Bensons For Beds - Stockport683 Reviews 

508
TrustScore 4.5 out of 5

4.7

Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB


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Rated 5 out of 5 stars

Grace and Mo were excellent. They were very knowledgeable and wanted the best mattress for us. We got a great deal and were on our way within 15 minutes of entering the store. Thanks guys, can’t wait... See more

Rated 5 out of 5 stars

From start to finish, the service from Bensons for Beds was absolutely outstanding. The delivery team arrived on time, were incredibly friendly, polite, and helpful, and made the whole experience... See more

Company replied

Rated 3 out of 5 stars

Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actua... See more

Company replied

Rated 5 out of 5 stars

Adam, the Manager of the Stockport Peel centre shop, and Teagan were amazing when I visited the store last week. Teagan helped me sort out which mattress I wanted and was incredibly helpful and Adam w... See more

Company replied


Company details

  1. #73 of 227 best companies in Bedroom furniture shop
  2. #41 of 115 best companies in Bed shop
  3. #26 of 85 best companies in Bedding Shop
  4. #27 of 85 best companies in Mattress Shop

About Bensons For Beds - Stockport683

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, United Kingdom

  • 1614747195

4.7

Excellent

TrustScore 4.5 out of 5

508 reviews

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4.7

All reviews

(508)

25,139 reviews in the last 12 months

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Rated 5 out of 5 stars

Grace and Mo were excellent

Grace and Mo were excellent. They were very knowledgeable and wanted the best mattress for us. We got a great deal and were on our way within 15 minutes of entering the store. Thanks guys, can’t wait for delivery!

13 August 2026
Rated 5 out of 5 stars

Great From start to finish

From start to finish, the service from Bensons for Beds was absolutely outstanding. The delivery team arrived on time, were incredibly friendly, polite, and helpful, and made the whole experience completely stress-free.

They treated my home with great care and respect while delivering my new mattress, and they removed my old one quickly and efficiently without any fuss. Nothing was too much trouble, and their professionalism really stood out.

I’m delighted with my new mattress and couldn’t be happier with the overall service. A fantastic customer experience from beginning to end—I would highly recommend Bensons for Beds to anyone. Thank you!

5 August 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear you had such an outstanding experience with us! It's wonderful that our delivery team was friendly, polite, and helpful, making the process stress-free. We're also glad they treated your home with care and that you're delighted with your new mattress. Thank you for your fantastic recommendation!

Team Bensons

Rated 5 out of 5 stars

Good range

Good range, helpful sales staff. Easy ordering process.
Great post-sales communication. Delivery on time and assembly completed very professionally.

3 August 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear you found a good range and that our sales staff were helpful. It's wonderful that the ordering process was easy, and that you experienced great post-sales communication. We're also delighted your delivery was on time and assembly was completed professionally.

Team Bensons

Rated 5 out of 5 stars

Friendly staff who took time to explain…

Friendly staff who took time to explain everything I needed to know

27 July 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

Hello,

Thank you for your lovely review! We're delighted to hear our team took the time to explain everything clearly and ensure you had all the information you needed.

We’re so glad you had a great experience. Hope to see you again soon,
Bensons for Beds!😊

Rated 5 out of 5 stars

Great service- plenty of texts before…

Great service- plenty of texts before hand telling us delivery time which was a 2 hour slot.

27 July 2026
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Reply from Bensons For Beds - Stockport683

Thank you for your great feedback! We're delighted to hear you were pleased with the service and found our delivery updates helpful. Keeping our customers informed with convenient delivery time slots is important to us, and we're glad it made your experience even better. Enjoy your new order! 😊

Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the process.

9 July 2026
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Reply from Bensons For Beds - Stockport683

We are so pleased to hear that you experienced excellent service throughout the process. Thank you for sharing your positive feedback!

Thank you for your positive review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Wonderful service

Purchased a new divan, mattress and pillows. Sam provided a wonderful service, professional and friendly. With an excellent knowledge of the products and answered all of our questions.

5 July 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear about your positive experience with our team member! It's wonderful that they provided professional and friendly service, demonstrating excellent product knowledge and answering all your questions. Thank you for your positive feedback.

Team Bensons

Rated 5 out of 5 stars

Service in store

Sam was very helpful, patient and explained all my options in great detail. Very satisfied with service and purchases. Would recommend this store 100 percent

14 July 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear that our team member was very helpful, patient, and explained all your options in great detail. It's wonderful that you're very satisfied with the service and your purchases. Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

New Mattress shopping

From first stepping into the store to the delivery of my mattress, all the staff and delivery people have been so helpful, friendly and knowledgeable. The delivery staff were professional and respectful.
Great would recommend Bensons 100%

13 July 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear that your experience, from stepping into the store to the delivery of your mattress, was so positive. It's wonderful that our staff and delivery team were helpful, friendly, knowledgeable, professional, and respectful. Thank you for your 100% recommendation!

Rated 5 out of 5 stars

Adam and Teagan-great customer service

Adam, the Manager of the Stockport Peel centre shop, and Teagan were amazing when I visited the store last week. Teagan helped me sort out which mattress I wanted and was incredibly helpful and Adam went above and beyond to sort out a customer service issue I had with my last mattress. They were both honest and upfront and I haven't received customer service like that for a long time. Thank you Adam and Teagan, you restored my faith in these big companies! I waited until today to write this in case something went wrong as it all seemed a bit too good to be true, but nope, new mattress arrived yesterday with great communication and service and the old one removed. Exactly as promised by Adam. Thanks guys

8 July 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We are so pleased to hear about your excellent experience! It's wonderful that our team members were so helpful and honest in assisting you with your mattress choice and resolving a previous customer service issue. We're delighted that your new mattress arrived exactly as promised with great communication.

Rated 5 out of 5 stars

From the moment I walked into the store…

From the moment I walked into the store we were greeted by Mo who took time to listen to our needs and catered to them. We were very indecisive between 2 wardrobes in which he gave very detailed analogies and showed us what it would be like on the ipad for us to properly visualise all the added compartments like extra shelves etc. We felt totally reassured considering this was our first time making a purchase at bensons when sat down with Mo and clearly guided us through what the next steps would be. After leaving the shop, communication services were excellent as well, there were no hassle and the messages were direct and clear. On the day of the arrival both builders worked exceptional and completed a brilliant job setting up the wardrobe in such a short of amount of time which we were blown away by! They cleaned up after the mess and made sure we were happy with the final result and we definitely were. Can’t recommend this service enough it was great.

25 June 2026
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Reply from Bensons For Beds - Stockport683

We are absolutely thrilled to hear about your exceptional experience with us, from the moment you entered the store to the final setup of your wardrobe. It's wonderful to know that our team provided such attentive and reassuring service, and that you were so pleased with the communication and the brilliant work of our builders. Thank you for your high recommendation!

Rated 4 out of 5 stars

Well informed staff and great delivery…

Well informed staff and great delivery schedule. Sam at the showroom was fantastic

5 July 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased you found our staff well-informed and our delivery schedule great. Thank you for your kind feedback!

Rated 5 out of 5 stars

Whole process was customer focused and…

Whole process was customer focused and very professional and friendly.

3 July 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased you found the entire process customer-focused, professional, and friendly. Thank you for your kind feedback!

Rated 5 out of 5 stars

We went into our local Bensons for beds…

We went into our local Bensons for beds not really knowing what was available, the member of staff that served us was very knowledgeable and polite, he explained in detail the different types of beds and mattresses which was very helpful and we made our decision based on this.

29 June 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased to hear that our team provided such knowledgeable and polite service, explaining the different types of beds and mattresses in detail. Thank you for your kind feedback!

Rated 1 out of 5 stars

The delivery man damaged our front…

The delivery man damaged our front door. Pathetic service.

26 June 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We’re very sorry to hear about the damage to your front door and the poor experience you’ve had — this is certainly not the standard we aim to deliver.

Please could you reply to our request with your order details so we can investigate this matter urgently and work towards a resolution for you.

Thank you for your review Roseline.

Rated 5 out of 5 stars

Excellent service

Excellent service . Great sales assistant.

17 June 2026
Unprompted review
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Reply from Bensons For Beds - Stockport683

We're so pleased our team provided excellent service! We appreciate your kind words.

Team Bensons

Rated 5 out of 5 stars

A good service good staff

A good service,good staff

13 June 2026
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Reply from Bensons For Beds - Stockport683

We are so pleased to hear that our team provided good service. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Faultless and would recommend to anyone

From visiting the store, with friendly but not pushy advice, the service was faultless. I had notifications of the progress , a 2 hour delivery slot and then updates on the day so I knew exactly when it would arrive. The two men who brought it - I am really sorry I lost the card with your names - were polite, offered to remove shoes and took care of surroundings when taking the mattress upstairs. I would recommend to anyone without hesitation.

7 June 2026
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Reply from Bensons For Beds - Stockport683

We are so pleased to hear about your excellent experience, from the helpful store visit to the seamless delivery. It's wonderful to know our delivery team was polite and careful. We truly appreciate your recommendation!

Team Bensons

Rated 5 out of 5 stars

Great product

Great product, good value, efficient and friendly service. Very pleased. Thank you very much.

13 June 2026
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Reply from Bensons For Beds - Stockport683

We're so pleased you found our product great, the value good, and our service efficient and friendly! Thank you for your kind feedback.

Team Bensons

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