Berrybase Reviews 

2 orders and both time the package was not sealed properly. Unfortunately, the second time 2 items of 3 was missing from the package. I don't think I will order from them again because I always get packaging issue. I will gonna stick to Amazon, much more reliable!

Avoid. Send ed wrong items and when i took contact answer was it is much newer item. I was forced to pay return shipoing at my cost when they send me wrong items.

Customer service is just horrible

I ordered some Sonoff units and i never got a confirmation mail, but the money where booked. Haven't heard anything in 10 days.

Several months ago I registered as a member of BerryClub because I was interested in purchasing RaspberryPi. There is a shortage so only members can buy it there. Last Thursday it appeared it in stock, I added the kit to cart, went to checkout, wanted to pay and in the last checkout step they removed my kit from the cart and cancelled my BerryClub membership. I couldn't add it again and had to wait to reactivate my membership. By the time they reactivated it the kit was sold out. I wrote them an email but nobody replied, phone number is unavailable.

delivery took long time... they send an email and told me they already send it but the delivery monitoring didn't changed for over 2 week. It arrived a day ago but it took way to long. At least everything is working but I won't order here again.

I had an issue with a game boy style raspberry pi case bought through them and the return process was very painless.

Ordered few items, one was broken one was not cpmpactible. So I asked what I should do with these and the seller told me, I should send back the one, thats not compactible, and the one that's broken can be thrown into trash, but they send me a new one.
That sounded too great to be true.
The E-Mail was from the 28th of juny, today, nearly 2 weeks later, I recieved the refund, but I'm still waiting for the broken one.

No refund option for not delivered items.
Delivery time and communication is their biggest problem.

Unacceptable long delivery time - more than 29 days within EU.
Refund they ignore - must be claimed through Paypal.
E-mails often not responded
Very very disapointed in such german service

I got a bad batch of LED matrix displays from them, and they say it is my fault they don't work. I tested panels from another supplier on exact the same microcontroller, so there is nothing wrong with the controller nor my code.
They don't take the displays back because I soldered wires to the boards, but you can't test the displays without soldering wires or connectors to them, so that is a Catch 22. They don't take responsibility for selling crap products and leave you dumbfounded. Bad company.