First of all, I was served a very dry cake which was most likely a few days old! Second of all, their section upstairs smelled like a rotten corpse! Third of all, I couldn't fit in their toilet! There... See more
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The cheesecakes were perfect for large birthday parties. The blueberry brownie cake was particularly delicious. The cakes are well packed and travel well. Only thing I would suggest is to allow cak... See more
Thank you for the very delicious cakes you made for us! We chose from a varies of cakes, so we could wish a really happy birthday to our colleagues who enjoyed their favourite tastes. The cakes are... See more
Brunch på Falkoner allé Kan god anbefale Bertels for brunch
Company details
Written by the company
HANDMADE IN DENMARK Bertels er grundlagt i København i 2014, og vi er stolte af at kunne præsentere et bredt udvalg af den klassiske håndlavet cheesecake, med et New York-touch. Bertels cheesecakes er en smuk blanding af den klassiske amerikanske opskrift og de karakteristiske smage, der kendetegner Danmark. Bertels er anerkendt for at fremstille byens bedste cheesecake, med mere end 30 forskellige smagsvarianter, lige fra vores berømte bestseller Oreo, til de mere klassiske Raspberry Vanilla og Chocolate Ganache. Besøg os i en af vores butikker, og nyd en kop friskbrygget kaffe, the eller anden drik, sammen med et stykke af byens bedste cheesecake. En udsøgt smagsoplevelse i en klassisk hyggelig dansk atmosfære. Vores mest besøgte butik, ligger i Kompagnistræde 5. Det er en gammel smykkebutik, en arkitektonisk perle fra det klassiske gamle København. Du er altid velkommen i vores butikker.
Contact info
kompagnistrade 5, 1208, kobenhavn, Denmark
- 27130906
- bertelssalon@gmail.com
- www.bertelskager.dk
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Brunch på Falkoner allé
Brunch på Falkoner allé
Kan god anbefale Bertels for brunch
I tried it on both places falkoner alle…
I tried it on both places falkoner alle and in the town
It’s real the best cake in town 😍
Very tasty cake
Best cheese cake!
Cake design was not professional
Cake design was not professional. There is not smaller size of some of the cakes and people have to buy the only big and pricy size.

Reply from Bertelskager
Oreo strawberry cake was very good!
Best cheesecake in town
I've have tried there cakes several times and I definitely love it.
Amazing cheesecakes
The cheesecakes were perfect for large birthday parties. The blueberry brownie cake was particularly delicious. The cakes are well packed and travel well.
Only thing I would suggest is to allow cakes to be picked up at other locations than the one in central CPH.
the best cheesecake I have eaten in…
the best cheesecake I have eaten in Denmark, very friendly service, perfectly made cake just as I wanted it. I recommend 🎂❤️
Best service ,and cheesecake in…
Best service ,and cheesecake in Copenhagen, will definitely be back
Unprofessional staff
The cake was ok but when I arrived to pickup the cake for my birthday, the store was closed (during open hours). spent a long time waiting outside in the rain. I called them many times but they didn’t pickup the call. I spent a stressful time outside waiting for some luck because I have no other choice and it was my birthday day. Of course I will never again order a birthday cake from there.

Reply from Bertelskager
TRAUMA
First of all, I was served a very dry cake which was most likely a few days old! Second of all, their section upstairs smelled like a rotten corpse! Third of all, I couldn't fit in their toilet! There's barely space for 1/2 person. Instead of traumatizing your senses with bad food and horrible smells for 60 kr, go bake yourself a nice cake or something and stay at home with your children.
Delicious, high quality!!!!
Thank you for the very delicious cakes you made for us!
We chose from a varies of cakes, so we could wish a really happy birthday to our colleagues who enjoyed their favourite tastes.
The cakes are bigger than usually, so everyone was satisfied :).
Delicious cakes and very professional…
Delicious cakes and very professional and fast service.
5 stars and keel up the good work :)
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