its good the selection of games my favorite is amongst them so Big Hi5! Also agree with other reviews in regards to CSR, they are savvy, helpful, polite, patient. I do have one con though (sort of) I... See more
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I love the selection of games my favorite is amongst them so Big Hi5! Also agree with other reviews in regards to CSR, they are savvy, helpful, polite, patient. I do have one con though (sort of) I ha... See more
user name. umar5319 Extremely poor customer services. Withdrawals never paid. My account was verified after sending docs and later on was terminated and all my deposits and winnings never paid. I am... See more
Company replied
I've been registered at this casino for a long time and can only report positive things, the live chat is quick to act and tries very hard to find solutions to existing problems.In addition, the selec... See more
You should know
3.8
Great
149 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fair and friendly
For the experience i had with b-bets helpdesk was very well, the questions i had were handled fair and friendly. It isnt always the same correspondent, but they all doing a great job there, so... keep it up and thank you
12 April 2022
Unprompted review
Good casino
Probably the kindest and most helpful support agents. Loyalty bonis are fairly regular and the verify process is fast and easy. Also the payout gets processed very quick!
12 March 2022
Unprompted review
Reply from big5casino.com
Dear Luke,
Thank you so much for your positive feedback.
We love to see that you like our support department and that you like our bonuses and that your payouts are being processed quickly as it's always our goal.
Best regards
Custome Experience Team
i dont think bad rewievs are not ok,i…
i dont think bad rewievs are not ok,i am on lucky bull and here and had easy verificatio and payout.
i like loylaty progmrams and money offers i get because they are fer and not some lame offer just to make money.
all good
11 March 2022
Unprompted review
Reply from big5casino.com
Dear Mattih,
Thank you for such a nice review! :)
We are so happy to see that you like our casino and the offers that we are providing you so often. ;)
Best regards
Customer Experience Team
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