The organisation I am referring to are "thebestairfare.uk" it is important to note the word "the" this company has copied "bestairfares" which is a matter for their legal department to resolve. Loo... See more
Company replied
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See what reviewers are saying
If you see any Positive reviews about this company then it’s fake review or made my best airfares because this company is made my Pakistani scammers.I booked a ticket with them for £1191 which they ca... See more
Company replied
Got me the best fair for my trip🤩🤩 Jack went above and beyond, he was patient and understanding of my needs. He answered all my questions and I received my tickets as promised. Great communication a... See more
Company replied
I’m really glad that I interacted with jimmy from best air fares.com & his extension is 188 and to be very honest this is first time someone genuinely helped me with things on 1st try like he’s the gu... See more
Company replied
Company details
Written by the company
At BestAirfares.com, we unlock exclusive unpublished fares to help you save more on every journey. Backed by 24/7 expert support, we make travel affordable, simple, and stress-free.
Contact info
3.2
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s scam
It’s scam, they charged me for 7 tickets and I only get 3 and they refused to give me my money back, I have to contact the airline and let them know what happened and get my money. But yes they are horrible and give me a hard time
6 February 2025
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Mark Trimonti.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Its A Scam website ..
Its A Scam website ... do not book or use them ,,,I been hacked to put a deposite of £200 and then they stopped picking my phone ... there is only one guy who pickes your phone ( he is the main hackker ) very soft spoken , I went to compnies house and found out his name is VISHAL KHATTER ..
now how these guys will play , bank will not delare this as fraud cause the company is registerd . so your money is gone forever
I have launched a compliant with the police dept Uk and delhi police cause he picking up phone from delhi ( my uncle is a police commesioner in lajpat nagar II and we have traced his IP adderess and location )
6 February 2025
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Mark Trimonti.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Donald was very knowledgeable and…
Donald was very knowledgeable and professional. Thank You for helping me and my mom find tickets to Guatemala.
29 January 2025
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Mark Trimonti . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Recommended to all greatest service…
Recommended to all greatest service always their tickets are genuine they helped me immediately whenever i ask for help
9 January 2025
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Mark Trimonti . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Mark Trimonti . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Mark Trimonti . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Mark Trimonti . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Mark Trimonti . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
TOTAL SCAM
This company is a total scam. I booked tickets via Kayak which sent me to BESTAIRFARES. Shame on Kayak! After a month of them telling me my flight would be ticketed any day I tried to get them to cancel and still no luck so I had to work through American Express. The FAA should get involved in this along with the AG. This is an offshore scam. Be careful. At this point American Express is working to get a response.
17 December 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Mark Trimonti.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
File an AG complaint
Predatory, untruthful company. They charged for 14 tickets and delivered 3 and refuse to refund for the other 11.
Then they charged for 1 more ticket, sent confirmation and then cancelled 3 days later (verified with airline) but did not notify. We found out when we wanted to check in.
This makes 12 refunds for close to $10K
If you have had a bad experience with this company (or any of its shell company affiliates) - please submit a complaint to the AZ Attorney General (AG). They will only take action if multiple consumers had an issue.
Simply go to AZ AG website and click "file a consumer complaint"
15 December 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Mark Trimonti.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
BESTAIRFAIR IS A SCAM
BESTAIRFAIR IS A SCAM - 1-855-997-6999
booked 5 flight tickets for $1,031.00 and I never received the ticket confirmation. I've call them and they are now asking my credit card number to charge $4.00 to give me any information.
22 November 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Mark Trimonti.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
The company promised two flight tickets…
The company promised two flight tickets (received and agreed to their price that was much higher that listed on their website).
e-tickets were to be emailed within 24-48 hours. A full week went by, several calls/emails - still no tickets. Beware of the scammers such as this company.
21 October 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Mark Trimonti.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
What a great company and employees
What a great company and experience! I was working with Steve and he made the whole process so simple and stress free. I was worried I was not going to get a wheelchair seat for my mother but Steve took care of the whole thing. Not only was it stress free but it even was cheaper than booking it directly with the airline. Will buy again!
17 October 2024
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Mark Trimonti . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Very disappointed with this company
Very disappointed with this company! I should have read the reviews first. Similar story they offered low rates then called back within the hour that all seats were sold out. The flight is 5 months out, not a likely story. Would never recommend do business with them.
19 October 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Mark Trimonti.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Mark Trimonti
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Booked with them
Booked with them, received a confirmation after putting in my cc #. then they later sent an email saying airlines did not confirm the price, I missed the 1 email they sent, then we found out two months later that airlines never confirmed the price/flight and ,3 days before our trip 10/8 we find out we do not have a flight. Do not buy from them, I think they just want your identity
13 August 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
Its TRAP guys Don't fall into it
Its TRAP guys Don't fall into it
Its TRAP guys Don't fall into it. They will scam you with low ticket prices and then the next day will demand fare settlement which is way higher than the comparable price for same flight.
Thet are super FRAUD people running the business under fake names and without any official addresses as travel agents.
29 September 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Steve has provided exceptional customer…
Steve has provided exceptional customer service. I’m very pleased with his willingness to answer questions and provide exactly what is needed.
13 September 2024
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: sales@bestairfares.com
This is a bait and switch scam
This is a bait and switch scam. They offer cheap tickets at a price the airline can not match. My tickets were cancelled days before without me knowing. The kept the booking fees. fighting to get my refund.
DO NOT USE.
22 August 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Run,run fast
Booked a flight for $140.10 got a call, minutes later and said no carroyon or luggage…”no refunds “…they tried to “upgrade”to full fare for $290.00( real site for airline full fare was $155.00)…….
1 September 2024
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
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