Loved the customer service, went into the warrington branch and at around close as well. Got well informed and made a decision together. The mattress is pretty good, but to me it doesn’t feel like too... See more
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We always go to Gary at Bensons for Beds whenever we need a new bed for us or family, and he is honestly fantastic! He is so helpful, friendly and knowledgeable, and never makes you feel pressured... See more
The Staff were very attentive especially Ben he explained the mattress's from soft to firm. Also showed us the ottoman bases which we planned to purchase. We were able to try each one for our individu... See more
Company replied
We decided earlier this month that our old mattress was ready to replace. I had been suffering with a bad back for a while which I attributed to the mattress. We went to Benson Beds in Warrington an... See more
Company replied
Company details
- #79 of 228 best companies in Bedroom furniture shop
- #40 of 115 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - Warrington Winwick Road321
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, United Kingdom
- 1925572319
4.9
Excellent
463 reviews
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Delivery 2hrs after given time widow…
Delivery 2hrs after given time widow otherwise 5star.
23 February 2026
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for your feedback. We’re glad everything went well overall, but we’re sorry your delivery arrived 2 hours outside the given time window. We really appreciate you letting us know,
Megan at Customer Care!
Helpful and knowledgeable staff
Helpful and knowledgeable staff. The range on offer. 0% finance deal.
Bed delivered on due date and within expected time slot.
22 February 2026
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for the brilliant review! We're so glad you found the team helpful and knowledgeable, loved the range, and enjoyed the ease of our 0% finance option. Great to hear your bed arrived right on time too,
Megan at Customer Care
First class customer focus and delivery
20 February 2026
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for your wonderful review! 😊 We’re delighted to hear you received first‑class customer care and smooth delivery. Your feedback means a lot to us,
Megan at Customer Care
Fabulous service.
Buying experience was great. Delivery on time. Bensons kept in touch from start to finish. Delivery guys were so helpful. Bed amazing.
20 February 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you had a great buying experience and that our team kept you informed throughout the process. It's great the delivery went smoothly and you love the bed!
Stewart - Team Bensons
Customer assistant was very thorough…
Customer assistant was very thorough and patient giving full understanding of the product and the best one suited for our needs
14 February 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We appreciate your positive feedback! We're so happy to hear that our customer assistant was thorough and patient in helping you understand our products and find the best one for your needs. Thank you for your review Mr Best - Lauryn at Customer Care.
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for your positive feedback, It really does mean a lot
Stewart Team Bensons
Recommend
Lovely helpful staff and the best bed ever!! Beautiful well made and reasonably priced!! Delivered on time
16 December 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that our staff were helpful and that you think it's the best bed ever! We appreciate you noting its quality and price, plus timely delivery.
Faultless service from start to finish
From our first visit to the Warrington store to choose a new bed, we felt really welcome. There were no pushy sales tactics at all, just a genuinely helpful bloke called Steve who actually listened to what we wanted and took the time to talk us through all the options. Everything we were told would happen after paying our deposit happened exactly as promised, with regular updates and delivery reminders that were really appreciated. The bed was delivered on time and handled with care and it’s absolutely beautiful, great quality too. We’re super impressed with the whole experience and wouldn’t hesitate to recommend them.
3 January 2026
Unprompted review
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you felt welcome at our store and that our team member was helpful in guiding you through the options. It's great to know that everything happened as promised and that you appreciated the updates. We appreciate you recommending us!
Thank you,
Lauryn at Customer Care.
Great experience from start to finish
The start to end process has been very pleasant and hassle free.
We went to the Warrington store looking for a mattress and the lady was lovely. She gave us pillows and left us alone trying every mattress available in the store. We found one we liked but wanted to wait for the Christmas sale. The lady took out details and promised to call us on Boxing Day.
We received a call from lady on Boxing Day with a massive discount! We were explained about the ordering and delivering process very clearly.
The waiting journey has also been really good. We got updates regularly via text messages/emails. The mattress was delivered on the date selected.
On the delivery date, we received a call from the delivery guys 45 mins before arrival. They were very friendly and polite. They put shoes protectors before walking up to our bedroom and they moved the mattress with care.
Thank you for a very pleasant experience and we are loving our new mattress.
30 January 2026
Unprompted review
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that the entire process, from visiting our Warrington store to the delivery, was pleasant and hassle-free. It's great to know that you were well-informed and that our team provided a smooth experience. Thank you for sharing your positive feedback; we appreciate it.
Megan at Customer Care
Bensons for beds - Superb service from start to finish…
Superb service from start to finish would highly recommend bensons
31 January 2026
Unprompted review
Reply from Bensons For Beds - Warrington Winwick Road321
We're so glad to hear you received superb service from start to finish. Thank you for recommending us; we appreciate your positive feedback.
We’d love to serve you again in the future.
Megan at Customer Care
Gary from bensons in warrington was…
Gary from bensons in warrington was excellent. Creating a relaxed experience and supplying all the information we required to make an informed decision on our new bed and mattress selection.
28 January 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you had such a positive experience. It's great to know that the information provided helped you choose your new bed and mattress. Thank you for your feedback.
Bensons for beds revue
We have been very happy with the service we received from Bensons for bed from arranging interest free credit to assembly and delivery of or new bed . All done very professionally.
25 January 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're very happy to hear that you were pleased with the service you received from arranging interest free credit to the assembly and delivery of your new bed. It's great to know everything was done professionally.
delivery on time ,excellent delivery…
delivery on time ,excellent delivery team clean and efficient.
25 January 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're so happy the delivery was on time and that our team was clean and efficient! We appreciate your positive feedback.
Gary was super helpful and bed is…
Gary was super helpful and bed is comfy. Just getting used to the firmness of it. Should settle over time.
22 January 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that the bed is comfy and that the service was helpful! We appreciate your feedback and hope you continue to enjoy your new mattress.
Linda very nice sales assistant
Linda was once again helpful, polite and professional when I returned to the store to purchase the insurance and care package. On our first visit we were asked about this and decided against it but on reflection decided to take out the insurance
22 January 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're glad you found the assistance helpful and professional during your visits. Thank you for sharing your experience; we appreciate you choosing the insurance and care package.
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you had an excellent experience with our service, from ordering your bed to its delivery!
Excellent service from a knowledgeable & helpful assistant
We had a very positive experience at Bensons, selecting a new mattress. Our assistant Gary was very knowledgeable & steered us directly to the best mattress for us with the best available deal at that time! This led to a very efficient & speedy sale!
23 January 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you had a very positive experience selecting a new mattress! It's great to know that our assistant was knowledgeable and steered you to the best mattress with the best deal, leading to a speedy sale. Thank you for your positive feedback.
Gary at Benson for Beds in Warrington…
Gary at Benson for Beds in Warrington was incredibly helpful and gave genuinely good advice. He wanted us to have the best deal and ensured we left happy with our choices. We’re glad we decided to go in store instead of purchasing online elsewhere. Brilliant service, we can’t wait for our bed and mattress to reply.
19 January 2026
Unprompted review
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you had such a positive experience in our Warrington store. It's great to know that you felt supported in making the right choices for you, and we appreciate you choosing us over online options. We hope you enjoy your new bed and mattress!
Excellent customer service Steve and Andy
Excellent customer service! We were urgently needing to find a new bed and mattress due to being let down by a different bed company and needing to find a bed that day. We stopped by at bensons for beds and explained to steve the situation we had and that we urgently needed a bed the same day. Steve was absolutely amazing and found us a bed at such a great price with a lot of other benefits and discounts too with a big thanks to Andy! We was able to purchase a bed we loved and take it away with us that day! Couldn't recommend them enough, thankyou.
3 January 2026
Unprompted review
Reply from Bensons For Beds - Warrington Winwick Road321
We appreciate your positive feedback! We're happy to hear that our team provided excellent service and promptly helped you find a bed that met your urgent needs. Thank you for recommending us!
Exceptional service from the salesman…
Exceptional service from the salesman to the delivery..
Thank you Bensons
15 January 2026
Reply from Bensons For Beds - Warrington Winwick Road321
We're so glad to hear you received exceptional service from the salesman to the delivery. Thank you for your positive feedback!
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