The PT employed and working in the gym does not put equipment back l, remove weights from bars or CLEAN benches etc after his clients use them. Surely he should be adhering to centre rules and just... See more
Company replied
Location
Switch locationWitan Way, OX28 4YA Witney, GB
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See what reviewers are saying
I enjoy going to my local centre in Witney. The staff are friendly and helpful and the facilities are good. The atmosphere is very inclusive.
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Windlush leisure center staff were so helpful everyone was nice and greeted with great customer service, the center was clean to the best and the prices were best rate to go! Highly recommended to... See more
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My local pool is very dirty in the pool most of the time. While the staff are lovely, the changing rooms are clean and the centre is generally well maintained, I have stopped swimming there because I... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Witan Way, OX28 4YA, Witney, United Kingdom
4.3
Excellent
78 reviews
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I enjoy going to my local centre in…
I enjoy going to my local centre in Witney. The staff are friendly and helpful and the facilities are good. The atmosphere is very inclusive.
29 September 2026
Reply from Better - Windrush Leisure Centre
Hi Lucy,
Thank you for your kind feedback.
We're delighted to hear that you enjoy visiting our Windrush Leisure centre and that you've had such positive experiences with the team.
It's wonderful to know that you find the staff helpful and welcoming.
We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon.
Warm Regards,
Azaria
Reply from Better - Windrush Leisure Centre
Hi Richard,
Thank you for your great review!
We're thrilled that you're loving your visits to our Windrush Leisure Centre.
We can't wait to see you again soon!
Warm Regards,
Kaisha
First time going to the gym for myself
First time going to the gym for myself, and I was pleasantly surprised. Machines are in good condition and the place is clean and tidy. Staff are polite and helpful. I also like the fact you can just scan your membership card and go in rather than having to que to speak to someone. Thanks everyone
7 September 2026
Reply from Better - Windrush Leisure Centre
Hello Jon,
Thank you for your 5-star rating.
We are really pleased to hear you are doing something for yourself and enjoying the time at Windrush.
We hope you continue to enjoy your visits and take care.
Warm regards,
Shirley
Very happy with the Saturday Pilates…
Very happy with the Saturday Pilates classes at 9.15 however there were 30 people in the class but only 22 spaces to book on the app. Not enough space to move.
29 August 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Beverley,
Thank you for your review!
We're thrilled to hear that you really enjoyed your Pilates session on Saturday.
However, we're saddened that the capacity negatively impacted your experience.
We'll share this with our wider team for further review.
Thank you again for raising this with us!
Warm Regards,
Kaisha
Windlush leisure centre
Windlush leisure center staff were so helpful everyone was nice and greeted with great customer service, the center was clean to the best and the prices were best rate to go!
Highly recommended to go to Windlush leisure centre. P.S many thanks to the general and assistant managers for giving a tour around the center
25 August 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Ed,
Thank you for your fantastic review.
We're delighted to hear that you had such a positive experience at Windrush Leisure Centre. It's wonderful to know that our team provided great customer service, made you feel welcome, and helped create an enjoyable visit. We're also pleased that you found the centre clean and felt that our activities offered great value.
A special thank you for recognising the General Manager and Assistant Manager for taking the time to show you around the centre. We're sure they will be delighted to hear your kind feedback.
Thank you for taking the time to recommend us. We really appreciate your support.
Warm Regards,
Hazal
I've always loved the way that you look…
I've always loved the way that you look after me ifi have any questions you deal with them professionally I thank you for that
18 August 2026
Reply from Better - Windrush Leisure Centre
Hi Philip,
Thank you for your fantastic 5-star review!
We're delighted to hear that you've consistently had such positive experiences at Windrush Leisure Centre. It's wonderful to know that whenever you've had questions or needed assistance, our team has been able to support you in a professional and helpful manner.
Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you for your continued support and for taking the time to recognise the service you've received.
Warm Regards,
Hazal
Reply from Better - Windrush Leisure Centre
Hi there,
Thank you for your 4-star review!
We're delighted to hear that you found the staff at Windrush Leisure Centre helpful and that you were pleased with the cleanliness of the facilities. Providing a welcoming environment and maintaining high standards across the centre are both very important to us, so it's great to know this was reflected in your experience.
Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.
Warm Regards,
Hazal
Amazing place to be
Amazing place to be. Gym is a lovely environment to workout in. Clean and fresh all the time. Staff are amazing and always kind. Management are amazing and proactive too.
17 August 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi RJ,
Thank you for your fantastic review! We're delighted to hear that you enjoy the welcoming atmosphere at Windrush Leisure Centre and that you find the gym clean, fresh, and a great place to work out.
It's especially wonderful to know that our staff and management team have made such a positive impression with their kindness, support, and proactive approach. Your feedback means a great deal to us, and we'll be sure to share your comments with the team.
Warm Regards,
Hazal
Staff always friendly and helpful
Staff always friendly and helpful. Used the gym and the place is spotless as usual.
10 August 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Adam,
Thank you for your fantastic 5-star review! We're delighted to hear that you consistently find the staff at Windrush Leisure Centre friendly and helpful.
It's also wonderful to know that the gym is spotless and that the team's efforts to maintain high standards of cleanliness are being noticed and appreciated. We'll be sure to share your kind feedback with the team.
Thank you for taking the time to leave your review, and we look forward to welcoming you back soon.
Warm Regards,
Hazal
Good gym, poor staff.
The PT employed and working in the gym does not put equipment back l, remove weights from bars or CLEAN benches etc after his clients use them. Surely he should be adhering to centre rules and just good gym etiquette and teaching it too? See this regularly and even more poignant in the hot weather. Original review 13th August 2026
Update: still no change. The employed PT still does not clean equipment or put weights back after finishing with clients on machines/bars. (Now October)
13 August 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Good morning,
Thank you for your feedback.
We’re sorry to hear that these concerns are ongoing and understand how frustrating this must be.
Maintaining a clean and tidy gym environment is important to us, and we’ll ensure your comments are passed on to the relevant management team for review.
Kind regards,
Ellis
Very congested as always at the…
Very congested as always at the reception desk. Why is the card scanner always hidden from the public????
12 August 2026
Reply from Better - Windrush Leisure Centre
Hi Luis
Thank you for your review.
We are sorry to hear that the reception gets busy, and we appreciate your feedback regarding the card machine.
We will be sure to pass your feedback on.
Kind Regards
Amir
I go to the Witney Better gym
I go to the Witney Better gym. I want to say the spin instructers are amazing and really keep you pushing your limits. A special mention to Luke the receptionist. He's great, always helps solve issues and he provides the colouring for the children to do when they are waiting for their swim lessons. This is invaluable to me as my two children have lessons at different times and they love colouring whilst waiting!
2 July 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Miss Stevenson,
Thank you for your fantastic review!
We're delighted to hear how much you're enjoying the spin classes with us, and we're thrilled that our instructors are working hard to push you to your limits.
We appreciate your shout-out for Luke at reception, and we'll be sure to pass on your kind words to him.
We're so happy at how helpful he's been with resolving your issues and keeping our younger members engaged.
We look forward to welcoming you back again soon!
Warm Regards,
Kaisha
Excellent facilitate and very friendly…
Excellent facilities with very friendly and helpful staff delivered at a competitive price
18 May 2026
Reply from Better - Windrush Leisure Centre
Hi John,
Thanks for your review.
We are so pleased to hear that you are enjoying the excellent facilities at Windrush Leisure Centre!
Warm Regards
Hazal
Helpful
Plenty of facilities for me and the family and the staff have always been very helpful.
20 April 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Joe,
Thanks for your review!
We are so delighted to hear that you are enjoying Windrush Leisure Centre!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We appreciate your feedback,
See you again soon!
Warm Regards
Azaria
Lovely centre with lovely staff
Lovely centre with lovely staff. Surprised to see a couple of narrow minded negative comments, we have to expect a few inconveniences, particularly with all the amazing work being done throughout the centre.
Keep up the great work!
21 April 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Lee,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Windrush Leisure Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Azaria
I have been coming to windrush for…
I have been coming to windrush for about a month now, absolutely love how kind and helpful the staff are, always happy to assist.
Could not recommend the spin classes more, absolute joy getting a great sweat on every week!
21 April 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Sara,
Thanks so much for your lovely feedback!
We’re really pleased to hear you’re enjoying your visits to Windrush and that the team have been so kind and helpful.
It’s great to know you’re loving the spin classes too, we’ll be sure to pass your comments on to the centre.
We really appreciate the recommendation and look forward to seeing you again soon!
Warm regards
Azaria
Been coming for spin classes
Been coming for spin classes! Really enjoyable and all staff are helpful, kind and supportive. All facilities are also clean and there is such a variety to equipment and classes.
21 April 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Nicole,
Thanks for your feedback!
We’re really glad you’re enjoying the spin classes and finding the team helpful and supportive.
It’s great to hear you’re happy with the cleanliness of the facilities and the variety of equipment and classes on offer.
We really appreciate your support and look forward to seeing you again soon!
Warm regards,
Azaria
I would like to thank the instructors…
I would like to thank the instructors for their kindness and support when returning after 6 months from a shoulder and neck injury. Feeling quite anxious when first going back to the classes, I was soon made to feel at ease by the guidance of the instructors with the equipment being adjusted for me and being given alternatives to the weight exercise's. This has really helped with my confidence and mental health.
Thank you again.
6 April 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Jane,
Thank you so much for sharing this.
We’re really pleased to hear that the instructors were able to support you on your return and help you feel comfortable and confident again after your injury.
It’s great to know the adjustments and alternatives made a positive difference, both physically and mentally.
We’ll make sure your kind words are passed on to the team.
We really appreciate you taking the time to tell us, and we’re glad to have you back in classes.
Warm regards,
Azaria
No Drinking Water in Gym AGAIN!
Yet again Windrush Witney management telling lies to Members, as once again still NO drinking water available downstairs in the gym, its now 2 weeks and counting....
Its a pity the NON-charitable GLL, who did not replace the drinking water properly and installed a CHEAP luke warm pee-pot, instead of the original chilled drinking fountain, cannot put their mistake right instead of syphoning off more money to their own pockets.
But centre management telling lies again, about it being repaired last Friday! No-one on duty today had a clue and said it might be months like other repairs.
Fantastic! with summer coming and badly maintained Air-Con set to fail, I hope the centre management have done a Health and Safety Risk Assessment to cover this lack of Drinking Water which is a SAFETY issue!
Please don't come back and tell me there is a drinking fountain UPSTAIRS, as not everyone who goes there can negotiate stairs, and as management rent out the gym to cora health quacks for extra Profit on a Tuesday most of those people have physical injuries!
21 April 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Good Afternoon,
Thank you for your review!
We'll be passing your feedback to the Management Team for further review.
We sincerely apologise for any inconvenience or frustration caused by the issues with the water fountain.
Please note that any profit we generate is reinvested back into the business to maintain and enhance the products, services and facilities we provide.
This includes initiatives such as the GLL Literary and Sports Foundation, discounted memberships for our diverse range of customers, and subsidised programmes designed to support those who need them most.
Thank you again for raising this with us!
Warm Regards,
Kaisha
Great centre and staff
Staff are always super friendly and facilities are great!
17 April 2026
Unprompted review
Reply from Better - Windrush Leisure Centre
Hi Zara
Thanks for your review.
We are so pleased to hear that you are enjoying the facilities, and the staff at Windrush Leisure Centre have been so supportive!
Warm Regards
Azaria
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