Not great gym, small gym not too much equipment, and the people most of the time are on the phone and not let you have your turn, very disappointed, the facilitates are okay
Company replied
Location
Switch location34 Sidcup High Street, DA14 6EH Sidcup, GB
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See what reviewers are saying
This is my first membership to a gym. Many are very expensive but the Better Gym is more affordable with a fantastic app with help and advice . I have only been using the treadmill so far as I am only... See more
Company replied
Feels a bit cheeky to still be using lockers that charge 20p per use for members paying £60pcm - surely need lockers that people can just bring their own lock for. Showers and changing rooms ar... See more
Company replied
I was a member a year ago but had to leave following an operation but I rejoined at the first opportunity. It is like coming home everybody is so supportive. I was pleasantly surprised that the alread... See more
Company replied
Company details
- #3 of 4 best companies in Leisure Centre
- #8 of 11 best companies in Fitness centre
- #12 of 18 best companies in Gym
- #3 of 3 best companies in Indoor Swimming Pool
- #2 of 2 best companies in Library
- #6 of 6 best companies in Outdoor Swimming Pool
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
34 Sidcup High Street, DA14 6EH, Sidcup, United Kingdom
4.4
Excellent
26 reviews
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Not great gym
Not great gym, small gym not too much equipment, and the people most of the time are on the phone and not let you have your turn, very disappointed, the facilitates are okay
8 June 2026
Reply from Better - Gym Sidcup
Hi Joao,
Thank you for taking the time to share your feedback about Better Gym Sidcup.
We're sorry to hear that the gym hasn't been meeting your expectations - whether that's the space, the equipment available, or the etiquette around sharing equipment. These are all things that matter to us and your feedback has been shared with the team at Sidcup.
Warm Regards,
Hazal
This is my first membership to a gym
This is my first membership to a gym. Many are very expensive but the Better Gym is more affordable with a fantastic app with help and advice . I have only been using the treadmill so far as I am only 4 days into my gym journey. However, I have found the staff to be friendly, access easy with a wide range of equipment to try. As this is my first gym membership at the age of 54, I was very anxious and self conscious, but after my first visit, these feelings faded. It was easy to be in my own zone and focus on what I wanted to do at my pace. I would strongly recommend.
28 May 2026
Reply from Better - Gym Sidcup
Hi Alison,
Thank you for your amazing review!
We're so happy to hear that you've had an easy transition into your new gym journey and that you appreciate the wide range of facilities we offer in our gym space.
It's amazing to know that our team have also been so helpful during your visits, and that this has eased your anxiety and self-consciousness about joining.
We really value your recommendation, and can't wait to see your progress continue to grow!
Warm Regards,
Kaisha
Reply from Better - Gym Sidcup
Hi Flávia,
Thank you for your wonderful review!
We're thrilled that our team have been very helpful during your visits.
We also greatly appreciate your 5-star award.
We look forward to seeing you again soon!
Warm Regards,
Kaisha
Better Gym in Sidcup is for everyone
I was a member a year ago but had to leave following an operation but I rejoined at the first opportunity. It is like coming home everybody is so supportive. I was pleasantly surprised that the already first class equipment had been refreshed, for anyone who wants a variety of equipment Better Gym at Sidcup is for everyone. On a final note given my history regarding injuries (not gym related 😀) it's good to have knowledgeable staff on hand for advice.
24 April 2026
Reply from Better - Gym Sidcup
Hi Steve,
Thank you so much for sharing your experience!
We’re delighted to welcome you back, and it’s wonderful to hear that returning feels like home.
It’s also great to know you’ve noticed the refreshed equipment,
We’re especially glad our team has been able to offer you helpful advice, especially considering your history with injuries, your health and safety remain our highest priority.
Thank you again for your kind words, and we’re so glad to have you back with us!
Warm regards
Azaria
I love the work you do
I love the work you do - promoting community wellbeing, fantastic!
25 March 2026
Reply from Better - Gym Sidcup
Good morning
Thank you for your fantastic review
Today, we manage almost 400 public service facilities nationwide, including leisure centres, libraries and cultural venues. We’ve maintained our commitment to social value while continuously adapting to meet evolving community needs.
Your feedback is very much appreciated.
Warm Regards
Rachel
set up.suits my requirements.
Set up.suits my requirements. Friendly staff. Easy access from home and good value for money
25 March 2026
Reply from Better - Gym Sidcup
Good afternoon
Thanks for your review.
We are so pleased to hear that the set-up at Better Gym in Sidcup is working well for you, and that the team have been helpful in assisting you.
We hope you continue to enjoy your membership.
Warm Regards
Rachel
Very good gym ..
Very good gym ..
Plenty of equipment ..
Always a pleasant greeting ..
Guys cleaning regularly ..
Good place to get fitter ..
11 February 2026
Reply from Better - Gym Sidcup
Hello Terence,
We appreciate your comments and feedback.
We are pleased to learn that you are satisfied with the facilities at The Sidcup Gym and consider it an excellent place to pursue your fitness goals.
Kind regards
Feels a bit cheeky to still be using…
Feels a bit cheeky to still be using lockers that charge 20p per use for members paying £60pcm - surely need lockers that people can just bring their own lock for.
Showers and changing rooms are really basic. One place to put body wash for 6-7 showers.
Equipment is meant to connect to the Technogym app but connectivity issues mean it doesn't seem to work.
Hoping a few of these issues can be resolved so I can provide a more positive review, but currently the standard is lower than gyms charging half the price
9 December 2025
Reply from Better - Gym Sidcup
Thank you for finding the time to share your experience with us Jack,
Your feedback is really important as it gives us the possibility to do better in the future.
Kind Regards
This is my local gym been going for a…
This is my local gym been going for a few months now and happy with the equipment and cleanliness of the gym
5 May 2025
Reply from Better - Gym Sidcup
Hello Darren,
Thank you for your comments and feedback.
Kind Regards.
Great value for money
Joined Better Gym a month ago.
Great service, helpful staff. Got me back into fitness
16 October 2025
Reply from Better - Gym Sidcup
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Reply from Better - Gym Sidcup
Hi T
Thank you for your review.
We are very pleased to see Better Gym Sidcup is serving you well, and we hope you reach your fitness goals with us!
Kind Regards
Amir
SIDCUP Experience …
Great value for 24/7 availability to use the gym . Easy access via my phone no contract which is a big plus where I have used various different gyms in the past.
20 August 2025
Reply from Better - Gym Sidcup
Hi Kevin
Thank you for your review,
We are delighted to hear that you are having a great experience at the Better Gym Sidcup and that you find using the App easy!
We hope your experience continues, and thank you for choosing Better.
Kind Regards
Amir
I have only recently joined Better Gyn…
I have only recently joined Better Gyn from a bigger gym organisation, the gym is very calm and relaxing in carrying out my sessions. I find it much more pleasurable.
7 May 2025
Reply from Better - Gym Sidcup
Hi Anthony,
Thank you so much for your kind words!
We’re thrilled to hear that you’re enjoying your experience at Better Gym Sidcup. Creating a calm and relaxing environment is something we really value, and it’s great to know it’s making your sessions more enjoyable. We're so glad to have you with us.
Welcome to the community!
Kind regards,
Charmaine
Great facilities after refurbishment
Great facilities after refurbishment, nice and clean as well, I will now use this branch along with Bexleyheath after a great experience.
22 March 2025
Reply from Better - Gym Sidcup
Hi,
Thank you so much for taking the time to share your wonderful feedback with us!
We are absolutely thrilled to hear that you had a fantastic experience during your recent visit to Gym Bexleyheath. It’s great to know that you are enjoying the newly refurbished facilities, which have been designed with your comfort and satisfaction in mind.
We can’t wait to welcome you back soon! Additionally, we're delighted to hear that you plan to utilise both our branches. Our team is dedicated to providing exceptional service at every location, and knowing that you appreciate our efforts truly means a lot to us.
We look forward to seeing you again soon and continuing to exceed your expectations!
Warm regards,
Charmaine
Lovely gym
I’ve been going to this gym for a while now, and I couldn’t be happier! The equipment is always clean and well-maintained, and there’s a great variety to choose from. The staff is friendly and helpful, creating a welcoming atmosphere that makes working out enjoyable. I always leave feeling energized and motivated. Highly recommend to anyone looking for a great place to get fit!
21 February 2025
Unprompted review
Reply from Better - Gym Sidcup
Hi Ben,
Thank you so much for your kind words!
We're thrilled to hear that you're enjoying your time at the gym. Our team works hard to maintain a welcoming environment with top-notch equipment, and it's great to know that it's making a difference in your fitness journey. Your recommendation means a lot to us, and we look forward to continuing to support you in reaching your fitness goals!
Warm regards,
Charmaine
Love the refurbishment
Love the refurbishment. Great gym. So much variety in classes. Look forward to coming everyday best gym in Sidcup!!!
14 February 2025
Unprompted review
Reply from Better - Gym Sidcup
Good Afternoon Lucia,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you love the refurbishment and enjoy the variety of classes. It's great to know that our gym has become your go-to spot in Sidcup! We look forward to welcoming you every day – keep up the amazing work!
Kind regards,
Charmaine
New equipment
New equipment, good value for money and the staff and gym goers are really friendly and helpful.
12 February 2025
Unprompted review
Reply from Better - Gym Sidcup
Good Afternoon JJ,
Thank you so much for your kind words!
We're thrilled to hear you're enjoying our new equipment and finding value in your experience at Gym Sidcup. It's great to know that our staff and fellow gym-goers have made you feel welcome and supported. We truly appreciate your feedback and look forward to seeing you again soon!
Kind regards,
Charmaine
The staff are always friendly and…
The staff are always friendly and helpful. I always only join for one month a year at Christmas and although there are problems on the first day, they always sort things out for me very quickly. Also the gym is always clean and well maintained.
19 December 2024
Reply from Better - Gym Sidcup
Good Afternoon Paola,
Thank you so much for taking the time to share your thoughts with us.
We are truly delighted to hear that you are enjoying your membership at Gym Sidcup. It’s wonderful to know that our staff have consistently provided you with friendly and helpful service during each of your visits. We strive to create a welcoming environment, and it’s gratifying to see that our efforts are making a positive impact.
Additionally, we are thrilled to learn that you find our centre to be clean and well-maintained. We take great pride in ensuring that our facilities are kept to the highest standards, as we believe a clean and organized environment enhances your overall experience.
Your feedback is invaluable to us, and we look forward to continuing to support you on your fitness journey!
Best regards,
Charmaine
Nice clean gym with excellent staff and…
Nice clean gym with excellent staff and pleasant clientele
3 December 2024
Reply from Better - Gym Sidcup
Good Morning Gerry,
I hope this message finds you well!
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you are enjoying your membership at Better Gym Sidcup. It's wonderful to know that our facilities and services are meeting your expectations and contributing positively to your experience.
Additionally, it's wonderful to know that our staff has consistently provided helpful and professional service during your visits. We pride ourselves on having a dedicated team that is always ready to assist members, and your feedback truly validates our efforts.
We’re here to ensure you have the best experience possible!
Best regards,
Charmaine
Great choice of equipment
Great choice of equipment. Good selection of classes/training sessions
14 October 2024
Reply from Better - Gym Sidcup
Hi Customer
Thank you for your review.
We are very pleased to see you are enjoying the facilities at the Better Gym Sidcup.
We hope this continues and you have the chance to try all of the fitness classes!
Kind Regards
Amir
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