Berrys Coaches Reviews 

1,064
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Berry’s, what has happened to your service, it’s gone downhill over the last couple of years. Just returned from a trip to London, our coach arrived 20 minutes late and wasn’t the usual nic... See more

Rated 5 out of 5 stars

Great trip today to London with Berrys superfast 3. Drivers were great both ways, helpful, informative and professional. Highly recommend. Buses were on time both ways, clean and comfort... See more

Rated 5 out of 5 stars

Berrys London Superfast is absolutely excellent. Couple of years back due to train strikes switched from trip to Waterloo to Ilminster to Hammersmith coach and have never looked back. £29 return for O... See more

Rated 5 out of 5 stars

My husband and I went on the Berrys trip to Windsor Great Park yesterday 13th May. This included lunch and visiting Savill Gardens. Both of which were lovely. The afternoon included a cream tea on... See more

Company details

  1. Transportation service
  2. Bus tour agency

About Berrys Coaches

Written by the company

About Berrys

Welcome to the home of London Superfast! Connecting London and the West Country since 1920.

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London Superfast
Day Tours
Visitor Guides
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4.0

Great

TrustScore 4 out of 5

1k reviews

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4.0

All reviews

(1,064)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliably great service

Easy to book online, super helpful staff when you need to talk to them, convenient free parking at pick up point, friendly and efficient staff on board, reliably great service - well done!

3 April 2024
Rated 4 out of 5 stars

Great friendly staff

Great friendly staff. Service efficient and running on time. Only drawback is that the coach was full and the seats felt very cramped.

26 March 2024
Rated 4 out of 5 stars

Staff were lovely

Staff were lovely. Shame the usb charging ports weren’t working as deffo needed them. Had premium seats but on way home on newer coach we didn’t feel that we had as much legroom as the older outbound coach?

24 March 2024
Rated 4 out of 5 stars

Comfy coaches

Comfy coaches, got us where we wanted to go, toilet is tiny, coffee wasn't that nice, wish the bus back home was a bit later

27 March 2024
Rated 5 out of 5 stars

Fantastic experience on a school ski trip

We used Berrys Coaches for our week long school ski trip to France where we had the company of the two Berrys drivers, Christian and Bogdan. The coach was in excellent condition but what was phenomenal was the two drivers themselves. From the start they were chatty and jovial and clearly knowledgeable about driving to Europe. They were also so accommodating, even letting our pupil request songs for the journey back that they made into a playlist and transporting a pupils to hospital when we could not get a taxi when in France. They also got us to the France ferry terminal 2hrs earlier than planned. It was honestly such a pleasure to have them with us on our trip and we are very grateful to them and Berrys coaches who we would happily use again.

29 March 2024
Unprompted review
Rated 5 out of 5 stars

A very reliable service

A very reliable service. We are lucky to have Berry's, especially when train service is so unpredictable now. Friendly drivers and helpful couriers. The seat numbers are a bit haphazard but as a very regular traveller, I'm used to that now! Liz

19 March 2024
Rated 3 out of 5 stars

On my journey to London and return

On my journey to London, there was no WiFi available for passengers. And on my return journey the coach seating was very uncomfortable, as there wasn't much space between rows of seats. We have been using your service for many years and have never had cause to complain before, but I guess we have never been on that particular bus before??

26 March 2024
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Reply from Berrys Coaches

Thank you for your feedback regarding the Wifi. We apologies for the inconvenience this caused on your journey. We will investigate and look to get it back up and running as soon as possible if there is an issue. Best Wishes Berrys Coaches

Rated 4 out of 5 stars

The buses were on time and the young…

The buses were on time and the young man was very attentive on the trip to London. The steward on the return journey was a bit abrupt. The seat belts were difficult to pull through, caught on attachment at the top of the seat.

26 March 2024
Rated 2 out of 5 stars

Only received ticket

Only received ticket, after several requests, only on day before journey.

Floyd

21 March 2024
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Reply from Berrys Coaches

Thank you for your feedback. We trust you enjoyed your journey with us. Tickets are automatic sent via email at the time of booking. We believe your tickets went to your spam inbox. To avoid this issue happening again, you can mark our emails as safe or move them to your inbox which will addresses the situation for the future. Best Wishes Berrys Coaches

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