Berrys Coaches Reviews 

1,064
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Berry’s, what has happened to your service, it’s gone downhill over the last couple of years. Just returned from a trip to London, our coach arrived 20 minutes late and wasn’t the usual nic... See more

Rated 5 out of 5 stars

Great trip today to London with Berrys superfast 3. Drivers were great both ways, helpful, informative and professional. Highly recommend. Buses were on time both ways, clean and comfort... See more

Rated 5 out of 5 stars

Berrys London Superfast is absolutely excellent. Couple of years back due to train strikes switched from trip to Waterloo to Ilminster to Hammersmith coach and have never looked back. £29 return for O... See more

Rated 5 out of 5 stars

My husband and I went on the Berrys trip to Windsor Great Park yesterday 13th May. This included lunch and visiting Savill Gardens. Both of which were lovely. The afternoon included a cream tea on... See more

Company details

  1. Transportation service
  2. Bus tour agency

About Berrys Coaches

Written by the company

About Berrys

Welcome to the home of London Superfast! Connecting London and the West Country since 1920.

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London Superfast
Day Tours
Visitor Guides
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4.0

Great

TrustScore 4 out of 5

1k reviews

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4.0

All reviews

(1,064)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Berry's are totally Brilliant

Berry's are totally Brilliant. Great service, lovely and friendly customer service when yo speak to them. The London trips are great value and very convenient. Always recommend to everyone I know.

9 March 2024
Rated 5 out of 5 stars

Wow what a brilliant service Berry's…

Wow what a brilliant service Berry's offer with their London Superfast journeys.
Andy, our courier, had such a lovely manner,
On our return journey there was a lady travelling alone in a wheelchair. Andy made sure that she was served first, that she was warm enough and engaged in conversation with her.
He is a real credit to the company.

3 March 2024
Unprompted review
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Reply from Berrys Coaches

Thank you for your kind words. We have passed on your feedback to Andy and the team. Best Wishes Berrys Coaches

Rated 5 out of 5 stars

What can I say?

What can I say?? Except an amazing company for accessibility. From booking to travelling. The staff were all great, booking was easy, getting on and off the coaches was simple enough, securing my wheelchair was great too. The journey was so smooth and pleasant. Definitely be using them again for my travels and would highly recommend to anyone with accessibility or extra needs.
All you have to do is phone to book and let them know your requirements so they can ensure they put the correct vehicle on that trip for you. Well Done Berry's!!

2 March 2024
Unprompted review
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Reply from Berrys Coaches

We're delighted you had an enjoyable trip. Thank you for your feedback. Best Wishes Berrys Coaches

Rated 4 out of 5 stars

Disappointed

The outward journey was very good but the return trip was not as booked, I was expecting the same type of coach with a downstairs seat with table and tea or coffee available. Unfortunately the return was just a normal coach and driver and the journey was not as comfortable. If I had been notified of the change in facilities I would have bought my own drink and snack.

11 January 2024
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Reply from Berrys Coaches

We were sorry to hear of your disappointment on this occasion but pleased to hear you enjoyed your upward journey. We would advise that we operate a range of single and double deck vehicles across our services and whilst the double deckers have table facilities unfortunately, they are not available on all the single deck coaches and hence we do not guarantee their provision. As regards to the lack of host, this was as a result of last-minute sickness and unfortunately covering these situations is proving increasingly difficult and we trust you will also appreciate we are the only intercity operator offering this facility. Unfortunately, it is not practical to inform passengers if a host is not available, although we are endeavoring to modify our booking system to enable this. We trust you will find our explanation satisfactory, consider our services overall to be good value and continue to use us in the future. Best Wishes Berrys Coaches

Rated 4 out of 5 stars

PHILLIP

It's a good service . food on bus could be better . And later bus on Saturday .

19 February 2024

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