Just had solar panels and a battery fitted. Very pleased with the service from initial contact through to after sales service. The sales team explained well and the fitting team were very friendly a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Just had solar panels and a battery fitted. Very pleased with the service from initial contact through to after sales service. The sales team explained well and the fitting team were very friendly a... See more
Company replied
After the installation we discovered that we needed a smart meter and the guy who fitted the meter managed to disconnect the panels. I rang bespoke and lindsey contacted the electrician who thankfully... See more
Company replied
Liked - nearly everything about them. No hard sell, everything explained from start to finish. Installation time was exceptionally quick WHEN they could be bothered to turn up. Four set dates were not... See more
Company replied
The installers (Chris & 2 others) totally professional, timeframe was so quick. Andrea the Manager was so efficient and helpful, gave us exactly what we need. Such as, all documents required to b... See more
Company replied
Welcome to Bespoke Solutions (NE) Ltd - Your Premier Solar Installation Company in Teesside. At Bespoke Solutions (NE) Ltd, we are committed to revolutionizing the energy landscape through our cutting-edge solar installation services. As a leading provider of bespoke solar solutions, we pride ourselves on delivering sustainable, efficient, and cost-effective renewable energy solutions tailored to meet the unique needs of our clients. Tailored Solutions for Every Need: Our team of experienced professionals understands that every home or business has distinct energy requirements. That's why we offer personalized solar solutions designed to maximize energy generation while minimizing costs. Whether you're looking to power your household or commercial facility, we have the expertise to design and install bespoke solar systems that perfectly match your energy needs and budget. Expert Installation Services: At Bespoke Solutions (NE) Ltd, we believe that flawless execution is key to the success of any solar project. Our skilled technicians possess the knowledge and expertise to handle every aspect of the installation process with precision and care. From site assessment and system design to panel installation and grid connection, we ensure that every step is carried out to the highest standards of quality and safety. Quality Products, Guaranteed Performance: We understand the importance of using reliable, high-quality components to ensure the long-term performance and durability of your solar system. That's why we partner with trusted manufacturers to source top-of-the-line solar panels, inverters, and mounting systems. Our commitment to quality means that you can trust your solar investment to deliver reliable, sustainable energy for years to come. Customer Satisfaction, Every Step of the Way: At Bespoke Solutions (NE) Ltd, customer satisfaction is our top priority. From your initial consultation to post-installation support, we strive to provide an exceptional experience at every stage of the process. Our friendly and knowledgeable team is always on hand to answer your questions, address your concerns, and ensure that your solar installation exceeds your expectations. Join the Solar Revolution with Bespoke Solutions (NE) Ltd: Whether you're looking to reduce your carbon footprint, lower your energy bills, or gain energy independence, Bespoke Solutions (NE) Ltd is here to help you harness the power of the sun.
The Future Building, Teesway, Portrack, TS18 2RS, Stockton-on-Tees, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good company to deal with that do what they say in the brochure.

Reply from Bespokesolutionsneltd
Brilliant from start to finish. Would recommend and very happy with our solar panels.

Reply from Bespokesolutionsneltd
Very satisfied with our solar panels, great company would recommend. Easy to deal with and efficient. James was a pleasure to deal with.

Reply from Bespokesolutionsneltd
we had solar panels fitted , the process was easy, the service was exemplary and communication from the company was excellent.The result was a very satisfied customer.

Reply from Bespokesolutionsneltd
The whole process of assessing the property to installation of panels was incredibly straight forward. The staff were all knowledgeable, friendly , always on time. Work done with no mess/ fuss.Initially purchased solar panels only. After 6 months now having a battery added to the system. Producing far more energy than quoted at the start.

Reply from Bespokesolutionsneltd
On time,polite,prompt,efficient.very happy with the panels,now having battery added to system. James very helpful.

Reply from Bespokesolutionsneltd
Good friendly service. They come when they say and have a good help desk. Record the sales pitch from James as the info comes thick and fast.

Reply from Bespokesolutionsneltd
Just had James at my home talking about solar panels, great communication, on time,felt at ease, truthful,and very professional, 5 stars.

Reply from Bespokesolutionsneltd
Had a engineer called Sammy come this afternoon on behalf of utilita I found him professional very helpful and he was more help than anyone has been here before he is a credit to his company

Reply from Bespokesolutionsneltd
Wonderful experience from sales through to fitting and support. Everyone from James in sales, then chatting with the director through to Lucy in support were knowledgable and helpful. The Fox app is great and getting the export tariff with Octopus was really easy. Looking forward to adding a battery later. Thsnk you all.

Reply from Bespokesolutionsneltd
Very happy with the whole process of using bespoke for solar and batteries
Friendly.Would recommend

Reply from Bespokesolutionsneltd
We recently had Solar panels and battery installed for which we were very satisfied with.The workmen were plesant and efficient.They left everything tidy before they left.

Reply from Bespokesolutionsneltd
From the very first interaction with Bespoke Solutions NE Ltd, to the installation of the solar system, we have been extremely impressed. Mike gave a thorough explanation of planned install, then once we agreed to proceed, within a couple of days we had an in-depth survey, and a week or so later, the lads came and installed the whole system (six panels, inverter and associated cabling/equipment) within an incredible two hours!! Follow up from Andrea has been spot-on too.
So far the system seems to be producing decent amount of power. May look at a battery storage next!!

Reply from Bespokesolutionsneltd
Very quick and mess free installation. The installation was done within a couple of hours and a full system over view and app instructions explained. The after service also very good as when I hadn’t received my invoice it was found it had gone into my spam folder so this was resent and no further issues. Also fully informed about the notifications to my supplier and my network provider.

Reply from Bespokesolutionsneltd
Initially arranged for solar panels to be fitted earlier this year. Friendly down to earth service - very efficient. The product is great and works very well so recently added on a battery. The service was again very good and the product is great.

Reply from Bespokesolutionsneltd
From the very start everything was so easy.
Michael the salesman us talked through the procedure, without any pressure.
We agreed that we would have 6 panels.
The day came for the panels to be installed. The team arrived on time and worked quickly to install the panels.
They showed us how to use the app. and we were making our own electricity.
We are so pleased that we chose Bospoke and would highly recommend them

Reply from Bespokesolutionsneltd
having had a number of attempts to find a supplier of solar panels, this was an impressive efficient response with explanations as to what was needed. The installation itself completed in a few hours, no mess and the follow up from Admin in providing certificates and further explanations prompt and supportive for someone who is finding technology and the internet increasingly difficult to navigate.

Reply from Bespokesolutionsneltd
Lovely people, helpful and knowledgable. Smooth installation and would recommend

Reply from Bespokesolutionsneltd
Excellent experience! Very careful work, done promptly, to a high standard. All the staff were very responsive to customer requests

Reply from Bespokesolutionsneltd
The installers (Chris & 2 others) totally professional, timeframe was so quick. Andrea the Manager was so efficient and helpful, gave us exactly what we need.
Such as, all documents required to be able to sell excess energy to the grid. No MCS cert is required I am still receiving at least 15p per kWh from Octopus as advised by Bespoke. Brilliant!

Reply from Bespokesolutionsneltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.