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Sir , I had made 2 transactions using my ANDHRA BANK account on 13-10-2020 in betway , there's no issue with the 2nd one but the first one got declined and the money is not yet credited to my ac... See more
Company replied
Prize wheel never works, lingerie waiting times and too many keyboard warriors at betway..compliant raised 30 days ago not even acknowledged..shit company
Opted in to best odds guaranteed on horse racing. The last 3 winners where sp was better than the early price my account has not been credited with BOG
You should know
1.9
Poor
458 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Garbage
I had to wait over 2 hours for a winning bet to be paid i tried to contact the site but the only way to do this is through live chat which can take forever the help and support on this is crap the site layout is crap the site is very slow for a company claiming to be one of the big gambling sites it seriously needs to have a major overhaul to its website as it is not user friendly at all
22 May 2021
Unprompted review
Reply from Betway
Hi, Consumer.
Thanks for taking the time to leave us a review.
We’d like to get in touch with you to discuss this further.
Please respond to our private message.
Regards,
The Betway team
Reply from Betway
Dear Mr.John,
Thank you for sending in this review for Betway.it.
Unfortunately with the information provided on this review, we could not find any specific account.
Should you have any other questions or concerns please feel free to contact us
We wish you a good day further.
Best Regards,
Betway.com
Hoping for betway to solve my issue
Sir ,
I had made 2 transactions using my ANDHRA BANK account on 13-10-2020 in betway , there's no issue with the 2nd one but the first one got declined and the money is not yet credited to my account, I contacted my bank and they told me that my money has been transferred to the merchant site, It's been more than 14 days and Iam still waiting for my money, please look into it ASAP.
Please solve my issue as soon as possible
7 November 2020
Unprompted review
Reply from Betway
Dear Sir,
We apologize for the experience you've been through, however you have left this review on the dedicated page for the Italian customers of Betway.
In order to be assisted by the dedicated support provided to your region, kindly access the FAQ section of our website and an agent will be happy to look into your query.
Kindest regards,
The Betway Italy team
fast reply and exhaustive help
fast reply and exhaustive help. problem solved in 5 minutes
7 October 2020
Unprompted review
Reply from Betway
Hi Gianluca,
Thank you very much for taking the time to leave your review – we love hearing positive feedback!
Wishing you all the best,
The Betway Team
The best betting company
The best betting company
By far the best betting company
Easy to use
Fast and efficient on both mobile and dekstop to place a bet
Customer service is excellent
7 August 2019
Unprompted review
Reply from Betway
Dear Dan,
thank you for your positive review, we are very pleased to hear that you've been having a great experience on our platform.
Kind regards,
The Betway Team
Betway
Stamatina, senza alcuna raggione valida il mio conto e stato bloccato e chiuso. Ho ricevuto semplicemente una e-mail in lingua inglese e basta. Non si fa così!!!
Ecco la e-mail che ho ricevuto:
"We Hope You Enjoyed Your Time with Us
Dear Dragan,
We want to inform you that Betway has now closed its doors permanently. You will no longer be able to play at Betway and any remaining unused balance will be refunded to you where possible.
Should you need any help, you can still contact our customer support team who will be happy to assist you any time. You can contact them via email, telephone and live chat.
We wish you all the best,
The Betway Team"
1 July 2019
Unprompted review
Reply from Betway
Gentile Dragan,
la ringraziamo per averci segnalato il suo caso.
Purtroppo Betway non opererà più in Svizzera, per questo motivo ha ricevuto l'email da lei riportata.
La preghiamo di contattare il Servizio Clienti per ulteriori informazioni in merito.
Le auguriamo un buon proseguimento.
Cordiali saluti,
Il Team di Betway
Super support here!!!
I had a problem of withdrawal and Sonia by chat has been super professional, and solve my problem in less than a minute! :)
28 May 2019
Unprompted review
Reply from Betway
Gentile Donato,
Siamo felici di venire a conoscenza della sua esperienza positiva con il nostro Servizio Clienti!
Le auguriamo una buona serata.
Cordiali Saluti,
Il Team di Betway
Excellent chat supporting
16 May 2019
Unprompted review
Reply from Betway
Hi Massimo,
thank you for your positive review! At Betway we strive to give the best customer service!
We wish you a great evening.
Kind regards,
Il Team di Betway
Very good service
Very good service. Responds polietly and solves issues. Good betting service.
14 April 2019
Unprompted review
Reply from Betway
Dear Client,
Thank you for your positive review! We strive to give the best customer service possible for our customers.
Have a lovely day further.
Kind regards,
The Betway Team
Betway are a scam site
Betway are a scam site! They withhold my money and harass me for paperwork to withdraw it!
20 February 2019
Unprompted review
Reply from Betway
Hello John,
We are sorry to hear that you are not having a positive experience on our platform.
We would like to have a look at your account in order to assist you with the issues you are reporting here.
If you are interested please let us know your username.
Kind regards,
Il Team di Betway
Betways response is rubbish as there…
Betways response is rubbish as there were no mitigating factors in withdrawing the sports book bonus from my account apart from me winning from them! They did not respond to e mails and I can prove this if need be.
There are loads of posts on Trust Pilot regarding the same issue so it must be rife.
No other book maker treats there clients so badly.
Great site with fantastic offers but no class..
23 October 2018
Unprompted review
Excellent website and nice odds
Excellent website and nice odds. Also a great mobile website!
19 October 2018
Unprompted review
Reply from Betway
Gerard, la ringrazio per la recensione positiva!
Ci teniamo a garantire un'esperienza indimenticabile per tutti i nostri clienti.
I like the site and the welcome bonus
I like the site and the welcome bonus! This operators is trusted
8 August 2018
Unprompted review
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