BetUS Casino & Sportsbook Reviews 

3,551
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

So far this place seems legitimate. The only downside is that verification take 3 days before you can withdraw and they want a actual picture of your debit card which is kind of sketchy. I see a ton... See more

Company replied

Rated 5 out of 5 stars

Betus.com is the number one sports betting site in the nation! My account manager Toby Cruz is not only the best account manager but is considered a genuine great friend along the way! Lots of extra... See more

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Rated 1 out of 5 stars

Worst site to gamble on, after my late husband passed away I was unable to claim his cash earnings. I provided legal forms, which I sent 3 times and called over 6 times to verify. BETUS without reason... See more

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Rated 5 out of 5 stars

Bet us Casino is the most satisfying online casino I ever played . The help and customer service is fast and very helpful. Thier amazing they helped me so much step by step and answered every question... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Sports Betting Vendor

About BetUS Casino & Sportsbook

Written by the company

Bet-USlogo BetUS is one of the pioneers in the legal online sports betting industry and is licensed in Curacao. We provide a safe and secure place for sports wagering to more than 1 Million Clients. BetUS started in 1994 and has been in operation for more than 30 years. Our Mission is to provide recreational sports bettors with an unparalleled experience in which to indulge their passion for sports and sports wagering.

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3.8

Great

TrustScore 4 out of 5

4k reviews

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3.8

All reviews

(3,551)

393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Most fraudulent casino out there

Most fraudulent casino out there. Customer service is terrible. You will not withdraw one penny from this scam site.

26 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Michael, our goal is to provide a fair and secure environment for all players. If you’ve experienced any issues with withdrawals or customer service, we encourage you to contact our support team directly so we can investigate and resolve the situation.

Rated 1 out of 5 stars

Terrible casino

Terrible casino. Terrible customer service. Don't waste your time.

25 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Brittany, thanks for your feedback. We take all reviews seriously and are always looking for ways to improve. If you’ve had issues with customer service, we encourage you to reach out to our team directly so we can look into it

Rated 5 out of 5 stars

Wide Betting & Gaming Options

Options for us betters for
BetUS offers a large variety of sports markets (NFL, NBA, MLB, horse racing, niche events) and a big casino library of slots, table games, and live dealers — all in one place. This makes it appealing if you want both sports betting and casino games.
Generous Bonuses & Promotions
New users can get large welcome bonuses for both sportsbook and casino play, and there are ongoing promotions, loyalty perks, and crypto-specific boosts. These can give your bankroll a boost if you understand and clear the wagering requirements. �
Scores24
Customer Support & Payment Options
BetUS provides 24/7 support through live chat, email, and phone — more ways to reach help than many offshore competitors — and accepts both traditional deposits and cryptocurrencies, with crypto withdrawals often processing faster once verified. So the all around service its fast n great nvr had a issue but wished they would do more casino bonuses

17 September 2025
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello Victor, thank you so much for your review! We’re thrilled to hear you’re enjoying the experience and the supportive community atmosphere.

Rated 1 out of 5 stars

Beware scam site

They will
Steal your deposit and funds and not credit account no matter the proof!! Beware do not use site. Terrible
Customer service

24 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, we’re sorry to hear about your experience, and we take your concerns seriously. We absolutely do not condone any form of unfair practices, and we strive to handle all deposits and withdrawals with the highest level of integrity. If there has been an issue with your account or transaction, please reach out to our support team directly so we can look into it further.

Rated 1 out of 5 stars

Zero if I could

Zero if I could, I have verified with them in past. Then now after that won and played through rollover on a chip I got for free. Now I have deposited much money in this account through a card yes but they never asked about that prior when I just had to verify to get my money back out but now all of a sudden they wanted the cards I used which one of them was compromised I didn't have no more. They needed those cards to be sure that you know to cash out. I stated but I've already verified they did not care I needed both cards not just the most recent one even though I did not use it to win this money. This was provided on a free chip mind you. I had such a hassle with it I will never use them again ever. They can keep it there's a peasley little 80 dep bucks anyways. It's just sad that every other place I've used can you instant turn around except for junk casinos like this. Then since I didn't have the cards they wanted me to send in my bank statements I don't think so. They wanted the account numbers no again no. Ignition and bovada are so much better.

10 December 2025
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Thank you for sharing your experience, and we’re really sorry to hear about the issues you encountered. Our security and verification procedures are in place to protect both players and the integrity of the platform, but we always strive to make the process as smooth as possible.

Rated 5 out of 5 stars

Fun experience.

23 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Emmit, thanks for sharing your thoughts! We’re happy to hear you had a fun experience. We strive to make gaming enjoyable for everyone, and your feedback helps us improve.

Rated 1 out of 5 stars

Big cheat casino if you won $100 you…

Big cheat casino if you won $100 you have to pay fee $45 😂 that is crazy they charging you!
And other think you cannot cashout your money under $100 😂
Anybody that signs up with them..don’t. Not only do they not give the free plays they offer but when confronted with the proof, they will gaslight you. For a company to reneg on free play and bonus offers is very sketchy. You can’t trust ever getting paid from a company like that. Santiago is the worst supervisor of the bunch. Avoid at all costs!!!!!

21 January 2026
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello, thanks for your feedback! We understand your concern regarding the payout fees and withdrawal limits. The fees are in place to cover processing costs, and the minimum withdrawal helps manage transaction efficiency. Just to clarify, crypto payouts are free of charge. We appreciate your input and are always working to improve the experience.

Rated 3 out of 5 stars

Dont like losing my money

Dont like losing my momey, i like to win

6 July 2025
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Melissa, we understand, everyone prefers to win. While outcomes can’t be guaranteed, we aim to offer fair odds, transparent rules, and a reliable platform so customers can enjoy the experience responsibly. We appreciate your time and your review.

Rated 2 out of 5 stars

A real take on Betus

I find that Betus has tilted the game 100% in their favor. Their limits on certain bets are a joke, the rollover multiples is absurd, and getting your money away from them is quite a task. I would very strongly doubt if any serious bettors would use Betus. Those that a enamored with Betus are delusional.

20 January 2026
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello Richard, we appreciate you taking the time to share your feedback. Our betting limits, rollover requirements, and withdrawal procedures are clearly outlined in our terms and are designed to balance risk management while offering a wide range of wagering options for different types of players. We understand that these conditions may not suit every bettor’s preferences, and we respect that. That said, many customers do successfully wager and withdraw with us every day.

Rated 5 out of 5 stars

Enjoy the versatility

Enjoy the versatility of their book. Lots of options for people who enjoy pretty much everything.

8 July 2025
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, thanks for your feedback! We hope you continue to enjoy your experience with us.

Rated 1 out of 5 stars

There rude and don’t care about there…

There rude and don’t care about there customers

16 January 2026
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello Tom, we’re sorry to hear this. We aim to treat every customer with respect, and it’s disappointing to hear that wasn’t your experience. We’re happy to look into and address any concerns you have.

Rated 1 out of 5 stars

Cashing out is extremely difficult…

Cashing out is extremely difficult compared to other betting sites.
Bonus have roll overs that are are rigged so they never have to pay out.
Why not have an essy system like PayPal so customers so players can collect instantly instead of making them but Bitcoin that they have to sell just to get their money..
I would not recommend anyone to use this company

16 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Phil, we’re sorry to hear about your frustration. Our withdrawal options and bonus rollover requirements are outlined in our terms to ensure security and fair play. While some methods may take longer than others, all withdrawals are processed according to our policies.

Rated 5 out of 5 stars

BetUs is the best betting site

BetUs is the best betting site! The newest games and high bonus paid outs. Definitely recommend to everyone

22 May 2025
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Ali, thank you for your kind words! We’re glad you’re enjoying our games and bonuses, and we appreciate your recommendation. We look forward to keeping your experience fun and rewarding!

Rated 5 out of 5 stars

I've been betting almost daily on this…

I've been betting almost daily on this site exclusively for over two years so I really have no other apps to compare this to. That being said, their customer service is awesome! I highly suggest that prior to signing up you call and ask for a account manager to go over the rules regarding the rollovers. Most complaints that I see on here are related to people being confused about their rollovers. Unless you meet the amount required in the rollover you can't receive a payout, so know what that number is before accepting one of their deals.

Other than that I've heard complaints about how when you call they ask for your password over the phone. There are two ways around this. First request a pin when calling customer service. I'm not certain that this prevents the customer service representative from seeing your password, but it seems more secure. Second, add two step authentication. Perferably to your email if possible in case you loose your phone. I lost me phone that was linked to the 2-step authentication and it was kind of a hasstle to have them remove it.

I'd definitely recommend them to friends and family. I'd also advise that you don't accept any of their deals until you fully understand how the free play money can be used and how the rollover works. Some bets don't apply towards rollover like live betting and futures (e.g. betting on a team to win the superbowl).

I've only used the app for betting on sports. I have never used their casino, therefore I have no opinion on that.

15 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, thank you for taking the time to share such a detailed and thoughtful review! We truly appreciate your loyalty over the past two years and are glad to hear that our customer service team has consistently met your expectations. Thank you again for recommending us to friends and family and for sharing helpful tips with the community. We’re grateful to have you as part of our platform and wish you continued success with your sports betting.

Rated 1 out of 5 stars

BetUS is a scam!

Do not use BetUS. It’s a scam. They offer you promotion bonus such as matching deposits. If you accept a promotion you will not be able to pull out your money unless you bet thousands. Trust me. I can not withdraw my hundreds of dollars that I’ve won on bet us. Customer services get stands behind it too. You will not be able to withdraw anything! Trust me bet somewhere else.

14 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Jordan, we can understand your frustration, we always provide clear terms and conditions for promotions, which include wagering requirements for withdrawals. Thank you for your time

Rated 1 out of 5 stars

Direct and Professional (Formal…

Direct and Professional (Formal Complaint / Resignation Statement)

I am leaving this position due to a lack of knowledge, accountability, and informed support. Leonard, a senior manager, made multiple promises that were not fulfilled, including commitments related to bonuses and other incentives. These offers were made without adequate research, authorization, or follow-through prior to being presented to me.

Because these commitments were not honored and trust has been compromised, I have decided to move on. I will continue my career as a platinum-level contributor with an organization that aligns its promises with execution and professionalism.

13 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Tyler, we understand how important clear communication and follow-through are, and it's concerning to hear that our promises were not fulfilled in your case. If you would be open to further discussion, we would appreciate the opportunity to review your experience and address any remaining issues.

Rated 1 out of 5 stars

Absolutely trash rollovers are…

Absolutely trash rollovers are outrageous United States companies don’t even do rollovers they literally don’t ever want to pay 40x rollovers is fing crazy 25X is crazy also don’t waste your money on this trash site ! And the casino is rigged asf as if the odds weren’t already in there favor. Just absolutely save your money! The rollovers are in place to make sure you guys don’t lose money let’s not get it twisted rollovers benefit the costumer zero percent!

31 December 2025
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello Austin, thank you for your feedback. We understand your frustration with the rollover requirements; they are in place to ensure fairness and are standard in the industry. We value your input and are always working to improve

Rated 1 out of 5 stars

Betus is a scam / date several times

Betus is a scam . They flagged my account as up on the house some when I play and a good pattern followed that pays well it will freeze ,continue to roll or say loading error. Even when I play and get free spin with a simple that pays time 25 it will take my money during the free spin I hit more free spin and another symbol that pays x amount it never go into free spin just continue to take my available bal. Even after screenshot and filing a complaint they come back with the decision no error was found with the game although all free spins and multiple remained on the screen frozen to this date. Several chats with there agent has told me I'll have to speak with a manager about removing it from my account but there not allowed to day what it is just that I am flagged as up on the house . I can prove receipts.

11 December 2025
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, we understand how frustrating it can be when things don’t work as expected, and we’re sorry that you’ve had this experience, we encourage you to reach out directly with our support team and provide the receipts and screenshots you mentioned, so that we can perform a thorough review. If needed, we can escalate the matter to the appropriate department to resolve this quickly.

Rated 5 out of 5 stars

Funn

Great!!best casino

13 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Donald, we hope you continue to enjoy our casino!

Rated 5 out of 5 stars

Great site

Great site, quick payouts

12 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, Thank you for your feedback, we hope you continue enjoying with us.

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