Betts Metal Sales Reviews 182

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've been a customer of Betts for a relatively short time but over that period they have consistently out performed other comparable UK suppliers. Friendly helpful staff, super fast delivery and... See more

Rated 5 out of 5 stars

Sent my silver Monday, confirmed receipt and price given by Tuesday and paid directly. Really first class service and more than fair price offered. Really happy with this company as it is always a wor... See more

Company replied

Rated 5 out of 5 stars

I bought a quantity of silver sheet to make a bangle via Betts online store. The process was straightforward and my order was dealt with and delivered extremely promptly and with a high degree of prof... See more

Rated 5 out of 5 stars

The customer care from Betts Metals has been second to none. Whether in relation to handling our queries or sorting out a minor issue. The grace, speed, and efficiency with which our purchase was h... See more

Company replied

Company details

  1. Wholesale Jeweller
  2. Jewellery Equipment Supplier

Written by the company

Founded in 1985 to complement the refining services of Stephen Betts & Sons Ltd, Betts Metal Sales has seen over 25 years of constant growth and is now one of the leading suppliers to jewellers in the UK. Betts Metal Sales focuses on servicing the n...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

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Rated 5 out of 5 stars

If you want to save money and not drop your quality, buy from BETTS

I cannot recommend BETTS highly enough to the professional Jeweller for all your Bullion needs, Tools and more. Give them a go and you wont regret it.
I have made savings of many hundreds of pounds in just a few months since switching from my old "habitual" buying source, which when its business, makes a big difference. Plus the team are really helpful and friendly. Great to do business with you all at BETTS :))

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered a gold bolt ring to repair my wife's necklace - ordered on Friday, received on Saturday, necklace fixed and many brownie points received :)

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent. Recommended.

Excellent. Purchased a ring clip which turned out to be the wrong size. My own fault! I measured incorrectly. Returned to Betts and they exchanged it without any fuss whatsoever.
Pleasant and efficient service from Chloe, Leanne and Graham.
Highly recommended.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

A good experience throughout

The metal I required was easy to find on the website, and in stock. It arrived quickly, and is as I expected. Cost was very competitive, even with postage added. All good.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Efficient for Back Order

Tried Betts for GRS engraving tools in UK and they fulfilled a back order ahead of schedule. Any questions were very clearly answered and followed up.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Very nice people and easy to deal with

Very nice people and easy to deal with. Ordered a 1oz SMO bar which was made and to me in a week and whenI requested a Betts 1oz bar that they don't make any more the nice lady had one made especially for me.
Would highly recommend them to anyone in the precious metals world.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have never used Betts before but placed my order with them because the cost of the tools I needed was very competitive. I ordered a GRS xl micro block vice. Betts kept me informed and delivered the unit in good time. Unfortunately on checking parts two small pins were missing. Obviously not packed by the manufacture correctly. Contacted Betts who immediately took pins from another unit and posted to me by special delivery after I had a phone call from a member of staff apologising for the pin mistake. I was treated extremely well and the service was superb. Certainly buy more tools and supplies from this company again. Excellent all round.

22 May 2025
Unprompted review

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