Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... See more
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Emilian and Daniel were both very polite, informative and skilled throughout their time at my home. They introduced themselves and went through how I wanted the bed positions and it felt like nothing... See more
Company replied
Arrived at store knowing exactly what we wanted. Greeted on arrival. Needed to view on the upper floor and Brendon asked us immediately if we were ok with the stairs or needed to use a lift. ("We're g... See more
The sales assistant was lovely, she knew her products and offered practical advice. Having a disability she sensitively aware of the physical needs I may have. I was asked politely about what it was... See more
Company replied
Company details
- #75 of 224 best companies in Bedroom furniture shop
- #39 of 113 best companies in Bed shop
- #28 of 85 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Worksop531
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
- 1909482502
4.8
Excellent
202 reviews
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A good experience
A good experience from going into the shop and choosing the right mattress, it was delivered on time and efficiently, the delivery men were friendly and careful.
5 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Demi was great. Thank you.
Demi was my sales person. She helped me choose the right mattress for me and organised the purchase and delivery.
29 June 2026
Reply from Bensons For Beds - Worksop531
We're so pleased to hear that our salesperson provided such excellent assistance in helping you select the perfect mattress and ensured a smooth purchase and delivery process.
Team Bensons
Customer service excellent and the…
Customer service excellent and the delivery teams were brilliant nothing was a problem.
27 June 2026
Reply from Bensons For Beds - Worksop531
We're so pleased our team provided excellent service and a brilliant delivery experience. Thank you for your kind feedback!
Team Bensons
Lovely and helpful young lady in the…
Lovely and helpful young lady in the shop. Delivery men were first class, treat our home with such respect.
27 June 2026
Reply from Bensons For Beds - Worksop531
We're so pleased our team provided excellent service and treated your home with respect. Thank you for your wonderful feedback!
Team Bensons
Reply from Bensons For Beds - Worksop531
Thank you for taking the time to give us this brilliant feedback
Team Bensons
Had no problems Worksop branch was…
Had no problems Worksop branch was fantastic. They kept us informed all the way.
19 June 2026
Reply from Bensons For Beds - Worksop531
We're so pleased the branch was fantastic and kept you informed. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Worksop531
We're pleased our team was friendly and patient. We appreciate your kind words!
Team Bensons
Superb service and budget friendly …
The none pushy salesman was a great help not trying to oversell anything. He was cheerful and kind and listened. All went very smoothly.
1 June 2026
Reply from Bensons For Beds - Worksop531
We're so pleased our salesperson was helpful, cheerful, and listened, making your experience smooth. Thank you for your kind words!
Team Bensons
Friendly helpful staff who got on with…
Friendly helpful staff who got on with the the setting up of the bed they arrived on time and left no mess
1 June 2026
Reply from Bensons For Beds - Worksop531
We're so pleased our team was friendly, helpful, and efficient with your bed setup. Thank you for your feedback!
Team Bensons
First class service from start to finish
From selecting to delivery everything went smoothly and the mattress we selected with assistance from store is giving us our best sleep for a long time
24 May 2026
Reply from Bensons For Beds - Worksop531
We're so pleased everything went smoothly from selection to delivery, and that our assistance helped you find the perfect mattress for your best sleep!
Team Bensons
Excellent service thanks from purchase to…
Excellent service from purchase to delivery and fitting.
Great communication
18 May 2026
Reply from Bensons For Beds - Worksop531
We're so pleased you had an excellent experience from purchase to delivery and fitting! Thank you for your kind words.
Team Bensons
The delivery was as expected- on time
The delivery was as expected- on time. The men were careful and considerate of walls and floors. The bed was easy to construct.
14 May 2026
Reply from Bensons For Beds - Worksop531
We're so pleased to hear your delivery was on time and our team was careful. We appreciate your feedback on the easy bed construction!
Team Bensons
Good service
Good deal and great staff at shop
Kept us UTD with delivery on the day
Assembled quickly by two friendly staff
11 May 2026
Reply from Bensons For Beds - Worksop531
We're so glad you got a good deal and loved our staff! We appreciate you highlighting our delivery updates and quick assembly.
Team Bensons
New bed for our home
Emilian and Daniel were both very polite, informative and skilled throughout their time at my home. They introduced themselves and went through how I wanted the bed positions and it felt like nothing was an issue for them as they just felt like they were happy to help. The bed was up in no time and it helped with Emilian ringing me prior to attending so I know when to expect them. Both lads very polite throughout and made sure to go through everything with me before final sign off
29 April 2026
Unprompted review
Reply from Bensons For Beds - Worksop531
Thanks so much! We’re really pleased Emilian and Daniel made everything smooth, stress-free, and just how you wanted it.
Staff were polite both the staff at…
Staff were polite both the staff at shop and the delivery people. The product are good too and the staff provided us with the mattresses care to keep it healthy for long time. Thanks to everyone at Bensons
23 April 2026
Unprompted review
Reply from Bensons For Beds - Worksop531
Thank you! 😊 We’re delighted to hear our shop and delivery teams were polite and helpful, and that you’re happy with the product too. Glad the mattress care tips were useful—enjoy many comfy nights ahead! 🛏️✨
Reply from Bensons For Beds - Worksop531
Thank you! 😊 We’re so pleased you loved the service, the team, and your great‑value, quality product. Sweet dreams and see you again soon,
Megan | Customer Care Specialist✨
Excellent service
The guys who delivered the furniture was very well mannered. The furniture was taken the room of our choice and built. The assembly was very professionally built and did not take as long as I would have thought. Thank you Benson Beds.
24 April 2026
Reply from Bensons For Beds - Worksop531
Thank you for your kind feedback! We’re delighted to hear our delivery team were so well‑mannered and professional, and that everything was built smoothly in the room of your choice. Enjoy your new furniture,
Megan | Customer Care Specialist
Glen in the Worksop store was helpful…
Glen in the Worksop store was helpful and friendly in choosing the mattress I wanted, which was delivered courteously on time.
16 April 2026
Reply from Bensons For Beds - Worksop531
Thank you for the lovely feedback! We’re so pleased Glen in Worksop helped you find the perfect mattress—and that delivery was right on time 😊
Hope to see you again in the future,
Megan | Customer Care Specialist
Visited Worksop store very good…
Visited Worksop store very good experience in choosing Mattress Shane & Demi excellent sales personnel
18 April 2026
Unprompted review
Reply from Bensons For Beds - Worksop531
Thank you for your feedback. We’re delighted to hear that you had such a positive experience at our Worksop store, and that Shane and Demi provided excellent support while helping you choose your mattress. Your comments will be shared with the team.
Thank you for your positive review – Lauryn at Customer Care 💜
Shopping without being pressured
The sales assistant was lovely, she knew her products and offered practical advice. Having a disability she sensitively aware of the physical needs I may have.
I was asked politely about what it was I was looking for and if I was suffering with pain on waking etc. Advice was spot on and I hope once it arrives I’m going to get a restful night. Her name was Demi at the Worksop shop . She was pleasant, bubbly & knowledgeable
6 April 2026
Reply from Bensons For Beds - Worksop531
We're so glad to hear that you had such a positive experience! It's wonderful to know that our sales assistant was so helpful and understanding of your needs, offering practical advice with sensitivity. We appreciate you sharing your experience.
Team Bensons
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