Better - Finsbury Leisure Centre Reviews 

2
TrustScore 3 out of 5

3.0

Norman Street, EC1V 3PU London, GB


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Company details

  1. #3 of 4 best companies in Leisure Centre
  2. #8 of 11 best companies in Fitness centre
  3. #13 of 21 best companies in Gym
  4. #3 of 4 best companies in Indoor Swimming Pool
  5. #2 of 2 best companies in Library
  6. #5 of 6 best companies in Outdoor Swimming Pool

Written by the company

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Contact info

  • Norman Street, EC1V 3PU, London, United Kingdom

3.0

Average

TrustScore 3 out of 5

2 reviews

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3.0

All reviews

(2)

5,548 reviews in the last 12 months

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Rated 1 out of 5 stars

£19 for a dirty squash court ?

how can you charge £19 for a dirty squash court ? wholesale energy prices are below the level of 5 years ago in nominal terms and none of your staff have had pay rises in line with these price rises.
pure social theft & mismanagement of community resources, shame on you

1 January 2025
Better - Finsbury Leisure Centre logo

Reply from Better - Finsbury Leisure Centre

Good Morning J-Lord,

Thank you for your review.

The price increase is an annual occurrence that reflects economic inflation. As a charitable social enterprise, any money we make goes back into the business. This can be in the form of training our staff, improving our centres and services and supporting athletes through our GLL Sports Foundation.

Further to this we have to look at the long term viability of the centre. With increasing utility and other operational costs we have had to make the decision to increase all membership fees by a minimal amount, to ensure the survival of the centre and that we are able to support the community for years to come.

We offer discounted memberships for seniors, those on benefits, students, key workers and customers who are registered disabled. As well as GP referral memberships. Moved by the plight of the refugees fleeing the war in Ukraine, we set up a scheme offering all refugees in England and Wales free membership to leisure centres, gyms and pools for a six-month period. To date, we have set-up more than 5,000 memberships. This continues to be available to anyone granted refugee resettlement status in the last twelve months.

Most recently we have launched the warm spaces initiative where we provide a warm space for members of the public to have a safe area where they can get out of the cold, grab a cup of coffee and socialise. We also recently refurbished the Leatherhead and Southgate Leisure Centre with brand-new gym equipment and updated amenities.

Thank you for your understanding.

Kind regards,

Charmaine

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