Big Apple Buddy Reviews 

693
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times and the seamless package tracking process provided for international shipments from the United States. People frequently note that items arrive well-packaged, exactly as requested, and in pristine condition across various global destinations. Buyers often emphasize that the concierge service makes purchasing hard-to-find goods abroad remarkably smooth and professional. Some reviewers were not happy with unexpected duty taxes and wanted clearer transparency regarding extra fees before purchasing items. A few customers also mentioned that handling returns or dealing with product quality issues during international shipping could occasionally be challenging.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the fast, reliable, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that international... See more

Product

Reviewers mention positive satisfaction with the product and overall ordering experience. Consumers... See more

Order

Users describe positive interactions with order, highlighting fast international shipping and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a galaxy XR headset from Big Apple Daddy last week. Ordered on the Thursday, imported over the weekend and delivered on the Monday. Fantastic service and they kept me informed off exactly where... See more

Rated 4 out of 5 stars

I made a purchase there on behalf of a German public institution. That meant we had to meet a lot of requirements and follow specific guidelines. Making initial contact (in order to comply with thes... See more

Rated 5 out of 5 stars

Excellent experience. I ordered a Coach Erin Shoulder Bag through Big Apple Buddy. Everything went very smoothly. They were very responsive to my request because the bag was not available on their... See more

Rated 5 out of 5 stars

Great shopping and delivery to Ireland. Thanks to Phillis and her team my purchases arrived today well packaged and very quickly. Sale price reduction covered the cost of shipping and taxes into Irela... See more


4.5

Excellent

TrustScore 4.5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(693)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and delivery

Fantastic service. Great communication, was informed of the purchase and delivery progress throughout the whole transaction. Bought the Pixel 6 Pro through BAB. Would recommend for purchasing goods in US!

20 November 2021
Unprompted review
Rated 5 out of 5 stars

awesome first time experience...

first time customer here and i had a very good experience. service was fast and very professional. definitely will be a repeat customer. thanks a bunch. cheers

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely great experience

Absolutely great experience
Obviously there is a cost to importing my beats into the uk earlier than the official release date but it was definitely worth it for me and the and this company was incredibly quick and kept me informed at every stage
👍

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Very good

Ordered a pair of the new Beats Fit Pro to Norway because it hasnt yet been released here. Fast shipping decent price.

18 November 2021
Unprompted review
Rated 4 out of 5 stars

Awesome store 😍

Hello everyone ☺️
Recently I ordered Pixel 6 Pro and some accessories for this device.
The Big Apple Buddy is awesome store to purchase any products by it from USA.
The items I purchased delivered to me in Saudi Arabia before the expected day 👍🏻
The only drawback in this store is the high service fees, Credit card fees, And the high shipping fees.
In the end, I recommend this store 🌹

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Got Beats Fit Pro sent to Singapore. Delivery was fast and customer service was excellent. Proactively followed up with me to make sure everything was received ok and in good condition. Will definitely use the service again.

15 November 2021
Unprompted review
Rated 5 out of 5 stars

Juicy Apple for real!

I am from Singapore and I bought Google pixel 6 pro from BAB. At first I was skeptical about BAB. But desire could not stop me from getting the product and I still decided to buy from them.

Ms Phillis provided a very warm and friendly attitude on my enquiry throughout the whole process.
Their process is very fast as well. I can vouch that it is definitely worth your top dollar to spend on BAB if the goods is not available in your country!

Thank you Ms Phillis and team!

12 November 2021
Unprompted review
Rated 5 out of 5 stars

I'm from Singapore and I ordered a…

I'm from Singapore and I ordered a Pixel 6 to be shipped over. This is my first time using this service so I had my little anxieties. But I'm amazed how efficient it took and I'm glad I received the new phone within their timeline stated, with no defects. It was also easy to keep track of the item.

A friend of mine wanted to know how I got my Pixel so soon. So I recommended this service to him.

11 November 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a Pixel 6 Pro and was worried…

I ordered a Pixel 6 Pro and was worried that it would take a long time to arrive, since I'd heard from friends that live in the US that their expected arrival times were in 1-2 months. I was happy to see that after ordering, the expected arrival time was 11 days from order date.

The item came in one piece, and even arrived a day earlier than expected. Very happy to know i can count on BAB next time i want a US exclusive item on release. Five stars from me!

11 November 2021
Unprompted review
Rated 5 out of 5 stars

Good service and speedy delivery

Very good service and friendly staff! Kept me updated through everything. I ordered a Pixel 6 Pro shipped to South Africa. Got it way sooner than expected. Overall really great experience and efforts from the team!

- Michael

11 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Ordering from BAB was a very easy and pleasant experience. The customer service received was excellent and I was very impressed with the timely responses and helpful information shared by Phillis. Delivery was fast, and my phone arrived in excellent condition. Would definitely recommend using BAB to anyone looking to order from the USA. I am in Singapore and the phone arrived within 5 days from my order date (which was extra impressive as it was an item on pre-order).

9 November 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look