Bensons For Beds - Uddingston650 Reviews 

484
TrustScore 4.5 out of 5

4.7

8 Rannoch Road, Birkenshaw, G71 5PR Uddingston, Glasgow, GB


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Rated 5 out of 5 stars

Uddingston shop - Linda, sales person was so helpful, courteous and patient with my questions. Nice comfortable bed and mattress purchased. Benson beds are sturdy and reliable. My last bed was p... See more

Company replied

Rated 5 out of 5 stars

The guys delivering my new mattress were impeccable, as has the service from Bensons For Beds been throughout. They called in advance, arrived on time and their delivery was professional and friendly.... See more

Company replied

Rated 5 out of 5 stars

The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... See more

Company replied

Rated 5 out of 5 stars

We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... See more

Company replied


Company details

  1. #76 of 227 best companies in Bedroom furniture shop
  2. #42 of 114 best companies in Bed shop
  3. #29 of 87 best companies in Bedding Shop
  4. #28 of 86 best companies in Mattress Shop

About Bensons For Beds - Uddingston650

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • 8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, United Kingdom

  • 1698801979

4.7

Excellent

TrustScore 4.5 out of 5

484 reviews

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4.7

All reviews

(484)

25,922 reviews in the last 12 months

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Rated 4 out of 5 stars
Bensons For Beds - Uddingston650 logo

Reply from Bensons For Beds - Uddingston650

Thank you for sharing your positive experience with our salesperson. We take pride in providing excellent customer service and we're glad you were greeted with a friendly approach. We hope to see you again soon!

Rated 5 out of 5 stars

Excellent!

I had a wonderful experience when I shopped at Bensons for Beds. Sandra was excellent. She was very knowledgeable, kind and helpful. A great shopping experience. Thank you!

2 April 2025
Bensons For Beds - Uddingston650 logo

Reply from Bensons For Beds - Uddingston650

We're happy to hear that you had a wonderful experience while shopping with us. We appreciate your kind words and are so glad that you found our team member knowledgeable and helpful. Thank you, Megan at Customer Care

Rated 5 out of 5 stars

Great service from Linda in the…

Great service from Linda in the Uddingston branch. She spent a lot of time to make sure we chose the right mattress and we are delighted with the choice.

19 March 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you received great service at our Uddingston branch. We're glad that our team member spent time ensuring you found the right mattress and that you are delighted with your choice. Thank you, Megan at Customer Care

Rated 5 out of 5 stars

Best customer service

Best customer service

19 March 2025
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Reply from Bensons For Beds - Uddingston650

Thank you so much for giving us 5 stars. You made our day! Take care, Megan at Customer Care

Rated 5 out of 5 stars

Good knowledgeable staff member, not pushy

From entering store till purchase we were looked after by Jean. She made us aware of different options of mattresses and headbands which enabled us to put the package together that we wished to have,we had visited other bed stores in the locale but found the service and information we received in store made us purchase from Bensons

18 March 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you taking the time to share your positive experience. We're happy to hear that you felt well-informed about the options available and that the service you received led to your purchase with us. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Knew what we were looking for

Knew what we were looking for, Lynn was more than helpful and pointed us in the right direction, very courteous, knowledgeable and not pushy, gave us what we wanted, no faff , just great customer service, ⭐️⭐️⭐️⭐️⭐️+

3 March 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you taking the time to share your experience! It's wonderful to hear that you received such helpful and courteous service. We're glad we could provide exactly what you wanted! Take care Margaret, Megan at Customer Care

Rated 5 out of 5 stars

Sandra was a very nice person to deal…

Sandra was a very nice person to deal with, great advice and politeness from her. Really helpful

17 March 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you sharing your positive experience. We are so glad to hear that you found our team member to be helpful, and that you received great advice. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Well done Bensons!

This is the third bed we have bought at Bensons. The staff are just wonderful. They listen to you, they advise and you are given time to consider. Wouldn’t go anywhere else. Thank you Sandra, you were so very helpful!

7 March 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate your continued trust in us for your bed needs. It's wonderful to know our team's attentive service and helpful advice made your experience so positive. Thank you for your kind words, Megan at Customer Care.

Rated 5 out of 5 stars

Sandra was very helpful

Sandra was very helpful, they have a bed that can go from extra firm to soft so you can see what level you’d prefer and a screen shows you your pressure points then using your preferences and your budget the seller shows you the best beds for you :) We are very happy with the customer service and the bed we choose!

5 March 2025
Unprompted review
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you found the demonstration bed helpful and that you are pleased with the service you received. We're glad you are happy with your new bed! Thanks for your feedback, Megan at Customer Care

Rated 5 out of 5 stars

Staff member was helpful friendly and…

Staff member was helpful friendly and professional

24 February 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you sharing your positive experience. We are so glad our staff was helpful, friendly, and professional to you. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Arrived on time

Arrived on time, very pleasant and friendly

20 February 2025
Unprompted review
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Reply from Bensons For Beds - Uddingston650

We're happy you had a friendly, timely experience. Thank you for your positive feedback; we appreciate it, Megan at Customer Care

Rated 5 out of 5 stars

Will definitely be back cxx

Will definitely be back Sandra nothing
Was too much for her so worth heɓvr

7 February 2025
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Reply from Bensons For Beds - Uddingston650

We're glad you enjoyed your experience and that everything met your expectations. We appreciate your positive feedback and look forward to your return. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Jean was extremely helpful and patient…

Jean was extremely helpful and patient as we had bought a bed a year ago which was far too firm.

5 February 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful and patient in resolving your needs.
Thank you,
Megan at Customer Care

Rated 1 out of 5 stars

Delivery boys a joke

Electric ottoman bed got delivered boys just walked right in didn't clean feet straight in to a carpet were they didn't have protective feet covering on shoes connected my bed up on all the wrong bits so nothing worked wires everywhere inside base instead of through the pre drilled holes to hide the cables said it won't go down until mattress on which was rubbish things not tightened up my husband had to re do it all and connect it properly too much in a rush to try n get to next delivery

6 February 2025
Unprompted review
Bensons For Beds - Uddingston650 logo

Reply from Bensons For Beds - Uddingston650

We appreciate your feedback and are sorry to hear about the issues with the delivery and setup of your electric ottoman bed. We appreciate your patience with allowing us to resolve this for you. Thank you for bringing this to our attention and do hope to have the opportunity to make it up to you in the future, Megan at Customer Care

Rated 5 out of 5 stars

Penzance backcare mattress

The mattress is great, really comfortable. The staff in store were very knowledgeable and helpful and the delivery was straightforward as was removing my old mattress. I wouldn't hesitate to order from Benson's again.

4 November 2024
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Reply from Bensons For Beds - Uddingston650

We're happy to hear you find the mattress comfortable! It's great to know our staff were helpful and the delivery and removal service was straightforward. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care

Rated 5 out of 5 stars

New bed

Very helpful!

5 February 2025
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Reply from Bensons For Beds - Uddingston650

Thank you for leaving us an amazing 5 star review Carole. Thank you, Megan at Customer Care

Rated 5 out of 5 stars

The shop attendant took time to explain…

The shop attendant took time to explain options, was patient and friendly and helpful, not pushing for the most expensive sale but directing me towards the best for my circumstances.

16 January 2025
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Reply from Bensons For Beds - Uddingston650

We're happy to hear that the shop attendant provided you with such a helpful and informative experience. We appreciate you taking the time to share your positive feedback. Take care, Megan at Customer Care

Rated 5 out of 5 stars

Sales assistant very knowledgeable to…

Sales assistant very knowledgeable to wat she was selling very helpful no pressure made you feel at ease during my time in your Uddingston store.

31 January 2025
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Reply from Bensons For Beds - Uddingston650

We appreciate you taking the time to leave us this fantastic review! We are so glad to hear that you felt at ease and found our sales assistant knowledgeable and helpful. Take care,
Megan at Customer Care

Rated 5 out of 5 stars

Very friendly and helpful sales…

Very friendly and helpful sales assistant Lynn was very informative and made the whole process easy.

21 January 2025
Bensons For Beds - Uddingston650 logo

Reply from Bensons For Beds - Uddingston650

We appreciate you sharing your experience! We're so glad to hear that our sales assistant was helpful, informative, and made the process easy for you.
Take care,
Megan at Customer Care

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