RugBuddy Reviews 

161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the heating products, explaining that they effectively warm up cold rooms and bring wonderful comfort during chilly winter evenings for both people and pets. Consumers frequently praise the overall high product quality, reliable gentle heat, and straightforward installation process, successfully making freezing spaces exceptionally cozy without extremely high energy bills. However, some customers also noted minor design or setup details to keep in mind, such as having to cut a cable hole in the underlay, noticing a crinkling sound when walking, or desiring a more neutral cover color.

What people talk about most

Product

Users describe positive interactions with product, finding it to be an efficient and comfortable way to warm... See more

Quality

People report positive experiences with quality, finding the product to be an excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I now have two RugBuddys , and I honestly love them. One is in my living room and the other is in my daughter’s bedroom, and they’ve made such a difference. The warmth feels just like underfloor heati... See more

Company replied

Rated 5 out of 5 stars

Good customer service and quick delivery. Works well in our static caravan and makes the living area a more pleasant place to be on cold nights. Not sure if it will make much difference to heating bil... See more

Company replied

Rated 5 out of 5 stars

Absolutely awesome product. Does exactly what it says it does! Also worth getting the underlay which is high quality in itself too. William is great and I highly recommend getting in touch with him if... See more

Company replied

Rated 5 out of 5 stars

Arrived quicker than expected and was relatively easy to set up. Bit of faffing cutting a hole in the underlay for the cable but other than that it was easy. Amazingly effective at heating the room bu... See more

Company replied


Company details

  1. #22 of 75 best companies in Heating equipment supplier
  2. #136 of 395 best companies in Home Furniture Shop
  3. #63 of 119 best companies in Heating service
  4. #16 of 30 best companies in Rug Shop

Written by the company

A RugBuddy is like an electric blanket, designed to be placed under a rug to bring warmth exactly where you need it – under your feet. We are sole suppliers of RugBuddy under-rug heaters and FootBuddy heated foot mats. The products are CE Marked and comply with all relevant safety standards. The company has a high trust rating and was established in 2013 in the UK & EU. We operate a no-quibble 30 Days returns policy for your peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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4.8

All reviews

(161)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

BeWarmwer solutions are amazing and have transformed my garden office into an all year around room!

I have an aircon unit in my garden office that blows heat but I wasn't able to work in the office for 4 to 5 months of the year as it was too cold due to the cold seeping through the floor and my feet and legs were freezing cold. This has all changed now with the addition of my rugbuddy (and also with the thermal underlay that I had installed under the thin carpet) and I'm now able to use the room all year around and my feet are toasty. The beauty is that the rugbuddy can be used not only under the desk but also under my chair.

23 October 2024
Rated 5 out of 5 stars

Toasty toes

Happy with product. Delivery fine. Overall positive experience.
Got a rug buddy for our front room which gets chilly. It has taken the edge off and makes the room nice and cozy now. I added a smart plug so I can set it on a timer. Fantastic.

17 November 2024
Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt. Installation easy and after several weeks has proved a great boon!

7 November 2024
RugBuddy logo

Reply from RugBuddy

Thank you for the feedback. We strive to make it as easy as possible.

Rated 5 out of 5 stars

I stay in a ground floor flat with…

I stay in a ground floor flat with floor to ceiling windows. Ridiculously cold at floor level in winter despite turning central heating up. I bought a rug buddy and placed under rug beside the settee. This has made a massive difference - no more cold feet

8 October 2024
RugBuddy logo

Reply from RugBuddy

I'm pleased the RugBuddy is doing its job for you. Works well, doesn't it?! Many thanks for writing.

Rated 5 out of 5 stars

What a difference

Can't believe what a difference it makes in my home office

3 October 2024
RugBuddy logo

Reply from RugBuddy

That's great! Thanks for letting me know.

Rated 5 out of 5 stars

Fantastic for long periods stuck at a desk

My FootWarmer is fantastic. That extra warm glow under your feet, when you're stuck in front of a computer for too long -- wonderful. I also thought the company was very attentive, contacting me to double-check a typo I had made in the shipping address.

4 November 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

Always happy to help, Damon. Pleased the FootBuddy is working well for you.

Rated 5 out of 5 stars

No more cold yoga 😁

I have a cold excercise garden room, no matter how much I heated the room prior to my yoga - the floor was always cold. Shivasna was cold, unrelaxing and not to be lingered over. Not any more! With a rugbuddy, the UNDERLAY, a thin rug on top and my yoga mat - it is absolute bliss. Best purchase of 2024. BIG THANKYOU 🙏🏻🙏🏻🙏🏻

30 September 2024
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Reply from RugBuddy

That's great! You don't want to be cold when practising Yoga. Wishing you well.

Rated 5 out of 5 stars

Brilliant and economical heat source

We have been using Rug buddies for years. They provide such a delightful heat, just where you need it. We decided to get two new Rug buddies as our daughter was using our original ones. They are better than ever. Can’t recommend them highly enough

12 November 2024
Unprompted review
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Reply from RugBuddy

Really appreciate the repeat business. Many thanks.

Rated 5 out of 5 stars

Easy to install

Easy to install - toasty mornings!
We’re really happy with the power of the rug buddy which we can feel after just two mins. The underlay was a big help.

21 October 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

Thanks Dan. Good to hear the new 'Thermal Insulating Wool-Rich Rug Underlay for Cold Floors' has given you the result you wanted.

Rated 5 out of 5 stars

Rug buddy

Just bought the largest rug buddy for our conservatory and it definitely feels lovely and warm under your feet & now the nights are cooling down we can feel the difference it makes to the air temperature in general so it’s a great addition to a usually cold room that’s hard to heat this time of year :)

31 October 2024
Unprompted review
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Reply from RugBuddy

Thanks so much for the review. Sounds like the perfect set-up.

Rated 5 out of 5 stars

Early days but so far on the colder…

Early days but so far on the colder nights we've had so far this autumn the rug buddy is proving a winner, especially for our cat!

29 October 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

Ah well. You can trust a cat to find the cosiest spot! Thanks for writing.

Rated 5 out of 5 stars

Great products

I already have a RugBuddy which is excellent for the main lounge as I suffer from very cold feet. I bought a FootBuddy for where I do my admin and, once again, it does the job admirably. Love these products!

22 July 2024
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Reply from RugBuddy

Thanks for the lovely review. So pleased the new FootBuddy is working for you. It's that time of year, isn't it?!

Rated 1 out of 5 stars

I purchased a large rug buddy (paid…

I purchased a large rug buddy (paid full price no offers) the rug buddy never heated properly, I contacted the owners who advised me to purchase another type of underlay which I did, this had no affect there is no heat I can feel, without the carpet and it’s bare it’s still not warm. I’ve never been offered a replacement or anything. Shocking product and service

1 February 2024
Unprompted review
RugBuddy logo

Reply from RugBuddy

I am truly sorry you didn't get the performance you wanted from your RugBuddy. After I sent you the troubleshooting guide, you described the RugBuddy as 'warm'. As the RugBuddy was on a ceramic floor, I recommended trying a more insulating underlay which can normally be expected to improve performance. I regret this hasn't happened in your case. Since then, I understand you have passed the RugBuddy on to a friend. A refund is not usual in such circumstances. Should you wish to return the RugBuddy, please get in touch with me by email.

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