We changed from Ovo as their once-attractive pring was not offered to us when moving house (nil points, Ovo). IKEA's involvement was clearly important in endorsing this company that we percieved as no... See more
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See what reviewers are saying
Bev helped me. She was incredible, first impressions really matter and she wowed me with her professionalism, speed and knowledge. She even made this often stressful experience fun and light. Normally... See more
It was incredibly easy to switch; there was no inconvenience or issues in any way and I didn't need to do anything. I changed from British Gas to Octopus Energy and my monthly DD reduced by over 50% a... See more
Avoid. Used this company as they advertise an association with IKEA whom I trusted and I'm an anti fracking campaigner of some years. So trusted company alliance with renewable energy 👍. This company... See more
Company replied
Company details
Information provided by various external sources
Big Clean Switch is a UK-based renewable energy comparison website and switching service. All suppliers are vetted to make sure their customer service and environmental credentials are up to scratch. Every switch is backed by our Big Clean Switch Guarantee, so in the unlikely event you have an issue with your new supplier, we'll take it up with them on your behalf.
Contact info
32 Great Sutton Street, EC1V 0NB, London, United Kingdom
- 0800 249 4770
- help@bigcleanswitch.org
- www.bigcleanswitch.org
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Expert switch guidance
The customer support I received from Big Clean Switch was second to none. Hugely important for me to be able to switch to sustainable energy but to be guided through this so carefully made all the difference with something I was anxious about.
Avoid.
Avoid. Used this company as they advertise an association with IKEA whom I trusted and I'm an anti fracking campaigner of some years. So trusted company alliance with renewable energy 👍. This company seem to have botched my energy switch at best (if not just another energy company scam) which just happened to leave me exposed to a £275.00 attack from OVO energy billing whom I was switching from. Is the energy industry politicised? Meanwhile complicit ombudsmen are also taking advantage with their snouts in the corruption public funded food trough. #propvote #citizensassemblies

Reply from Big Clean Switch
Seamless saving of money and nature
Incredibly easy to switch
I have been dithering about switching to green energy for ages and then found the Big Clean Switch website. The switching process couldn't have been easier and the person I Chatted to on line (Jon) was great too. Can't fault it.
Energy! Big Clean Switch is the best All round!
My energy provider was being absorbed by a big company so I was desperate looking for a company
with affordable rates and good customer service. At Big Clean Switch I spoke with Bev, I was asked questions, listened
to, then they took ownership of my problem and I felt they went the extra mile to offer me a choice
of two energy services that ticked all my boxes. I was given the necessary information without
additions or preferences for either company. I was very much impressed by this kind of honesty and
professionalism which gave me much confidence, more so as I had previously heard about their
Company on a webinar presented by its founder Jon. Needless to say I was amazed and gratified by the
customer service I received and I chose one of the two companies without being influenced in my
decision. This experience has impacted me so much that I haven’t stopped telling my friends, family
and colleagues because I feel Big Clean Switch is a company geared to help genuinely!
Savings with confidence [JLL / INTEGRAL]
After liaising with my existing Energy provider & what they could offer, I contacted Big Clean Switch via JLL / Integral to see what they could do.
The representative [Dominique] was well clued up with the products & what I wanted. She contacted me when she said she would.
Her product knowlege assisted me with making the decision I made which was to switch service provider [Gas & Electric dual fuel] making a saving in the region of £160 in the first year [dependant on my usage of course].
She also sent me a link to boiler / radiator maintenance 3rd party company who I intend contacting to see if i can make further savings on my existing policy.
You wouldn't be wasting your time contacting BCS to see if you can make any savings, especially in the present climate we are experiencing, any saving is a benefit.
BCS take the hard work out of it all.
Brilliant experience
Brilliant experience, both using the switch calculator and having an online chat. Plenty of information given to make an informed decision. I learnt a lot! Essential website when considering switching.
Great experience great people
Jon went out of his way to help me, he was friendly knowledgeable and kind. Was a very positive experience
I couldn’t find the correct MPAN
I couldn’t find the correct MPAN to switch using this company and after contacting many organisations and the current supplier to no success I spoke to Jon on live chat and he was able to help me very quickly. Very helpful and great service all round!
very helpful and informative
Helpful and clear advice
Helpful and clear advice; excellent interaction with advisor who had a very good knowledge of the product.
A switch to clean energy with more confidence.
Spoke to Dominique
Spoke to Dominique, who was very helpful, polite and listened to my queries first before suggesting what i should do. I felt as if she went out of her way to help me out which i was very pleased about.
Easy to switch and really helpful…
Easy to switch and really helpful and friendly service received from Dominique! Biggest bonus of course is having renewable energy! Highly recommend.
Accidental applications
I accidentally put in two applications and the team were straight on it and super helpful, especially Dominique and Bev
Very quick and very easy..
Very quick and very easy... will be good to see the new company when they get in touch
Very prompt and helpful response
Very prompt and helpful response from both Bev and Spencer
Very helpful and speedy service.
The process is so easy and simple to…
The process is so easy and simple to understand. I finished my application to switch within a matter of minutes. The comparison was so easy to understand. 5 stars from me.
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