Beyond Skin Reviews 19

Worst quality of shoes very lover class of man made leather they are using.....u can that kind of shoes at Rs.99 in road sales........Disgusting people and service

I am still waiting for a refund and pickup for a wallet that I had purchased from Boots & Beyond. The quality of the wallet as describe in the AD and the actual wallet looks and quality were not the same. I bit disappointed.

If you're thinking of ordering internationally, read my experience first.

The shoes are actually very nice. I ordered my typical size, but they were massive on me.

Their site said free returns for size exchanges. I asked to do a size exchange, and they were out of stock on the lower sizes. They initially said I could still have free shipping. They sent me a return label but said I had to send it back THAT DAY; I got the email right before I had to head out to the airport for a trip. When I returned from the trip (still well within their official return window stated on their site), they said they had undergone "restructuring," closed their return facility, and now I had to figure out how to return it myself. Shipping from my U.S. address to their new address would be $63 at the lowest. And they said they'd only refund $25 of the shipping cost. Then they just completely stopped responding to my emails. I will take my chances on resale but have to figure out how to describe the size of the shoes accurately, because the stated size is way off.

I get you are a small struggling business during COVID, but when you're selling stuff at a $300-$500 price range you can afford to have slightly better customer service. Come on.

Beautiful vegan shoes and nice customer service. The designs are unique and the styles are classic so the investment is worth it. Quality is good too. They will assist if you have any issue.

I ordered some shoes from beyond skin to wear to my wedding, but unfortunately they weren't quite what I was looking for (colour didn't quite match my wedding dress), so I had to return them. The shoes were beautiful and very well made, I would've kept them if I knew I would wear them! I will definitely consider them in the future for a pair for another occasion :)

I bought a pair of biker boots over 2yrs ago. They are still in excellent condition, so hard wearing and look amazing!
Thank you and please always stock them!
iAttar Perfume Oils

I ordered the Morgan boots last year I think they were just under 200 at the time but they have since put the price up.
The boots looked lovely in the box but the structure of the boots (with about a 3in block heel) was very odd and when I put them on, the heels actually rest at a slightly backwards angle (or if i put the nottom of the heel flat on the floor, the top of the boot is then not on the floor. Very strange). Anyway I pretended to ignore this as they were a birthday present however I do not wear them as I feel they just look like the heels are about to snap and look like I've worn them to death when I've barely worked them at all!
This I believe is down to how the shoes were made they are just faulty. I should have returned them and asked for money back.
The faux leather looks nice but creases easily.
I have seen other pairs of shoes on their website that look gorgeous but I cannot bring myself to buy another pair. For all the talk on the website about bring handmade in Italy with finest craftsman etc etc, I ultimately paid 200 for poorly made boots. Sadly i wouldn't recommend.

I ordered a pair of shoes for my friend, as a birthday gift in spring 2019. I've waited to get full feedback and can confirm I've got a very happy mate - they love them.

Not only do they look great but they have proven solid after a almost a year's regular wear. These are absolute rocket shoes and I'm seriously considering purchasing another pair as a Christmas gift option.

We are both committed to ethical consumption and Beyond Skin ticked all the boxes in that regard also.

The customer service throughout the process was attentive and truly helpful, as well as patient in answering all my questions (had quite a few as I was buying for someone else).

Overall, I'm very happy to give a 5 star review and would recommend others pick up a pair of these beautiful shoes - you won't be disappointed.

BUYER BEWARE; This company lacks any integrity. I had a horrible experience with them. My mom wrote them because she has control over my credit card. She doesn’t let me use it, but I stole her card and bought shoes without her permission. I know it was wrong so I ended up telling her. It was past the 28 day return policy. She wrote them asking for an exception and they said they would refund her. She returned the shoes and waited 2 weeks to see the refund and she didn’t, so she contacted them again. Their response was after further investigation, we aren’t refunding you. Are you kidding. This company is just after the bottom line. I looked online out of curiosity to see if the shoes ended up selling and they did. So they basically made like 800 on one pair of shoes. Most companies would make a one time exception especially during the holidays. My mom is reporting them to the better business bureau and federal trade commission and looking into whatever further action she can take including reporting this on all social media accounts. This caused such a huge mess and fight between us. I know it’s my fault, my mom doesn’t let me use my card because I overspend. But, what a screwed up company for not having any compassion in the matter. The shoes weren’t worn and brand new still. There was no reason for them to deny her except that they like their bottom line.

I ordered the Medusa B boots and the Jade and they are both amazing! Well made and super comfortable, will be getting more wear out of the Medusa this winter but the Jade will be great for Spring too. Thank you Beyond Skin for making vegan footwear that looks and feels great. I also had great customer service and speedy delivery :)

i was super excited when i first came across this brand and ordered a couple of pairs of boots. unfortunately when they arrived they were very different to how they appear in the photos. i fully appreciate that faux leather or suede will never look the same as the real thing, but the soles and the glue and the production of these boots gave / give the overall appearance of being cheap and nasty. they are ridiculously overpriced for what they are - which is seriously not how they appear on the website. i also think they have recently upped their pricing too! don't waste your money and inevitably your time as, like i, if you appreciate quality you will be surely return your items too!!

My first and last order with Beyond skin. I purchased pair of boots last winter. I though I made a good choice as they present themselves as “sustainable” brand. I wore my shoes for one winter and they start to fall apart already. I wrote to the company customer help service. They reply that there is nothing they can do as it is already a year since the purchase and that I should bring my shoes to local shoe maker to fix them. I was shocked! How can they be sustainable when they make products which last for one season?! Horrible how arrogant they behave to their customers. I dont recommend at all not worth the money! If you care about the planet and have some conscience, please reconsider your attitude towards the customers and the Planet.

I ordered my first pair of boots from Beyond Skin and cannot rate them highly enough. The boots are beautiful, comfortable and well made. I also received excellent advice from customer services about sizing so they fit well too! If you want good quality ethical vegan shoes then I would thoroughly recommend Beyond Skin.

Really cheap quality - I had the chance to wear my shoes only one time before they break. It really doesn't worth the price !! Will never buy from them again.

Very sad with the result. A month and a half after my purchase and having worn the shoes very little and carefully, the material covering the heel of my flat Cara B shoes broke down. The customer service refused to take any responsibility for it, so now I have to live with sloppy shoes. From my experience, other brands at least offer to pay for the repair in less serious scenarios than this one. Moreover, after wearing them a few times, the right shoes for my size are still stiff and hurt. Finally, you must pay the return parcel if the original pair are not the right size, as it happened to me. Other brands take care of the return costs if you need to change the size,

Rosa, who works in the Beyond Skin office, was incredibly kind and helpful. I have a long but very narrow foot that is very difficult to find a good fit for, but she really listened to what I was looking for and made sure I had loads of options to choose from. She even sent a follow-up email with a link to some boots that were a possibility. I didn’t manage to find anything this time but I’m going to keep trying - the products are well made and reasonably priced, and the customer service was excellent.

I am a shoe lover who recently saw the light and became vegan and so I am currently in the process of establishing my vegan shoe collection. I have given away all my Ted Bakers, Dunes and other previously 'treasured' shoes, boots, sandals etc. I have 4 pairs of Beyond Skin shoes so far - I only wish I'd found the lifestyle and this company sooner! They are absolutely beautiful! Very well made with quality materials, comfortable and true to my usual size 5 with great service. I can't thank Beyond Skin enough for creating quality, gorgeous, stylish and modern footwear which are making a difference in the world too! I can't wait for payday to continue adding to my new, ethical Beyond Skin collection which I'll treasure guilt free!

- Claims to be an ethical company but does not comply with distance selling regulations on sale items.

- I've ordered from them three times now, and there is always a problem of some sort.

- The first order was the worst.. I placed the order online, they charged the card without a delay and then didn't deliver. When I contacted them for an update, they ignored several emails and only took action after I cc'd their PR people. By the time they had finally bothered to respond, the goods had already sold out and they had to deliver alternative items (which then arrived promptly surprisingly).

- They owe me few hundred pounds but are no longer responding to emails.

If you're thinking of ordering from them, would suggest ordering from Amazon as they deliver in time, comply with distance selling regulations, respond to emails and treat you with respect. Their sizes are totally random, so order 2-3 different sizes on each model to find out your size.