An excellent service if you require a quick sale with minimum fuss. Plenty of leads generated which lead to an offer within a couple of weeks band a final sale a few weeks later. Communication was gr... See more
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Whether you’re buying your next home or building your investment portfolio, Bettermove is here to make property simple, transparent, and stress-free. With award-winning service and 5★ reviews, you can move forward with confidence. Our experienced team has helped thousands of buyers and sellers across the UK, combining local knowledge with a nationwide reach. We’re available daytimes, evenings and weekends, so you can speak to us when it suits you, and as proud members of The Property Ombudsman Scheme (TPOS) and the NAPB, you can trust that every transaction is handled with professionalism and care. At Bettermove, we’re passionate about property – but more importantly, we’re passionate about helping people make their move with ease.
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Bridge End, LS1 4DJ, Leeds, United Kingdom

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Replied to 38% of negative reviews
Typically replies within 1 week
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Very fast and excellent communication in booking a viewing.
Excellent customer service

Reply from Bettermove
Being my first ever contact with company, I was very impressed with high standard of customer service. My phone call was answered promptly, my request to arrange a property viewing was dealt with in an attentive, efficient manner with confirmation matching my preferences by phone call and text in a short space of time.

Reply from Bettermove

Reply from Bettermove

Reply from Bettermove

Reply from Bettermove
Meadow replied super quick to get us booked in with a viewing. Really impressed with the service thank you so much!!

Reply from Bettermove
Quick and easy to book in the viewing on a property. Fantastic customer service, all sorted in one phone call!

Reply from Bettermove
I had a great experience with Bettermove and in particular with Megan Swiers, I found her and the whole team to be super communicative, highly organised, sympathetic to bumps in the round and an all round pleasure to work with. I would recommend, recommend, recommend. They made a difficult situation for me much easier and I am very grateful.

Reply from Bettermove
Was very attentive to me and explained everything well. Call was seamless

Reply from Bettermove

Reply from Bettermove

Reply from Bettermove
we were lied to from the very start. spoke to on the phone by one of their sales team when we called them out for their lies and he got very aggressive and defensive. stay away from this company
Lovely young lady, who was very polite and helpful. She rang the vendor straight away and got a viewing fixed up for me on the day I requested within minutes of calling. Great service. Thank you so much 🙏

Reply from Bettermove
Meadow was very friendly and helpful.

Reply from Bettermove
Great customer service, polite and friendly. Simple and fast booking process

Reply from Bettermove
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