, called into the St Helens store a little early but this didn't stop Andy helping us. We got some good advice, he showed us most of the mattresses in the shop and took lots of time with us. He didn't push us into buying any thing. We eventually picked the one we liked and he sorted the sale.
He was really professional and knowledgeable.
29 May 2025
Reply from Bensons For Beds - St Helens319
We appreciate you taking the time to share your experience at our store. We are so glad that you received excellent advice and professional service while choosing your new mattress. Thanks for your review, Megan at Customer Care
Reply from Bensons For Beds - St Helens319
Thank you for your amazing review! We hope you love your new order and will certainly pass this over to our St Helens store. Sleep well, Megan at Customer Care
Reply from Bensons For Beds - St Helens319
We're glad you found our customer service friendly and non-pressurised. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Very informative when in the store
Very informative when in the store. Given time on our own to consider our options.
19 April 2025
Reply from Bensons For Beds - St Helens319
Thank you for your kind review! We're glad our employees were able to provide you with helpful information and allowed you time to make the best decision for your needs. We appreciate you!
Sleep well, Team Bensons💜
Excellent service from staff new his…
Excellent service from staff new his job and gave Excellent advice to us highly recommend them
30 April 2025
Reply from Bensons For Beds - St Helens319
Thank you for leaving us a 5 star review !
A professional and friendly experience
We were guided through the whole process by a very friendly and professional salesman called Harry. He was very knowledgeable and advised us to try several different beds in order to make our decision. Lying on beds in a store can be very embarrassing but he put us at ease and we had a few laughs along the way. He explained all about delivery process and options available regarding removal of old bed which was very helpful.
26 April 2025
Reply from Bensons For Beds - St Helens319
Thank you for your kind words, we are glad that Harry was able to provide you with a smooth and enjoyable shopping experience. Our top priority is to ensure that our customers are knowledgeable about their options and comfortable during their visit. We hope to see you again soon!
Sleep well, Team Bensons💜
Absolutely brilliant service
Absolutely brilliant service! Thank you! The St Helens branch
19 April 2025
Reply from Bensons For Beds - St Helens319
Thank you for the amazing feedback! We are thrilled to hear that you had a great experience at our St Helens branch. We strive to provide top-notch service to all our customers. We look forward to seeing you again soon! Sleep well, Team Bensons💜
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