Biconomy's website is pretty neat, they explain what they do and it's actually easy to understand. They're all about making crypto transactions simpler for devs, which is cool 🚀. Honestly though... See more
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Halted deposits in the middle of transactions for over 9 hours with zero explanations. Could not sell what was transferred until after coin lost 99.99% of its value. Zero explanations and zero refun... See more
Fast live chat customer service promptly sorted out my missing deposit. Withdrawal fees are sometimes high but offset with very high yield EARN opportunities for many coins.
I have been using Biconomy for a couple of months. Have been able to deposit and withdraw funds with no problem. Customer support is very responsive and respectful.
Company details
- Cryptocurrency Service
- Alternative Financial Services
- Finance broker
- Financial Institution
- Non-bank financial service
Written by the company
Biconomy Cryptocurrency Exchange – Bridging the Future of the Digital Economy _____________________________ Professional, Secure, and Innovative Crypto Trading Since 2019 At Biconomy, we are proud to be a globally recognized cryptocurrency exchange, trusted by over 1,000,000 traders worldwide. Since 2019, our mission has been to provide a secure, user-friendly, and professional trading experience while empowering the growth of the digital economy. _______ Your Gateway to the Crypto World! Biconomy offers a comprehensive suite of services tailored to meet the needs of crypto traders, blockchain projects, and investors: - Spot Trading for popular assets like Bitcoin (BTC), BNB, Ripple (XRP), Ethereum (ETH), TRON (TRX), and more. - Futures and Margin Trading - P2P Trading and seamless options to buy cryptocurrencies with bank cards. - Staking and Financial Products to help you grow your crypto assets. - Token Listing Services and a robust Launchpad platform for new blockchain projects. - Liquidity Management, Community Building, and Marketing Solutions to drive project success. _______________ Regulated and Accessible. Biconomy holds an SMB license for the U.S. and Canada, ensuring a compliant and accessible trading environment for users in these regions. Our goal is to revolutionize the crypto landscape by connecting people, projects, and ideas while offering flexible, customized solutions for blockchain innovation. Whether you are a trader, investor, or project team, Biconomy is your trusted partner in the digital economy. Trade with confidence. Grow with Biconomy 🚀
Contact info
British Virgin Islands
- support@biconomy.com
- www.biconomy.com
You should know
3.6
Average
140 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst experience ever
Worst experience ever. DO NOT TRUST THIS SCAM EXCHANGE. I've been buying crypto from various exchanges for years. I transfered $1500 USDT to Biconony to buy $1500 of a crypto. They gave me $370 of said crypto. When I asked "customer Service" for help they refused to help and kept saying i have to contact the "project owner" which made no sense seeing as i bought of them. They refused to explain where the rest of my $$$ was and stopped replying to all my messages.. Complete scammers. If your wondering should you use Biconony.... DONT...use uniswap instead
15 December 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
This website is scam
This website is scam. I can't believe how they are still operating as a trading platform in the US!?
14 December 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
I had a problem with my password and…
I had a problem with my password and had to ask Biconomy support for help.
They were very helpful and they fixed the problem smoothly and quickly.
14 December 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
They really just wanted me to deposit…
They really just wanted me to deposit more , i was really naive to their world.Glad i listened to my aid quick.
4 June 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Very friendly exchange
Very friendly exchange! If you need Some help they directly get in contact with you. There are so many coins on the list and so many options. Very good crypto Exchange !
23 July 2024
Unprompted review
Biconomy is an top Application for…
Biconomy is an top Application for crypto users!! They are directly there if you need help:)
Very friendly and super service
20 July 2024
Unprompted review
Successful withdraw of my funds after I was banned for a whole week!
After a week of horror where I was banned from withdrawing my own money, they finally allowed me to withdraw. I had lost all my hope but finally I made it.
The support was there every day reading my complaints over and over again and kept telling me to be patient.
Thank you for that. All good now.
28 June 2024
Unprompted review
AVOID it: Fraudulency and insider trading
AVOID Biconomy crypto fraudulency.
Biconomy does NOT have an office in USA but had a data-center contract with Maxwell IT (in Seattle, USA) and used "bicoymax.com" for crypto fraudulency and maybe money-laundering for China.
At Maxwell IT, two female technicians (M** Emilee Xiao and Technical Director, the so-called sister) committed insider trading and solicited clients from ResearchGate to get bonuses from Biconomy.
4 June 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Okay
Had a problem with a trade, customer services sorted it out and reimbursed me. They can be trusted.
4 June 2024
Unprompted review
This is a scam = DO NOT INVEST WITH THEM
25 March 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
I would give the 0 stars but the option…
I would give the 0 stars but the option is not available.
Deposited Creso, and they price there is way different than Uniswap, when I try to withdraw they charge me insane fee's and make me lose coins.
S T A Y A W A Y from this S C A M exchange or you will be sorry
2 February 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
SCAMMER Exchange #Biconomy #BiteBTC…
SCAMMER Exchange #Biconomy #BiteBTC #BKEX #Hoo #Bibox #EXMarket ...We Can't Withdrawal. uid:51342582 #BiconomyExchange #CoinMarketCap
this is Scam Exchange, my Asset 2100 usdt has been Frozen (Account Banned).
19 January 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Biggest scammers
10 November 2023
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Great exchange
Great exchange, great support. Adding new coins regularly and BIT token has a really huge potential.
Keep up the good work!
25 December 2023
Unprompted review
Biconomy will not let me withdraw my coins. No help from customer service. I think it's big scam.
They will not let me withdraw my coins. They want me to deposit further USD 660 before they will release my own money. Why??? If I did deposit this amount they will come up with something else not release my money. I think it's a big scam.
5 December 2023
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Scammers don't deposit they hang on to…
Scammers don't deposit they hang on to your crypto not the first time but definitely the last for me bad bad bad bad bad,( what use can you do after 1year be serious)
17 November 2023
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Biconomy is biggest scammer and fraud…
Biconomy is biggest scammer and fraud in crypto market, Don't trust this exchange do not send withdrawal, if you try to withdraw your profit, they are not process your withdraw. Its purely scammer and fraud, everyone say its scam and cheater. Please avoid him and save your money.
1 January 2023
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Biconomy exchange acts criminally
Biconomy exchange acts criminally. they use received coins for false purposes and sell them instead of using them for the agreed purposes.
To every (potential) user of this exchange. please reconsider if you really want to give your money to such a company.
1 December 2022
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Biconomy stole our community's funds…
Biconomy stole our community's funds and is removing all comments and reviews we place to warn newcomers
1 December 2022
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
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