We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
Company replied
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We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
Company replied
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... See more
Company replied
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... See more
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Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
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A great experience. The staff and service given were excellent and the products we purchased were perfect - I'd definitely recommend Bensons for Beds

Reply from Bensons For Beds - Worksop531
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound set up seems quite complicated. The bed was built and set up with two hours and all rubbish was taken away and the room left clean and tidy - absolutely excellent !!! Bed is amazing surround sound on TV amazing - I have reads loads of negative reviews for this bed and I wonder if maybe people aren’t able to build it and set it up correctly ?? Ours is brilliant ! Thank you :-)

Reply from Bensons For Beds - Worksop531

Reply from Bensons For Beds - Worksop531
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved, from sales, customer service and delivery, was very friendly and accommodating.

Reply from Bensons For Beds - Worksop531
Friendly staff, and knowledgeable.
Very quick putting up bed and removed all rubbish

Reply from Bensons For Beds - Worksop531
Excellent service... cannot recommend highly enough !

Reply from Bensons For Beds - Worksop531

Reply from Bensons For Beds - Worksop531
A good experience from going into the shop and choosing the right mattress, it was delivered on time and efficiently, the delivery men were friendly and careful.

Reply from Bensons For Beds - Worksop531
Demi was my sales person. She helped me choose the right mattress for me and organised the purchase and delivery.

Reply from Bensons For Beds - Worksop531
Customer service excellent and the delivery teams were brilliant nothing was a problem.

Reply from Bensons For Beds - Worksop531
Lovely and helpful young lady in the shop. Delivery men were first class, treat our home with such respect.

Reply from Bensons For Beds - Worksop531
Had no problems Worksop branch was fantastic. They kept us informed all the way.

Reply from Bensons For Beds - Worksop531

Reply from Bensons For Beds - Worksop531
The none pushy salesman was a great help not trying to oversell anything. He was cheerful and kind and listened. All went very smoothly.

Reply from Bensons For Beds - Worksop531
Friendly helpful staff who got on with the the setting up of the bed they arrived on time and left no mess

Reply from Bensons For Beds - Worksop531
From selecting to delivery everything went smoothly and the mattress we selected with assistance from store is giving us our best sleep for a long time

Reply from Bensons For Beds - Worksop531
Excellent service from purchase to delivery and fitting.
Great communication

Reply from Bensons For Beds - Worksop531
The delivery was as expected- on time. The men were careful and considerate of walls and floors. The bed was easy to construct.

Reply from Bensons For Beds - Worksop531
Good deal and great staff at shop
Kept us UTD with delivery on the day
Assembled quickly by two friendly staff

Reply from Bensons For Beds - Worksop531
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