Berkeley Psychiatrists Reviews 

1,608
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 800 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally kind, patient, and thorough during their medical assessments. Many people feel completely understood and supported in a judgment-free environment that puts them at ease immediately. People also highlight the remarkably smooth process and efficient service that make consultations both comfortable and deeply reassuring. Consumers appreciate the clear communication, helpful guidance, and prompt responses regarding their ongoing care and treatment plans. Reviewers consistently note that both administrative teams and clinical practitioners go above and beyond to deliver truly exceptional support throughout.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing clinicians and administrators as... See more

Service

Consumers find service to be positive, praising the efficient, professional, and compassionate process from... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting clear communication and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, straightforward, and efficient... See more

Response time

Reviewers express high satisfaction regarding the prompt response times. Customers highlight that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

Nicole has been brilliant! She is easy to contact if I’ve need information. When I was experiencing some mild side effects Nicole was very helpful and dealt with the issue straight away and changed m... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. #1 of 7 best companies in Psychiatrist
  2. #1 of 5 best companies in Child Psychologist
  3. #1 of 6 best companies in Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


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4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,608)

783 reviews in the last 12 months

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Rated 4 out of 5 stars

I had a good experience with Berkeley…

I had a good experience with Berkeley Psychiatrists during my initial appointment. Jelena Poznakova was understanding, attentive, and listened to me.

I was, however, disappointed when I called before getting an appointment about the status of my ADHD referral, and I asked the administrator, "How long should I wait to call? Should I call in 2 weeks?" And she said, "Yeah, if you like"

This was extremely unhelpful, lacked clear communication, and was rather poor customer service. Nevertheless, Jelena made up for this poor interaction.

9 July 2026
Rated 5 out of 5 stars

ADHD assessment

Easy booking process, I choose a weekend appointment with Dr Stroma Macfarlane. She was so lovely, made me feel really comfortable, no judgement I opened up to her which I normally find very difficult.
Diagnosed the same day, which Dr Strome explained the diagnosis to me so cleary and helped me understand things. My report was sent over to me the same day too. Medication was issed which took 5 days to arrive, very quick.
Would highly recommend Dr Stoma I wish id done it years ago. Worth the money, didn't want to pay but I was getting a lot worse and couldn't carry on the way I was. Thank you Dr Stroma you are an amazing lady, thank you for listening and helping me.

6 July 2026
Rated 5 out of 5 stars

I can't thank Berkeley Psychiatrists…

I can't thank Berkeley Psychiatrists enough for the support and understanding I received throughout my ADHD assessment. I was naturally quite nervous going into the appointment, but from the moment it started, I was made to feel at ease.

My psychiatrist was kind, patient, and genuinely listened to me without judgement. For the first time in a long time, I felt like someone truly understood my experiences and took the time to explore them properly. I never felt rushed, and everything was explained clearly, which made the whole process much less overwhelming.

Receiving my diagnosis has given me a much better understanding of myself and has answered so many questions I've had over the years. I'm incredibly grateful for the professionalism, compassion, and care shown by everyone involved.

I would highly recommend Berkeley Psychiatrists to anyone considering an ADHD assessment. Thank you for helping me take such an important step forward.

10 July 2026
Rated 5 out of 5 stars

Definitely yes!

I was diagnosed with ADHD in my 40s. My experience with pharma consultation was very positive. Mrs. Jojo Lee is a brilliant expert in ADHD, and her kind, attentive, and professional approach helped me understand my options. I highly recommend Mrs. Lee as a clinical pharmacist with passion for making people's lives better. Many thanks! 🫶🏻

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Berkeley Psychiatrists 5/5

Berkeley Psychiatrists has been wonderful and quick to help. Dr Mohammad was fantastic and offered great insight and advice to my case. Much appreciate and many thanks to the team!

30 June 2026
Rated 5 out of 5 stars

Excellent service, and understanding staff!!

From start to on going they have been excellent, it’s a private clinic that also offers NHS choices, from referral for ADHD, I was contacted within a week to arrange an appointment via teams, within the month I had that appointment, was diagnosed as expected and had my meds appointment 2 weeks later and am now on my medication, follow up appt booked and all with in two months of referral, the staff have been extremely supportive and easy to deal with……highly recommend, less than two months to change my whole outlook on life!!

6 July 2026
Rated 5 out of 5 stars

I can't recommend them highly enough.

My whole experience has been very positive. Throughout my ongoing titration, Olivia has been incredibly helpful and quick to respond to and action any changes. Whenever I have contacted Berkeley, every member of staff I have spoken to has remained patient, understanding and supportive. I have always felt that I am being treated with genuine care. I can't recommend them highly enough.

6 July 2026
Rated 5 out of 5 stars

Friendly and helpful

They were friendly, thorough, thoughtful and considerate. No complaints. Very quick assessment and follow-up appointments are scheduled right there and then, so theres no anxiety around knowing when the next one will be.

6 July 2026
Rated 5 out of 5 stars

Professional, compassionate and reassuring

I had my ADHD assessment with Prof Chandrappa and found the whole experience to be excellent.

From the outset, he was kind, approachable and very easy to talk to. He took the time to understand both my childhood history and the day-to-day challenges I experience, asking thoughtful questions and listening carefully throughout. I never felt rushed or judged, which made it much easier to talk openly about things I have struggled with for many years.

Following the assessment, Prof Chandrappa clearly explained his conclusions and confirmed a diagnosis of ADHD (predominantly inattentive). Although receiving a diagnosis brought mixed emotions, I left feeling relieved, understood and reassured that my experiences had been taken seriously.

My assessment was arranged through the NHS Right to Choose pathway. I was also very impressed with Berkeley Psychiatrists as a whole. The booking process was straightforward, communication was excellent, and I was able to have my assessment within four weeks of my referral, which exceeded my expectations.

I have a follow-up appointment arranged to discuss treatment, and based on my experience so far, I would have no hesitation in recommending Berkeley Psychiatrists to anyone seeking an ADHD assessment. The whole process has been professional, compassionate and supportive.

6 July 2026
Rated 5 out of 5 stars

I would highly reccommend- compassionate and efficient

Great service. I was able to book an assesment within days at a time convenient for me. I saw Dr Hollie Hearfield who put me at ease immediately and showed great compassion throughout the assesment. She listened and fedback throughout. The arrangement with medications and delivery is straightforward and efficient. I would highly reccommend.

29 June 2026
Rated 5 out of 5 stars

Couldn’t have had a better experience through Right to Choose

My experience with Berkeley Psychiatrists through the Right to Choose scheme has been excellent. I was offered an ADHD assessment within a week of my GP referral, and had my video call the week after. During my assessment, Dr Nirvana Chandrappa have been very accommodating during the assessment and after. I had plenty of time to reflect on and discuss my health concerns, and he has continued to support me after the assessment by responding to my requests and queries I have had promptly and helpfully. I also got my full diagnostic report as soon as I requested it; big thanks to the incredible admin team, especially Jesse and Olivia. My titration experience with Ms Claire Carroll has been fantastic. I have been given a range of medication options, practical advice, and Claire always making me feel listened to and never rushed. I genuinely couldn't have asked for a better experience and would highly recommend Berkeley Psychiatrists to anyone looking for an ADHD assessment and ongoing care.

6 July 2026

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