BetterHelp Reviews 9,384

Easy to change therapist, with no pressure.

I was very fortunate and got matched to therapist who fit me really well, and I had a slight discount from work. It's such a helpful service with more than just individual therapy, including workshops and group sessions. Its so flexible to my time and I can change sessions when I need.

It is pricey, and it does work on a monthly payment subscription, but it at least keeps you covered for the month. I've needed to pause therapy for a long trip and I didnt need to pay for that month which was really helpful.

I recommend it, I've found it so helpful to have therapy and I feel I've managed to grow in the time Ive been having therapy.

Better Help! Stop thinking about it. Sign up now. It will help you find your value and promote growth.

BetterHelp is a great way to step into therapy, and it is great to do it from home. Pairing with therapists for you has worked well on my end.

PLEASE DO NOT USE BETTERHELP! Betterhelp is a waste of time and money. The issue with this platform is that they are a tech company and mental health is at the bottom of their priorities.

They match you with therapists but there is no control over what these therapists do. I paid $180 dollars over two weeks just to have my therapist not join the live when I schedule a session, nor did she give me any sort of worksheets that she said she would give. The worst part is theres nothing you can do on betterhelp to complain about this other than contacting customer service which is a nightmare in itself.

I can't afford to be paying this money, let alone have people taking it from me without providing any of the services they say they would provide. This platform is nothing more than fancy software.

Belinda is a very patient. She helps you work through your problems and provides concrete examples of how to improve your actions and thoughts. She gets to the root of your thinking and provides honesty when it is needed. She is genuinely interested in how you feel, and she is available all week anytime over text if needed. Belinda has convinced me that I should love myself not only for others, but for myself. Belinda is a wise therapist. I appreciate her immensely!

I’ve had a really positive experience using this platform for therapy. It’s made accessing support so much easier and more convenient, especially with my busy schedule.The app is user-friendly and makes it simple to book sessions, communicate, and stay consistent with appointments. I appreciate having everything in one place, which helps me stay committed to my growth and healing.
What stands out most is how the platform connects you with quality therapists. Being able to work with someone who truly listens, provides helpful tools, and supports your personal goals has made a huge difference for me.Overall, this platform has been a valuable part of my journey, and I would definitely recommend it to anyone looking for accessible and consistent mental health support.

BetterHelp has been a great experience for me. The video sessions are convenient, and the platform is very easy to use. It’s flexible with my schedule, affordable, and I appreciate that it accepts my insurance. Overall, it made finding and meeting with a therapist simple and stress-free.

First of all, I think it's very difficult to make the decision that you want to have therapy. I think we all have preconceived notions about what it should be like and what it is like. I have discovered that working with my therapist has been very different from what I had anticipated. It has been a very positive experience in one that I would recommend to anyone who was seeking to work through issues that they have in their life. I know it takes time to find the correct therapist I feel very blessed that the first person that I connected with was absolutely the person that I needed to speak with. I pray that everyone who seeks therapy will have the same experience as I do.

BetterHelp is a great resource for therapy and finding ways to improve my ability to manage past trauma impacts, to increase my resilience, and to feel more optimistic about my future. My current therapist is remarkable: intelligent, caring, and supportive. I previously talked with another therapist on the app who wasn’t a good fit for me, and the app made it very easy to switch to someone else. I appreciate the student pricing and the many classes and group sessions that I can take in addition to my weekly therapy sessions. It’s very easy to use the app.

It has been a great experience - learned so much and felt progressively better. Highly recommended!

I splashed water on my sister’s face to diffuse an argument, she called the police, but never pressed charges. The Court mandated Family Violence Counseling for me and I was fortunate to have an incredibly perceptive, thoughtful, and supportive therapist guide me through some dark hours. My therapist still checks in with me and I am grateful because as a 25 year teacher, specializing in, among other subjects, Behavioral Education, my therapist helped me process differentiation with a mindful approach that has allowed me to retain personal growth.

I was due to have my first bereavement video session this am - but it really was not made clear how the video contact would be managed. I e mailed the therapist 5 minutes before our meeting but I did not receive a reply. I fear I may have been scammed.

I was hesitant to start, stigma; young straight male in a disenfranchised world struggling with life changes. I took the leap and signed up and have only been mad with myself that I didn’t do it sooner. It’s been amazing, literally lifechaning. It paired me perfectly with my therapist and it’s given me so many tools to better handle life. Thank you BetterHelp!

They are a VERY aggressive marketing team under they guise of therapy, once they have your info they very aggressively start charging your account. You cannot get in touch with them and they will not cooperate with clients in any way. They need to STOP taking advantage of people that are asking for help....

my therapist is honestly god sent. i can’t thank nixalys vegas enough for everything she’s provided me with in such a short amount of time (educational tools, support, guidance), all of it. i was honestly starting to give up on therapy because of multiple bad experiences in the past, and i’m really glad i didn’t. but if i’m being completely honest, the betterhelp platform/app absolutely sucks. there’s always some kind of issue with it. it’s ridiculous that it’s something i have to deal with so often while paying weekly just to access an app that barely works. it’s beyond frustrating. if it wasn’t for my therapist, i wouldn’t still be using betterhelp. my last two therapists on here were honestly below mediocre, and if things hadn’t worked out with nixalys that would’ve been it for me and betterhelp.

Betterhelp is easy to use. They have great therapists if you take the time to scroll through and read their bios and choose one who has expertise in your issue. I have referred 3 people to Betterhelp who have also had great experiences.

I’ve been hesitant to start therapy. But BetterHelp made it possible and not as stressful as I thought it would be. I like the convenience of options: txt, phone call or video call. I like the app, how easy it makes scheduling, seeing progress, and above all- privacy. Thank you for the founders for giving access to people in need such as myself. I still have a long journey to go and BetterHelp is right there for me.

My therapist is very professional and helps me with my day-to-day life.

BetterHelp is very professional and very responsive. They use AI and online tools in a smart and compassionate manner.