David at Stirling couldn't help enough Talked us through all the options and recommended the right mattress and got us to try different ones out to see how each one felt like and we decided to go wi... See more
Company replied
Location
Switch locationUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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See what reviewers are saying
Paul and his colleagues at the Stirling store were very knowledgable and patient with all of my many questions, we got a great deal and 6 months on our staples bed and simba mattress have been a great... See more
We came into the stirling store with a vision and after two minutes Autumn came across to turn that vision into reality. She found us the perfect Mattress and bed frame for our new home. She walked us... See more
Company replied
We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... See more
Company replied
Company details
- #77 of 227 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #28 of 86 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Stirling750
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, United Kingdom
- 1786474926
4.9
Excellent
475 reviews
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Paul and his colleagues at the Stirling…
Paul and his colleagues at the Stirling store were very knowledgable and patient with all of my many questions, we got a great deal and 6 months on our staples bed and simba mattress have been a great investment
2 February 2026
Bensons have given us excellent service…
Bensons have given us excellent service from advising on selecting the right bed to delivering and constructing the bed at our home. Each individual we met has been positive, cheerful and helpful.
24 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff in store were very helpful!
24 July 2026
Reply from Bensons For Beds - Stirling750
Thank you for your review! We're so pleased to hear that our in-store team was helpful during your visit. Providing friendly, knowledgeable service is something we take great pride in, so it's wonderful to know you had a positive experience.
We really appreciate your feedback and hope to see you again soon! 😊
David is helpfull from we walked…
David is helpfull from we walked through the door we were treated with respect and he explained everything to us his manner very professional we will definitely be back again!
24 July 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear that our team member was helpful from the moment you walked through the door. It's wonderful that you were treated with respect and that everything was explained in a professional manner. We look forward to welcoming you back again!
Simon was amazing with me today great…
Simon was amazing with me today great customer service and put a smile on our faces!!
23 July 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
We're so pleased to hear that our team member provided great customer service and brought a smile to your faces. Thank you for your kind feedback!
David at Stirling couldn't help enough
David at Stirling couldn't help enough
Talked us through all the options and recommended the right mattress and got us to try different ones out to see how each one felt like and we decided to go with his recommendation as we felt it was the right one, should have listened to him plus they where cheaper than everyone else
21 July 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
We're so pleased to hear about your excellent experience! It's wonderful that our team member at Stirling was so helpful, talked you through all the options, and recommended the perfect mattress. We're glad you found our prices competitive too!
Thank you for your positive review - Lauryn at Customer Care 💜
I was in the stirling branch
I was in the stirling branch , I had been looking for a mattress for a number of weeks due to having fibromyalgia.
I was helped with a lady named Autumn she was brilliant from start to finish and was very helpful and sympathetic she knew exactly what mattress would be best for me to try and took her time to explain each mattress with the pros and cons with someone with my condition . She also gave me plenty time to try the mattress out and made the whole experience very comfortable and not rushed . She also gave me some advice on a pillow to keep my neck aligned. After weeks of searching I finally found a mattress that will meet my needs which was the igel 3000i . I am looking forward to receiving the mattress which also is within a week of the order. I would definitely recommend bensons for their customer services and knowledge of their products .
16 July 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
We are absolutely delighted to hear about your wonderful experience finding a mattress that meets your needs. It's fantastic that our team member provided such brilliant, helpful, and sympathetic service, taking the time to explain everything and ensure you felt comfortable and un-rushed. We appreciate your recommendation!
Team Bensons
Quick efficient service
14 July 2026
Reply from Bensons For Beds - Stirling750
Thank you for your positive feedback!
Very accommodating too our needs.and…
Very accommodating too our needs.and patient while we made our choices.very straightforward and professional experience.Maria who served us was brilliant to our needs.
11 July 2026
Reply from Bensons For Beds - Stirling750
We're so pleased our team member was accommodating and patient while you made your choices, providing a straightforward and professional experience. Thank you for your kind feedback!
Team Bensons
Staff very helpfull great service.
10 July 2026
Reply from Bensons For Beds - Stirling750
We are so pleased to hear that our team was very helpful and provided great service. Thank you for your kind feedback!
Team Bensons
Stirling Branch & Autumn
We came into the stirling store with a vision and after two minutes Autumn came across to turn that vision into reality. She found us the perfect Mattress and bed frame for our new home. She walked us through all our options and was a continued support throughoutthe process. I would highly recommend using the stirling branch and Autumn if you want excellent supportive customer service and a great product.
7 July 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear about your excellent experience in our Stirling store! It's wonderful that our team helped turn your vision into reality and provided such supportive customer service. Thank you for your high recommendation!
Carol was brilliant went over all the…
Carol was brilliant went over all the various requirements we had and did a great job.Friendly and knowledgeable member of staff.Great choice in store.We will be back
3 July 2026
Reply from Bensons For Beds - Stirling750
We're so pleased our team member was brilliant, friendly, and knowledgeable, and that you found a great choice in-store. Thank you for your kind feedback; we look forward to welcoming you back!
David in the Stirling branch was…
David in the Stirling branch was incredible at helping us find our perfect mattress, clear and understandable. Perfect banter that made a boring shopping trip easy for my boyfriend.
4 July 2026
Unprompted review
Reply from Bensons For Beds - Stirling750
We're so pleased our team member was incredible at helping you find your perfect mattress, providing clear and understandable assistance. It's wonderful that the shopping trip was made easy and enjoyable!
Everything went smoothly from start to finish…
Everything went smoothly from start to finish. Great service and no pressure to buy, gave us plenty of options of mattress”s and spent time explaining different types of mattress’s that would suit and be comfortable for me.
Paul at the Stirling store was very professional, pleasant and went through all the process and options, very patient and excellent service, Thank you Paul! Delivery was first class too, keeping me upto date when the mattress was being delivered at the property, great guys, very professional and excellent service in delivering and taking away old mattress.
26 June 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear everything went smoothly from start to finish! It's wonderful that our team provided such professional service, explaining all the options without any pressure. We're also glad the delivery was first-class and kept you updated. Thank you for your kind words!
Team Bensons
A genuine 5 star review
A genuine 5 star review. Simon at Stirling really knows his stuff. Great customer service and would recommend
28 June 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear you had such a positive experience and that our team member provided great customer service. Thank you for your kind recommendation!
Team Bensons
Great service from start to finish
Great service from start to finish, very happy. I would highly recommend, ane will definitely use again, thanks.
26 June 2026
Reply from Bensons For Beds - Stirling750
We're so pleased you received great service from start to finish and are very happy. Thank you for your recommendation; we appreciate it!
Team Bensons
Reply from Bensons For Beds - Stirling750
We're so pleased you found our team member helpful and cheerful! We appreciate your kind feedback.
Team Bensons
Reply from Bensons For Beds - Stirling750
We're so pleased you received great customer service and are enjoying your lovely, comfy bed at a good price! Thank you for your wonderful feedback.
Team Bensons
Great experience with Bensons for Beds
Really impressed with the delivery and build of our new bed. The delivery team kept us informed of their arrival, turned up on time and then just got on with the task. They were polite and friendly, they knew what they were doing and I appreciated how much care they took. They did a great job and our new bed is perfect. Would highly recommend.
19 June 2026
Reply from Bensons For Beds - Stirling750
We're so pleased to hear about your excellent delivery and build experience. It's wonderful that our team was polite, friendly, and took such great care. Thank you for your kind recommendation!
Team Bensons
Reply from Bensons For Beds - Stirling750
We're glad you found our service simple and delivery quick!
Team Bensons
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