Better - Tiller Leisure Centre Reviews 

3
TrustScore 3.5 out of 5

3.3

Tiller Rd, E14 8PX Docklands, GB


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Company details

  1. #3 of 4 best companies in Leisure Centre
  2. #8 of 11 best companies in Fitness centre
  3. #13 of 20 best companies in Gym
  4. #3 of 4 best companies in Indoor Swimming Pool
  5. #2 of 2 best companies in Library
  6. #5 of 6 best companies in Outdoor Swimming Pool

Written by the company

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Contact info

  • Tiller Rd, E14 8PX, Docklands, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

3 reviews

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3.3

All reviews

(3)

5,330 reviews in the last 12 months

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Rated 1 out of 5 stars

Although Tiller Road had a…

Although Tiller Road had a refurbishment, it is still a terrible building in poor condition. There is limited gym equipment and it is in a poor state of repair. The floor in the studio was really dusty and there is not enough choice of classes. The building really needs to be knocked down and start again. It's unreasonable that the most densely populated area the Isle of Dogs has such a sub-standard council facility. We really need a proper place to play badminton.

10 January 2024
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Reply from Better - Tiller Leisure Centre

Good Morning,

Thank you for your review.

We are very disappointed to hear of the above issues at the Tiller Leisure centre. We operate this centre along with the council but we do not own the building. I will ensure to pass on your feedback for the attention of the centre manager so they can look into the issues you have raised in regards to the gym equipment and the studio floor so these can be resolved in a timely matter.

Please accept our apologies for the inconvenience caused during this time.

Kind regards,

Charmaine

Rated 5 out of 5 stars

Old man feeling young again.

Nice friendly helpful staff.Michael and Alex.clean.great atmosphere.loads of gym equipment.great facilities.and a 25m pool a bonus.😊

2 July 2023
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Reply from Better - Tiller Leisure Centre

Good Afternoon Michael,

Thank you for your review,

We are delighted to hear that you are enjoying the Tiller leisure centre and the activities we offer at this centre. We are also happy to hear that the staff are friendly and professional when you attend the centre. We hope you can continue to enjoy the Tiller leisure centre. I will pass on your feedback for the attention of the centre.

Hope this helps.

Kind regards,

Charmaine

Rated 4 out of 5 stars

Better - Tiller Leisure Centre

+ Lots of machines in the gym
+ Several training classes
+ Friendly staff
+ Relatively affordable price

+- Some of the machines are old, but most are in good condition

- Benches are old (need some maintenance)
- Missing some equipment (for example there are no 12 Kg dumbells)
- Hygiene can be better, e.g men's dressing room leakage should be fixed

I haven't used the pool so no comments on the pool.

2 July 2023
Better - Tiller Leisure Centre logo

Reply from Better - Tiller Leisure Centre

Good Morning Boris,

Thank you for your positive review.

We pride ourselves in providing great facilities and activities for all ages and abilities at all our Better operated centres. So we appreciate your comments and feedback so we are aware of our customers needs and requirements. Thank you for your comments in regards to the issues that require some attention at the Tiller leisure centre and I will ensure to pass these on to the centre manager. We are also happy to hear that the staff at the centre are friendly and they Gym has a wide range of equipment.

Kind regards,

Charmaine

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